酒店回复: Thank you for taking the time to share your feedback with us. We’re pleased to hear that you found the bathroom clean and the room spacious, and we appreciate your positive comments regarding our service and surroundings.We’re sorry to learn that the bed comfort and hallway cleanliness did not fully meet your expectations. Your comments have been shared with our housekeeping and management teams so we can continue to improve. Thank you again for your honest review. We truly value guest feedback, and we would be delighted to welcome you back in the future. Your sincere Best Western Ambassador Orange team
酒店回复: Hi Liza,Thank you for taking the time to provide a review of your stay. I apologise that your checkin experience was not to your satisfaction. I will address this with the team. We do hope to see you again when you travel to Orange next
酒店回复: HI ArnelI apologise for the issue with your room and the key. I will have the team address the curtains if this has not already been rectified, unfortunately when some guests close or open them a little too hard, they do pop off. We do not provide any complimentary water or biscuits however we do have a minibar in the rooms for you to purchase items from.
酒店回复: Hi WayneThank you for your comments. I am the new GM at the property and cleanliness is number 1 on my hit list as the things you have mentioned, I have also identified as needing to be rectified. New cleaning products have been purchased and training with the current team is underway. Thank you for the lovely comments regarding the team. I do apologize for the disappointing stay.
非常适合短暂停留。
卫生间很干净,房间大。
床有点软,不舒服。
酒店没电梯,住二层要爬楼梯。
楼道需清洁。
迷你吧里的矿泉水需要买3元一瓶,有点贵,没买。
这个低价格,我们也没有太高的要求,但Check in居然在另外一条街道的另外一个酒店,而且没有说明。我们到达后,酒店大门紧锁,让人非常焦虑,非常不方便。房间卫生太差。不推荐入住。
我之前的评论,携程能否删掉?因为我讲其与另外一个酒店弄混淆里。事实上,这个酒店位置绝对好,容易找,房间干净,宽大,卫生,价格也合理。
完成了它的使命。房间舒适宽敞。虽然有点老旧,但很干净,浴室也很不错。
我认为它有三星级的标准,还带点格调。乐意推荐。
还不错,适合出差
没有浴缸和淋浴,洗手盆里长满了黑色的霉菌。工作人员服务很好。房间里没有冰块,这我以前从未遇到过,而且因为冰箱里没有冷冻室,所以也无法制冰!
房间宽敞温暖,地理位置优越——步行即可到达餐饮场所,驱车前往市中心也很快。然而,我们到达时值班的接待员态度生硬,甚至有些粗鲁。其他工作人员都很友好。总而言之,这是一家我们还会再次入住的汽车旅馆。
入住很快。发了一张门禁卡,但因为没有编程,所以无法使用。床型与预订时不同。不得不换到其他房间。窗帘脱落了。位置中心,很符合我的需求。没有迎宾水或饼干,和其他类似价格的酒店一样。
我们住的房间淋浴间有霉菌,床和枕头也很糟糕,第二晚我们因为床和噪音问题没住。我们的住宿体验很令人失望,虽然我们不喜欢房间,但工作人员很友好,这真是太棒了。谢谢工作人员,但客房清洁人员可能需要打扫一下。
价格太贵了!厨房设施简陋……两个杯子,甚至连个小盘子都没有。酒店、城镇和周边旅游景点的信息手册都没有。床上的小灯我得自己修理。