酒店回复: Hi Noriko,Thank you for choosing to stay with us and for appreciating our convenient location and reasonable pricing. Our team strives to provide friendly service, and we're glad to hear that it made your stay enjoyable. If your travels bring you back to the area, we'd be honored to host you again. Safe travels!
4.0分
其他
Room was clean. Left a note about the window shade not going all the way down and parking lot lights shining in my eyes.
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酒店回复: Hi Karolyn, We are glad to hear your room was clean. However, we regret the issue with the window shade and the parking lot lights. We will address this right away to ensure a more comfortable stay next time.
3.0分
家庭亲子
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We usually like coming here we always book here this go around the bed is hard and thinned out and I came in to see if early check in is available just to see if it was a option he gave a sassy laugh and said it’s only 1 check in is at 3 with a rude tone I was not demanding early check in I was just seeing if it was an option
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酒店回复: Hi Rubi,Thank you for sharing your feedback. We are sorry to hear about the experience you had during this visit, especially with the bed and the interaction at the front desk. This is certainly not the level of service we strive for, and we apologise for any frustration caused. We will share your comments with our team to ensure we continue improving both our accommodations and customer service. We hope to have the opportunity to provide a more positive experience during your next stay.
5.0分
其他
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Had to change rooms initially due to a couple wasps in room. They changed the room without questioning and we stayed 3 days slept well and enjoyed the pool. They could use more parking.
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酒店回复: Hi Coralee,Thank you for your feedback! We’re glad to hear that we were able to quickly resolve the issue with the wasps and that you enjoyed your stay, including the pool. We appreciate your suggestion regarding parking and will look into ways to improve that for future guests. We hope to welcome you back for another great stay soon.
2.0分
商务出差
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I have stay at this place several times over the past several years and keep saying I will not go back. It has been getting steadily worse instead of better and if you complain about anything nothing changes.
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酒店回复: Hi Randall,We are sorry to hear that your recent experiences haven’t met your expectations. We understand your frustration, and we sincerely apologise for not meeting the standards you’ve come to expect. Please know that we take all concerns seriously and will be addressing them with our team to make improvements. We value your feedback and hope you will reconsider giving us another chance in the future to provide a better experience.
5.0分
其他
I have stayed at this location many times while visiting family. I have never had a complaint. Will continue to stay here in the future.
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酒店回复: Hi Tonia, Thank you for the 10 out of 10 ratings. We will always ensure that we keep delighting you with our facilities and services. Our Team always welcome our guests' ideas and suggestions. We assure you of the best of our services at all times.
5.0分
其他
Have stayed here before and would stay again. Convenient location, hotel is clean and quiet, loved walking distance to Braun ice cream. Nice pool and breakfast
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酒店回复: Hi Joy,Thank you for your feedback and for choosing to stay with us again! We are so glad to hear you enjoyed the convenient location, clean and quiet environment, as well as the nearby ice cream spot. We’re also happy that you liked the pool and breakfast. We look forward to welcoming you back on your next visit.
3.0分
其他
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We waited 15 minutes with others waiting as well, to check in. No staff was anywhere to be found. We had to walk around the hotel knocking on staff doors and yelling hello. Even tried calling the hotel from the lobby and ringing the bell on the desk.
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酒店回复: Hi Collen,We sincerely apologise for the frustration you experienced during check-in. This is certainly not the level of service we aim to provide, and we understand how inconvenient and stressful it must have been to wait without any assistance. We will be addressing this issue with the team to ensure better staffing availability and quicker responses in the future.
4.0分
情侣出游
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hotel was very clean staff very friendly and helpful. our room felt dim it would have probably been better if we were able to open the window blinds. the desk clerk tried unsuccessfully to open them and apologized for the inconvenience.
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酒店回复: Hi Jim,Thank you for your feedback! We’re glad to hear that you found the hotel clean and the staff friendly and helpful. We apologise for the inconvenience with the window blinds and appreciate your understanding. We’ll make sure to look into this issue to ensure it doesn’t affect future stays. We hope to welcome you back soon.
客户推荐的酒店
就住一晚
干净，便宜
早餐简单 选择不多.
晚上风很大
一个龙卷风出没的地方
离客户公司近
离机场大概半小时
我在一次驾车旅行期间住在这里，因为我想向北行驶。这对于公路旅行来说非常棒，因为我们可以远离城市而不会陷入交通堵塞。价格合理而且工作人员很友善。
Room was clean. Left a note about the window shade not going all the way down and parking lot lights shining in my eyes.
We usually like coming here we always book here this go around the bed is hard and thinned out and I came in to see if early check in is available just to see if it was a option he gave a sassy laugh and said it’s only 1 check in is at 3 with a rude tone I was not demanding early check in I was just seeing if it was an option
Had to change rooms initially due to a couple wasps in room. They changed the room without questioning and we stayed 3 days slept well and enjoyed the pool. They could use more parking.
I have stay at this place several times over the past several years and keep saying I will not go back. It has been getting steadily worse instead of better and if you complain about anything nothing changes.
I have stayed at this location many times while visiting family. I have never had a complaint. Will continue to stay here in the future.
Have stayed here before and would stay again. Convenient location, hotel is clean and quiet, loved walking distance to Braun ice cream. Nice pool and breakfast
We waited 15 minutes with others waiting as well, to check in. No staff was anywhere to be found. We had to walk around the hotel knocking on staff doors and yelling hello. Even tried calling the hotel from the lobby and ringing the bell on the desk.
hotel was very clean staff very friendly and helpful. our room felt dim it would have probably been better if we were able to open the window blinds. the desk clerk tried unsuccessfully to open them and apologized for the inconvenience.