Lois in the breakfast kitchen was so friendly and helpful getting ice for me to keep my lunch cold,. The evening desk clerk was great and friendly, she gave me an excellent room.
4.0分
其他
My stay was nice, clean and peaceful. However, I was disappointed that the pool was dirty and children were not able to play.
3.0分
情侣出游
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Carpets appeared old and needed cleaning and the halls and lobby had floor fans running at all times for some reason .
The staff I encountered were great!
Luggage carts had bad wheels making them hard fto use.
3.0分
家庭亲子
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Microwave cuts off in the middle of heating food.
Housekeeping didn’t vacuum and didn’t leave any clean towels.
I called front desk to let them know about the towels and was told to come get them.
Charging station for cell phones didn’t work.
Didn’t leave any cups and coffee.
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酒店回复: Michael, Thank you for letting me know. I do not like it when the guest has these problems. Most of your problems should have been caught before you got here! I will review with the inspectors. Sure, enough the inspectors did not catch that supplies were not left when your room was cleaned.Again, Thank you for letting me know.
5.0分
其他
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Happy staying in Canton, MS.
Came down for a class reunion in Lexington. Hotel was easy to get to off 55 and the location close to places to eat. Will stay in Canton anytime I have a reunion or family get together.
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酒店回复: Glad you stayed with us...I am fortunate to work with the crew that is here...They love visiting with the guest and also taking care of their over night needs.
4.0分
其他
Staff were friendly and helpful. Condition of interior of room was poor.
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酒店回复: Chris, you are so correct the whole property is "OLD" BUT the old lady is getting a complete redo! From the top of her head to the soles of her feet! Our renovations is encompassing the whole building even the shape of the shape of the building is getting a face lift. She will look like a fine younger lady when they finish. Work is starting July/August...Renovation supplies arrive almost daily. Once everything is here, they will start on the actual demo. One floor at a time.Hope you come back towards the end of the year when we are finished and check us out!
4.0分
商务出差
People's have started breaking in cars need more lights in the parking lot hotel needs to
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酒店回复: Diane, that did happen. It was a one off night and can happen anywhere at any time. It is so aggravating to wake up and find out that someone has damaged your property!...This is not a normal or acceptable thing to happen here!
5.0分
家庭亲子
The two girls at check in were very friendly and courteous!
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酒店回复: Lisa, Do you happen to remember the 2 young ladies at check in. I am rewarding the crew when they do their job by taking care of the guest and have some fun!
高速出口
设施太旧
房间很舒适，工作人员待我很好。早餐很丰盛，一大早就供应。
Lois in the breakfast kitchen was so friendly and helpful getting ice for me to keep my lunch cold,. The evening desk clerk was great and friendly, she gave me an excellent room.
My stay was nice, clean and peaceful. However, I was disappointed that the pool was dirty and children were not able to play.
Carpets appeared old and needed cleaning and the halls and lobby had floor fans running at all times for some reason .
The staff I encountered were great!
Luggage carts had bad wheels making them hard fto use.
Microwave cuts off in the middle of heating food.
Housekeeping didn’t vacuum and didn’t leave any clean towels.
I called front desk to let them know about the towels and was told to come get them.
Charging station for cell phones didn’t work.
Didn’t leave any cups and coffee.
Happy staying in Canton, MS.
Came down for a class reunion in Lexington. Hotel was easy to get to off 55 and the location close to places to eat. Will stay in Canton anytime I have a reunion or family get together.
Staff were friendly and helpful. Condition of interior of room was poor.
People's have started breaking in cars need more lights in the parking lot hotel needs to
The two girls at check in were very friendly and courteous!