酒店回复: Thank you for staying with us. We are sad to see we fell below expectations during your stay. We appreciate your feedback and will ensure the maintenance issues are addressed and corrected. We hope you will consider staying with us again the next time you are in the area.
3.0分
其他
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The stinky bathroom drains ruined the first day + of our stay (purchased deodorizer). They really need to rework bathroom with some kind of ventilation. Even the vanity stand was rusted from excessive moisture. The furniture was not conducive with comfort. There was no place to sit drinks if you were on the couch, the TV was situated so that you had to sit looking left to watch, etc.
The plus side of our stay was the welcoming, courteous, and accommodating front desk staff.
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酒店回复: Thank you for staying with us. We are sorry to hear that your stay was not up to expectations. We hope you will stay with us again the next time you are in the area.
5.0分
其他
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Great stay overall
Bed was very comfortable. The A/c was extremely loud. I don’t know how, but hotels need to figure out how to quiet that horrendous noise, especially for the middle of the night. Breakfast was available but the kitchen area and dining area were dirty. No one washing tables or cleaning the floors.
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酒店回复: Thank you for staying with us. We are glad to see you enjoyed your stay and hope to see you again soon!
1.0分
其他
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Would not recomend, got put in a wheelchair accesable room, although we didnt request one. The shower head was broken, if a person in a wheel chair had to use that shower it would be almost impossible.
Numerous red stains on carpet, exposed wires under the fire place, could be potentially dangerous if kids are in the room.
The employees are very nice though, i think the employees are doing the best they can, for situation managment put them now.
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酒店回复: Thank you for staying with us. We are sorry to hear that your stay was not up to expectations. We have noted the issues you mentioned in the room and will have maintenance repair them. We hope you will stay with us again the next time you are in the area.
4.0分
其他
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Great budget friendly hotel
Friendly front desk staff. Conveniently located off freeway. Breakfast was good and has something for everyone. Room was spacious and bed was comfy.
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酒店回复: Thank you for staying with us. We are glad to see you enjoyed your stay and hope to see you again soon!
5.0分
家庭亲子
Several homeless in the area near the water. So we didn't get a chance to explore the area like I would have liked. Everything else was amazing
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酒店回复: Thank you for staying with us. We are glad to see you enjoyed your stay and hope to see you again soon!
4.0分
其他
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Good
Great location and service. Some outlets didn’t work and bed wasn’t very comfortable. Cleaning ladies kept trying to come in when my do not disturb note was on the door. Overall, good expeirence
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酒店回复: Thank you for staying with us. We are glad to see you enjoyed your stay and hope to see you again soon!
4.0分
其他
The staffs were friendly. There are kind of stale smell in the hallway. The breakfast hall was bright and lovely. The breakfast was adequate.
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酒店回复: Thank you for staying with us. We are glad to see you enjoyed your stay and hope to see you again soon!
3.0分
情侣出游
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I liked the location. The small town of Suisun City is nice although not a lot to do there. I did not like how run down the hotel was. Ants in the bathroom, and no ant bait available (I asked). All the metal in the bathroom was rusted. Wall paper everywhere in the room is peeling. Fridge also freezes EVERYTHING. TheAC works great. The coffee during breakfast was good, not weak.
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酒店回复: Thank you for staying with us. We are sorry to hear that your stay was not up to expectations. We hope you will stay with us again the next time you are in the area.
服务非常好，早餐也很棒。
床超级硬，不舒服。枕头又小又扁。我睡得不好，现在背还疼。地毯上满是污渍，浴室的墙上有洞，而且灯光极其糟糕！我不会再来，也不会推荐。
The stinky bathroom drains ruined the first day + of our stay (purchased deodorizer). They really need to rework bathroom with some kind of ventilation. Even the vanity stand was rusted from excessive moisture. The furniture was not conducive with comfort. There was no place to sit drinks if you were on the couch, the TV was situated so that you had to sit looking left to watch, etc.
The plus side of our stay was the welcoming, courteous, and accommodating front desk staff.
Great stay overall
Bed was very comfortable. The A/c was extremely loud. I don’t know how, but hotels need to figure out how to quiet that horrendous noise, especially for the middle of the night. Breakfast was available but the kitchen area and dining area were dirty. No one washing tables or cleaning the floors.
Would not recomend, got put in a wheelchair accesable room, although we didnt request one. The shower head was broken, if a person in a wheel chair had to use that shower it would be almost impossible.
Numerous red stains on carpet, exposed wires under the fire place, could be potentially dangerous if kids are in the room.
The employees are very nice though, i think the employees are doing the best they can, for situation managment put them now.
Great budget friendly hotel
Friendly front desk staff. Conveniently located off freeway. Breakfast was good and has something for everyone. Room was spacious and bed was comfy.
Several homeless in the area near the water. So we didn't get a chance to explore the area like I would have liked. Everything else was amazing
Good
Great location and service. Some outlets didn’t work and bed wasn’t very comfortable. Cleaning ladies kept trying to come in when my do not disturb note was on the door. Overall, good expeirence
The staffs were friendly. There are kind of stale smell in the hallway. The breakfast hall was bright and lovely. The breakfast was adequate.
I liked the location. The small town of Suisun City is nice although not a lot to do there. I did not like how run down the hotel was. Ants in the bathroom, and no ant bait available (I asked). All the metal in the bathroom was rusted. Wall paper everywhere in the room is peeling. Fridge also freezes EVERYTHING. TheAC works great. The coffee during breakfast was good, not weak.