Breakfast was good. Tons of very loud guests and early which was odd. Room was nice and spacious no complaints there
5.0分
其他
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Staff was friendly and kind. Beds were comfy and the water hot with lots of pressure and good drainage. Dove products were a please surprise in the shower. My sister were impressed with freshly ground coffe for breakfast. Continental breakfast was plentiful and delicious.
2.0分
其他
Hotel was fine, staff was friendly, but sink stopper was stuck down so sink filled with water.
5.0分
其他
Courteous and helpful staff. Super clean. Walking distance to eating places. Will stay here again.
2.0分
商务出差
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Exhaust fan in bathroom, requires maintenance or replacement. Sink would not drain, when brought to there attention
Nothing but complacencies. No real customer service
5.0分
家庭亲子
I needed just 1 night on my trip to see family & it fit the bill. Thank you for a great stay.
5.0分
家庭亲子
The beds were nice and new and comfortable everything was quiet and clean highly recommend
2.0分
情侣出游
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I'll upload a few pictures. Pretty sure they'll tell the story. These are the curtains. Shredded to bits. You know housekeeping saw this and decided it was ok. It was pretty gross. And if you can't run the fan on the AC system continuously that's a problem for those of us who like the white noise. But truly those curtains were the main problem
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酒店回复: Hi Debbie M, Thank you for staying at the Holiday Inn Express & Suites Lonoke Interstate-40 (Exit 175) and for sharing your feedback. We appreciate you choosing our hotel brand for your leisure travels. We invite joy by making every stay brighter and full of possibilities. I'm sorry to learn about what happened. I shared your comments with the local hotel management team. I'm confident that your feedback will help us improve. We hope to see you again on your future travels. Kind Regards, Rosh D. Case Manager IHG Hotels and Resorts Service
非常好，位置也很好，✨
通过优秀的
Breakfast was good. Tons of very loud guests and early which was odd. Room was nice and spacious no complaints there
Staff was friendly and kind. Beds were comfy and the water hot with lots of pressure and good drainage. Dove products were a please surprise in the shower. My sister were impressed with freshly ground coffe for breakfast. Continental breakfast was plentiful and delicious.
Hotel was fine, staff was friendly, but sink stopper was stuck down so sink filled with water.
Courteous and helpful staff. Super clean. Walking distance to eating places. Will stay here again.
Exhaust fan in bathroom, requires maintenance or replacement. Sink would not drain, when brought to there attention
Nothing but complacencies. No real customer service
I needed just 1 night on my trip to see family & it fit the bill. Thank you for a great stay.
The beds were nice and new and comfortable everything was quiet and clean highly recommend
I'll upload a few pictures. Pretty sure they'll tell the story. These are the curtains. Shredded to bits. You know housekeeping saw this and decided it was ok. It was pretty gross. And if you can't run the fan on the AC system continuously that's a problem for those of us who like the white noise. But truly those curtains were the main problem