酒店回复: Thank you for your feedback. There is an outdoor pool, but due to the time of year in Minnesota our pool is scheduled to close following Labor Day.You were given the opportunity to cancel your stay and a refund would have been given with no penalties. You did decide to stay.As for the room issues they have been addresses by our Chief Engineer. Breakfast attendant has been made aware of your feedback on the eggs. I am sorry that you didn't find anything with our breakfast that was to your liking. We do have an extensive variety of breads, oatmeal, meats, juice, coffee, etc to make a breakfast.We have spoke with the manager that was on and I apologize your interaction didn't go well. If you do have any further feedback or would like to talk about this please don't hesitate to contact the hotel directly.Thank you again for taking time to share your honest feedback.
Breakfast was same every morning. They only had one non pork meat ( turkey sausage) wish it was nice but which they have that option more for the non pork eaters. The rooms are old, the bathroom had a little smell. Overall it was okay. I probably will not come back
2.0分
其他
展开
Needs Updates - everything in this facility is quite dated - bath fixtures, bed, AC/Heat unit. There are phone jacks and yellowed outlet plates. When I turned the heat on, a burning smell filled the room. Doors, hardware, furniture are in need of remodel. My room was above a generator of some sort which made sleep challenging.
展开
酒店回复: Thank you for feedback. I will share this with our leadership and owners. We are slated for a complete renovation of the guest rooms, we just don't have dates as of yet.Thank you again for taking time to share your honest feedback.
5.0分
家庭亲子
Friendly staff who were attentive to needs.
The hallways smelled like terrible air freshener.
5.0分
其他
展开
The staff at the front desk were so friendly. I have stayed here before. I always enjoy the breakfast in the morning. The rooms are clean and nice. I will stay here again in the future.
4.0分
情侣出游
We didn't eat breakfast. The kitchen did have everything I needed to cook.
4.0分
情侣出游
展开
Nice modern rooms and bathrooms, very comfy bed, very clean. Noise from outside was a problem from our room; motorcycles and zooming cars were loud. Room is also kind of bright, if you have trouble sleeping if it's not dark.
这家酒店有游泳池，在设施清单里有写。我们九月份去的时候，游泳池还没开放。经理对此非常粗鲁，拒绝退款或提供任何住宿。千万不要预订这家酒店。房间脏乱，有潮湿的气味，早餐糟糕透顶（麦片/水果/冷鸡蛋），浴缸排水不畅……等等。我给经理打过几次电话，但她根本不理会。我还要向万豪酒店举报这家酒店——这不符合万豪酒店的标准。
床很硬。即使我把空调调到最低温度，房间里还是很热。早上前台小姐对我很不礼貌，看起来很生气。我本来以为她会微笑或者说声早上好。看起来她很讨厌自己的工作。
物有所值
好的
Breakfast was same every morning. They only had one non pork meat ( turkey sausage) wish it was nice but which they have that option more for the non pork eaters. The rooms are old, the bathroom had a little smell. Overall it was okay. I probably will not come back
Needs Updates - everything in this facility is quite dated - bath fixtures, bed, AC/Heat unit. There are phone jacks and yellowed outlet plates. When I turned the heat on, a burning smell filled the room. Doors, hardware, furniture are in need of remodel. My room was above a generator of some sort which made sleep challenging.
Friendly staff who were attentive to needs.
The hallways smelled like terrible air freshener.
The staff at the front desk were so friendly. I have stayed here before. I always enjoy the breakfast in the morning. The rooms are clean and nice. I will stay here again in the future.
We didn't eat breakfast. The kitchen did have everything I needed to cook.
Nice modern rooms and bathrooms, very comfy bed, very clean. Noise from outside was a problem from our room; motorcycles and zooming cars were loud. Room is also kind of bright, if you have trouble sleeping if it's not dark.