酒店回复: Thank you for staying with us. we appreciate the feedback! Service is upon request that is a Hilton standard since COVID. As for where we are located definitely out of our control, we do our best to keep the property as clean as possible on our end everything in our surroundings is out of my control. As per breakfast what is served and approved is by Hilton, we are not a full-service property, so our items are totally different.
酒店回复: Thank you for staying with us. We appreciate your feedback! The room type was booked through a 3rd party we do not make any changes to reservations specially moving to a different type of room. Our beds are queens we do not have any twin beds. We just renovated and have new mattresses as well.
5.0分
家庭亲子
原文
翻译提供方：Google
位于主要街道旁边，交通便利。环境干净。友好的员工。靠近蒙特罗斯机场，所以有时有点吵。
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酒店回复: Thank you for staying with us. We appreciate your feedback! My apologies regarding noise, it is out of my control.
5.0分
情侣出游
原文
翻译提供方：Google
只住一晚。床和枕头非常舒服。大浴室有很多柜台空间。早餐没什么特别的，但是有很多选择。
酒店回复: Thank you for staying with us. We appreciate your feedback.
5.0分
朋友出游
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The staff was very friendly and went out of their way to help us! Free soda and water when we asked where we could buy some. We asked if the breakfast would be available the next morning before the usual 6 am, because we had to meet our fishing guides at 6:00, and the told us they would make up some sack breakfasts for us to go! In the morning they opened early AND still gave us sacks of fruit, yogurt, muffins and juice! Service with a smile is still the norm in Montrose, CO.
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酒店回复: Thank you for staying with us. We're glad our team could make your early morning fishing trip a little smoother with sack breakfasts and a smile. Montrose hospitality at its best hope to see you again soon!
3.0分
其他
We were on our fourth day of travel and needed to do a load of laundry. I went to the desk to exchange out a few dollar bills
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酒店回复: Thank you for your feedback! We're sorry for any inconvenience you experienced while accessing our laundry service. We appreciate your patience and will work to improve this process for future guests.
5.0分
其他
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The hotel staff were very kind and professional. Rooms very clean, very comfortable. The outside area very small if you bring pets not much room for them to explore on grass.
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酒店回复: Thank you for your kind words! We're glad you enjoyed your stay and appreciated our staff and clean, comfortable rooms. Regarding our pet area yes not a very large area but we will keep your comment in mind for future improvement.
4.0分
其他
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Overall nice hotel
Nice clean room, good pool and nice breakfast, very good service and fast check in . The air conditioner was noisy, so we have to turn it down
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酒店回复: Thank you for your kind feedback. We're pleased you enjoyed the room, pool, breakfast, and service. Also thank you for letting us know about the air conditioner and will look into it to ensure a more comfortable stay for future guests.
贪婪的商业模式
只要你不看外面，房间就还可以，因为窗前有一堆旧汽车轮胎。服务是不存在的，你必须乞求。嘴没有化妆。早餐基本上是假的，含有代表鸡蛋和肉类的合成产品。纸板盘、塑料杯和同上的餐具让一切变得更糟。纯粹坑蒙拐骗：毫无性价比，保费率零回报。
非常干净的酒店。装饰得非常漂亮。房间很舒服。工作人员很棒。唯一的缺点就是没有太多可看的东西。该地区几乎都是商业区。但仍然是一家很棒的酒店。
预订政策没有帮助。我们预订了，后来发现我们订错了星期。当我们联系酒店时，得到的答复是我们无法更正日期。
我们必须支付原始未使用日期和更正日期的费用。
工作人员真的很好，但是酒店非常吵闹，他们向我们承诺了一张大床，但他们绝对没有兑现这一承诺。床垫很硬，床最多是一张单人床。
位于主要街道旁边，交通便利。环境干净。友好的员工。靠近蒙特罗斯机场，所以有时有点吵。
只住一晚。床和枕头非常舒服。大浴室有很多柜台空间。早餐没什么特别的，但是有很多选择。
The staff was very friendly and went out of their way to help us! Free soda and water when we asked where we could buy some. We asked if the breakfast would be available the next morning before the usual 6 am, because we had to meet our fishing guides at 6:00, and the told us they would make up some sack breakfasts for us to go! In the morning they opened early AND still gave us sacks of fruit, yogurt, muffins and juice! Service with a smile is still the norm in Montrose, CO.
We were on our fourth day of travel and needed to do a load of laundry. I went to the desk to exchange out a few dollar bills
The hotel staff were very kind and professional. Rooms very clean, very comfortable. The outside area very small if you bring pets not much room for them to explore on grass.
Overall nice hotel
Nice clean room, good pool and nice breakfast, very good service and fast check in . The air conditioner was noisy, so we have to turn it down