酒店回复: Thank you for your feedback. There is an outdoor pool, but due to the time of year in Minnesota our pool is scheduled to close following Labor Day.You were given the opportunity to cancel your stay and a refund would have been given with no penalties. You did decide to stay.As for the room issues they have been addresses by our Chief Engineer. Breakfast attendant has been made aware of your feedback on the eggs. I am sorry that you didn't find anything with our breakfast that was to your liking. We do have an extensive variety of breads, oatmeal, meats, juice, coffee, etc to make a breakfast.We have spoke with the manager that was on and I apologize your interaction didn't go well. If you do have any further feedback or would like to talk about this please don't hesitate to contact the hotel directly.Thank you again for taking time to share your honest feedback.
The staff at the front desk were so friendly. I have stayed here before. I always enjoy the breakfast in the morning. The rooms are clean and nice. I will stay here again in the future.
4.0分
情侣出游
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Nice modern rooms and bathrooms, very comfy bed, very clean. Noise from outside was a problem from our room; motorcycles and zooming cars were loud. Room is also kind of bright, if you have trouble sleeping if it's not dark.
3.0分
其他
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Our room smelled damp, reported this to front desk. Property was full, spoke with assist Mgr at checkout who offered reasonable resolution. Hotel is in need of an update, especially quality toiletries. ** Great options for breakfast.
5.0分
其他
Very kinda family secure and easy assessable wonderful lady at check-in. Very pleasant.
5.0分
其他
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Well-kept older property
This property is old now (about 25 yrs) and it shows from out-dated plug types to the TV system to the layout of the rooms to the furniture being uncomfortable and ill-arranged for TV viewing. HOWEVER, on the other hand, the staff is amazing, quick to come fix or supply your needs, kind, consi-
aerate, friendly, patient and helpful! They all work diligently attending the property and keeping it clean. Breakfast was awesome, always well-supplied, no matter how late it was.
4.0分
其他
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Had a 2 bedroom suite. Bedrooms and bathroom were clean and beds were comfortable. Kitchen needed some updating , a couple burners on stove were bent and didnt lay flat ( elec stove). Breakfast was fairly basic but always plentiful. Was a pretty good deal fir the price.
这家酒店有游泳池,在设施清单里有写。我们九月份去的时候,游泳池还没开放。经理对此非常粗鲁,拒绝退款或提供任何住宿。千万不要预订这家酒店。房间脏乱,有潮湿的气味,早餐糟糕透顶(麦片/水果/冷鸡蛋),浴缸排水不畅……等等。我给经理打过几次电话,但她根本不理会。我还要向万豪酒店举报这家酒店——这不符合万豪酒店的标准。
床很硬。即使我把空调调到最低温度,房间里还是很热。早上前台小姐对我很不礼貌,看起来很生气。我本来以为她会微笑或者说声早上好。看起来她很讨厌自己的工作。
物有所值
好的
The staff at the front desk were so friendly. I have stayed here before. I always enjoy the breakfast in the morning. The rooms are clean and nice. I will stay here again in the future.
Nice modern rooms and bathrooms, very comfy bed, very clean. Noise from outside was a problem from our room; motorcycles and zooming cars were loud. Room is also kind of bright, if you have trouble sleeping if it's not dark.
Our room smelled damp, reported this to front desk. Property was full, spoke with assist Mgr at checkout who offered reasonable resolution. Hotel is in need of an update, especially quality toiletries. ** Great options for breakfast.
Very kinda family secure and easy assessable wonderful lady at check-in. Very pleasant.
Well-kept older property
This property is old now (about 25 yrs) and it shows from out-dated plug types to the TV system to the layout of the rooms to the furniture being uncomfortable and ill-arranged for TV viewing. HOWEVER, on the other hand, the staff is amazing, quick to come fix or supply your needs, kind, consi-
aerate, friendly, patient and helpful! They all work diligently attending the property and keeping it clean. Breakfast was awesome, always well-supplied, no matter how late it was.
Had a 2 bedroom suite. Bedrooms and bathroom were clean and beds were comfortable. Kitchen needed some updating , a couple burners on stove were bent and didnt lay flat ( elec stove). Breakfast was fairly basic but always plentiful. Was a pretty good deal fir the price.