Great place to stay! Clean spacious rooms. Friendly staff that were welcoming. Outstanding breakfast to start your day! A+
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5.0分
其他
Staff extremely helpful and our room was very clean. We had to check out before breakfast, so I have no comment regarding that amenity.
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2.0分
家庭亲子
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Electric outlett in bathroom was uncovered. Bare wires not even covered by electric tape. This is in the bathroom with water only inches away. This is very unsafe.
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酒店回复: Thank you for your rating and review! Management will be looking into your concerns.
5.0分
家庭亲子
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The manager was very helpful with me in regards to ******* charging my credit card and canceling my reservation without reimbursement to my credit card. They were kind enough to find 4 rooms for my family day of our event. No thanks at all to *******. I do not recommend using their service.
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5.0分
情侣出游
Two things: First the staff was very friendly and awesome! Second: They are under renovations but you would have not known it without the signs.
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5.0分
朋友出游
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I loved the area, the low deposit was awesome because it didn't take away from my spending! The staff was awesome!! Beds were comfortable. Only complaint was my shower was lukewarm on full blast hot water. I will definitely return! We were there for the concert at Pine Knob! Better experience than Hyatt Place all the way around!!
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5.0分
其他
Great hotel
Pleasant friendly helpful staff. Room was spacious and clean. Comfortable bed and pillows.
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3.0分
其他
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There was no hot tub in the room. They removed them all so that needs to be updated. The WIFI and TV did not work as well. Staff was very nice and apologetic for the issues.
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酒店回复: Thank you for your rating and review! We do apologize for the inconvenience of no longer having a jacuzzi in room. We have communicated this information with ******* numerous times and they have not updated their information about our property
不错不错很不错
发布于美国
太棒了
Great place to stay! Clean spacious rooms. Friendly staff that were welcoming. Outstanding breakfast to start your day! A+
Staff extremely helpful and our room was very clean. We had to check out before breakfast, so I have no comment regarding that amenity.
Electric outlett in bathroom was uncovered. Bare wires not even covered by electric tape. This is in the bathroom with water only inches away. This is very unsafe.
The manager was very helpful with me in regards to ******* charging my credit card and canceling my reservation without reimbursement to my credit card. They were kind enough to find 4 rooms for my family day of our event. No thanks at all to *******. I do not recommend using their service.
Two things: First the staff was very friendly and awesome! Second: They are under renovations but you would have not known it without the signs.
I loved the area, the low deposit was awesome because it didn't take away from my spending! The staff was awesome!! Beds were comfortable. Only complaint was my shower was lukewarm on full blast hot water. I will definitely return! We were there for the concert at Pine Knob! Better experience than Hyatt Place all the way around!!
Great hotel
Pleasant friendly helpful staff. Room was spacious and clean. Comfortable bed and pillows.
There was no hot tub in the room. They removed them all so that needs to be updated. The WIFI and TV did not work as well. Staff was very nice and apologetic for the issues.