The check in attendant was very accommodating and helpful. The room was nice and breakfast was good.
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酒店回复: Thank you so much for your wonderful 10/10 review! We’re delighted to hear that you enjoyed your stay, especially our friendly check-in service, comfortable room, and breakfast offerings. Your kind words mean a lot to our team, and we look forward to welcoming you back for another great visit soon!
3.0分
其他
Further away than I was expecting but hotel is fine. In the middle of no where but it’s clean and comfortable. Fine for a quick overnight stay
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酒店回复: Thank you for taking the time to share your feedback. We're glad to hear that you found the hotel clean and comfortable — it's great to know it met your needs for a quick overnight stay.We understand that the location may have felt more remote than expected, and we appreciate you mentioning this. We'll take your comments into account as we continue to improve the guest experience.Safe travels, and we hope to welcome you again in the future if you're in the area!Warm regards,Front DeskHoliday Inn ExpressNew Columbia PA
5.0分
其他
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Great staff!
We showed up late in the night and were greeted by a friendly desk manager who promptly checked us in. The room was clean, comfortable and exactly what we needed. What really made our stay extra special was the service and care given by the morning crew from breakfast manager Chelsea and Rachal at the front desk. Thank you so much for providing a welcoming and comfortable stay! Highly recommend to anyone needing a goodnight sleep and an even better breakfast!
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that our team made your late-night arrival and morning experience so enjoyable. Chelsea, Rachal, and the rest of our staff will be delighted to know they helped make your stay special. We truly appreciate your kind recommendation and look forward to welcoming you back for another comfortable and memorable visit!
晚上办理入住的工作人员非常友善。快捷方便。
这家酒店看起来管理混乱，维护不善，而且卫生状况堪忧。办理入住时，我被安排在二楼的一间房里，房间冷得像冰窖，暖气也坏了。我下楼去反映温度控制失灵，却被告知房卡机坏了，无法换房。这说明他们明知房间有问题，却还是给我安排了房间。之后他们又说可以给我换到一楼的房间，但每次进出都需要手动开门。我别无选择，只好接受了。我出去吃了顿饭，回来后发现房卡机“修好了”。房间本身也很脏，浴室门上满是划痕，马桶也坏了，毛巾上有洞，像是老鼠或其他动物抓的，洗手液瓶也坏了。情况越来越糟，我拍了几张照片。第二天一早我就离开了。至于免费早餐，我当然拒绝了。
每次去宾夕法尼亚州，这家酒店都是我的首选。酒店内外都非常干净。大堂24小时供应现磨咖啡。大堂总是干净、安静又舒适。虽然没有热水浴缸，但有一个非常干净的恒温泳池。员工友好热情，乐于助人。停车很方便，残疾人停车位也很多。早餐是免费的自助餐，种类丰富，食材新鲜美味。每个房间都配备了微波炉和冰箱。床是阁楼式的，铺着洁白的床单，一眼就能看出有多干净。枕头也很棒，让我睡得特别香甜。大堂里还有一家可爱的小商店，可以买到夜宵之类的东西。大堂里还提供电脑和打印机供客人使用。我对这家酒店没有任何不满。我不敢尝试其他酒店，因为不想因为尝试其他酒店而遭遇糟糕的体验。住在这里我很满意。而且每次入住还能获得积分。
酒店设有便利店，提供微波炉食品、零食和饮料。泳池区域非常干净，整个酒店都非常干净舒适。停车位充足。附近步行即可到达一家牛排馆，而且购物场所也很多。以后每次来那附近我都会选择住在这里。
干净整洁，员工热情周到，早餐丰盛美味，咖啡（现磨咖啡）和其他热饮都非常棒，停车位充足！
房间非常干净，环境也很安静，员工很友好。前台的Shane尤其热情周到。
工作人员热情友好，房间干净舒适。
The check in attendant was very accommodating and helpful. The room was nice and breakfast was good.
Further away than I was expecting but hotel is fine. In the middle of no where but it’s clean and comfortable. Fine for a quick overnight stay
Great staff!
We showed up late in the night and were greeted by a friendly desk manager who promptly checked us in. The room was clean, comfortable and exactly what we needed. What really made our stay extra special was the service and care given by the morning crew from breakfast manager Chelsea and Rachal at the front desk. Thank you so much for providing a welcoming and comfortable stay! Highly recommend to anyone needing a goodnight sleep and an even better breakfast!