酒店回复: Thank you for your wonderful review! We're so pleased to hear that the suite was a perfect fit for your group and that you found it clean, quiet, and comfortable.A special thank you for recognizing Michael—he’ll be thrilled to know he made a memorable impression during breakfast! We’re also glad you enjoyed the amenities like the pool, fitness room, and laundry.It means a lot to us that you would choose to stay with us again, and we look forward to welcoming you back whenever your travels bring you to the area.
酒店回复: Thank you for your kind review! We're so glad to hear that our location was convenient for your visit to Paracon at Pennhurst and that you enjoyed your stay with us.It’s great to know that having Outback nearby made things even more convenient, and we truly appreciate your kind words about our staff—they’ll be delighted to hear that they made a positive impact on your experience.Thank you for the recommendation, and we hope to welcome you back the next time you're in the area!
4.0分
家庭亲子
原文
翻译提供方：Google
房间很干净，床很舒服，房间也很大。我们房间的浴缸漏水，而且相当老旧。
1.0分
家庭亲子
原文
翻译提供方：Google
床单很脏，淋浴也很脏。而且，淋浴一直滴水。前台服务不错，但我以后不会再住了。
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酒店回复: Thank you for taking the time to share your feedback. We're truly sorry to hear about the cleanliness issues and maintenance concerns you experienced during your stay. This is far from the standard we strive to uphold, and we understand how frustrating this must have been.While we're glad to hear our front desk staff treated you kindly, we deeply regret that the overall experience did not meet your expectations. Please know that your comments have been shared with our housekeeping and maintenance teams to ensure these matters are addressed promptly.We appreciate your feedback and hope you'll reconsider giving us another chance in the future to provide the quality experience you deserve.
1.0分
家庭亲子
原文
翻译提供方：Google
无法正确评价这家酒店，妻子看到最近关于臭虫和蟑螂的评论后不会再住在这里
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for the concerns you've mentioned. Guest safety and comfort are our top priorities, and we're committed to maintaining a clean and welcoming environment. We take all reviews seriously and have a strict pest management plan in place. We truly regret that this caused you to reconsider your stay. We hope to regain your trust in the future.
5.0分
其他
I stayed a couple nights but I really love this place everything is just perfect especially the staff!
1.0分
其他
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After being told by an employee I would get a refund for the stay I could not complete, and being in an abusive relationship confirming that I need the money back ASAP as I am currently out of any shelter and money, living in my car. I am pissed and this has caused a huge problem in my life.
3.0分
家庭亲子
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Room was spacious and clean with comfortable beds. Common areas had quite a bit of deferred maintenance and gym was mostly unusable. Staff friendly and helpful and convenient location.
酒店位置不错，卫生及服务都很好，早餐在美国也算中上等了，入住和退房手续都非常快，洲际酒店集团的服务水准确实不错。
干净整洁。
八人套房宽敞舒适，完全满足我们的需求。套房干净安静。早餐厨师（Michael）竭尽全力照顾我们。我们非常喜欢这里的便利设施（泳池、健身房、洗衣房）。如果我们再来这里，一定会再次入住。
因为我要去宾赫斯特的帕拉肯，所以住在这里很方便。我真的很享受这次住宿，而且由于Outback就在酒店附近，也方便我去那里。我强烈推荐住在这里，这里的员工也非常热情友好。
房间很干净，床很舒服，房间也很大。我们房间的浴缸漏水，而且相当老旧。
床单很脏，淋浴也很脏。而且，淋浴一直滴水。前台服务不错，但我以后不会再住了。
无法正确评价这家酒店，妻子看到最近关于臭虫和蟑螂的评论后不会再住在这里
I stayed a couple nights but I really love this place everything is just perfect especially the staff!
After being told by an employee I would get a refund for the stay I could not complete, and being in an abusive relationship confirming that I need the money back ASAP as I am currently out of any shelter and money, living in my car. I am pissed and this has caused a huge problem in my life.
Room was spacious and clean with comfortable beds. Common areas had quite a bit of deferred maintenance and gym was mostly unusable. Staff friendly and helpful and convenient location.