酒店回复: We are sorry that we do not have an elevator in this hotel.
5.0分
其他
原文
翻译提供方：Google
干净安静
酒店回复: Merci pour votre avis ! Au plaisir de vous revoir !
5.0分
其他
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Nice smaller, quiet property in a very convenient location. Breakfast has a staff attending to refilling food items. Lots of parking at back, not immediately obvious at front when checking in.
酒店回复: Your feedback is important to us. We hope to see you again soon.
2.0分
其他
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I will say that Sarah (manager) and Choice Hotels were great at ensuring my problem was solved and are the only reason this hotel is getting a 2 star rating. The room definitely had an odour when I walked in but I thought nothing of it. The sink was clogged (I won't go into detail on how they tried to fix the sink since we have already rectified the situation with Choice Hotels but let's just say there were several health hazards) which they should have known was an issue if they had cleaned the sink/turned it on prior to guest arrival. I was on the main floor and you could hear every noise from the back and definitely did not feel safe considering there's a sliding door to go in and out. The staff (aside from Sarah) was not polite. The lady that worked at night was rolling her eyes at the man in front of me. When it came to my turn, she told me that maintenance was going to be knocking on my door at 3am to fix the sink (for which I was told by Sarah that 3am maintenance does not exist) which only makes me wonder if she did because she was in a bad mood and didn't want to hear about my problem. Mostly writing this review to warn other people, but I hope that they change their ways. I do enjoy the Choice Hotels properties but this was a miss.
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酒店回复: Again we apologize for the issues that you encountered and all parties involved have been spoken to and coached in appropriate handling of these issues should they arise again!
4.0分
商务出差
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Everything was great. Easy spot for a work trip. Room was spacious and clean. I didn’t have the breakfast but I’m sure it would’ve been just fine. Friendly and helpful front desk.
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酒店回复: Thank you for your kind review of the hotel! We hope you will stay with us again should you travel our way.
2.0分
其他
We were not given helpful information at the front desk upon our check-in about entrance into our room.
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酒店回复: I am sorry that you encountered the issue. We appreciate the feedback.
4.0分
情侣出游
We enjoyed the cleanliness of the room and comfort of the beds. The free breakfast was a nice touch!
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酒店回复: We appreciate the feedback and we hope you will stay with us again should you be in Sudbury!
5.0分
情侣出游
Friendly staff, clean rooms, free breakfast, close proximity to coffee, food, Icecream, some shopping
酒店回复: We hope to see you again soon.
4.0分
其他
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All of the staff we dealt with were great; courteous, friendly, and helpful. The hotel looks like it was renovated recently; rooms were clean, and the breakfast selection was nice. The noise from doors opening/closing was the only downside. We would stay here again.
酒店回复: We hope to see you again.
3.0分
商务出差
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Rooms are clean! Bathrooms are clean!
Very friendly staff at breakfast! Bonus breakfast is included. Wifi not the fastest, controls for heater/ac not the greatest.
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酒店回复: Thank you for your kind and honest comments. We hope you will stay with us again soon!
没有电梯
干净安静
Nice smaller, quiet property in a very convenient location. Breakfast has a staff attending to refilling food items. Lots of parking at back, not immediately obvious at front when checking in.
I will say that Sarah (manager) and Choice Hotels were great at ensuring my problem was solved and are the only reason this hotel is getting a 2 star rating. The room definitely had an odour when I walked in but I thought nothing of it. The sink was clogged (I won't go into detail on how they tried to fix the sink since we have already rectified the situation with Choice Hotels but let's just say there were several health hazards) which they should have known was an issue if they had cleaned the sink/turned it on prior to guest arrival. I was on the main floor and you could hear every noise from the back and definitely did not feel safe considering there's a sliding door to go in and out. The staff (aside from Sarah) was not polite. The lady that worked at night was rolling her eyes at the man in front of me. When it came to my turn, she told me that maintenance was going to be knocking on my door at 3am to fix the sink (for which I was told by Sarah that 3am maintenance does not exist) which only makes me wonder if she did because she was in a bad mood and didn't want to hear about my problem. Mostly writing this review to warn other people, but I hope that they change their ways. I do enjoy the Choice Hotels properties but this was a miss.
Everything was great. Easy spot for a work trip. Room was spacious and clean. I didn’t have the breakfast but I’m sure it would’ve been just fine. Friendly and helpful front desk.
We were not given helpful information at the front desk upon our check-in about entrance into our room.
We enjoyed the cleanliness of the room and comfort of the beds. The free breakfast was a nice touch!
Friendly staff, clean rooms, free breakfast, close proximity to coffee, food, Icecream, some shopping
All of the staff we dealt with were great; courteous, friendly, and helpful. The hotel looks like it was renovated recently; rooms were clean, and the breakfast selection was nice. The noise from doors opening/closing was the only downside. We would stay here again.
Rooms are clean! Bathrooms are clean!
Very friendly staff at breakfast! Bonus breakfast is included. Wifi not the fastest, controls for heater/ac not the greatest.