酒店回复: Dear Jamie, Thank you very much for choosing to stay with us. Our policy is in place to ensure the safety of all children and to maintain a comfortable environment for all guests. We apologize if this caused any inconvenience and sincerely hope to welcome you back to our hotel in the future.
酒店回复: Dear Anita, Thanks for the feedback and our apologies for missing the mark on your first night with us. I'm so happy we were able to relocate you to a different room and you found the staff to be pleasant and accommodating. We hope to see you again.
酒店回复: Dear Anonymous, Thanks for the great feedback and detail regarding your stay. We are glad you enjoyed our spacious suite with full kitchen, as well as the full breakfast buffet. We hope to see you again soon.
4.0分
家庭亲子
原文
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洗手间只有一台能用的洗衣机,我们不得不去自助洗衣店。这对我们来说很不方便。
我们每年都住在这里,已经住7年了。直到今年,我们一直都很满意。
1.0分
其他
原文
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孩子们跑来跑去,狗叫,我们觉得很吵。早上,早餐区有孩子用手摸食物,周围没有家长,他们就四处乱逛。
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酒店回复: Dear Shirley, I'm sorry we missed the mark on providing you with a satisfactory stay. We will be sure to monitor the breakfast more closely for unattended children which is against the hotel policy. Also, if made aware of any noise within the hallways, we are more than happy to address this. Your satisfaction when visiting is very important to us and we hope that will give us another try to exceed your expectations.
酒店回复: Dear Jeanette, Thanks for the great review. Our apologies for the challenges with the smoke odor. The property is a 100% non-smoking facility. Unfortunately, some guests are unaware of this. We are glad you will recommend the hotel and return again. Should this happen in the future, please let a team member know and we will immediately address this with other party. We value your feedback and look forward to your return visit.
3.0分
其他
原文
翻译提供方:Google
房子有点老旧了。有一些翻新,但还需要更多。
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酒店回复: Dear Donald, Thanks for the review. We are glad you enjoyed your stay and hope you were able to visit our state of the art fitness center and our free breakfast buffet. We too are looking for continued upgrades in the future.
3.0分
其他
原文
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对于我们要去的地方来说很方便
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酒店回复: Dear, Julene Thank you for sharing your review; we're delighted to hear you enjoyed your stay. We look forward to welcoming you back soon!
5.0分
情侣出游
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和妻子一起去参加摔跤狂热大赛,从比赛场地开车过来只需 15-20 分钟,早餐很丰盛,会考虑再次入住
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酒店回复: Dear Stephen, So glad you and your wife enjoyed your stay with us including the close proximity to Philadelphia's Lincoln Financial Field for Wrestlemania. We look forward to welcoming you to Deptford, NJ again in the future and offering our great amenities like full hot breakfast buffet, outdoor courtyard and large suites.
不友好
这是我住过的最不友好的儿童酒店。我们12岁的孩子被告知,在酒店里走动时需要父母陪同。所以,每次他们要从大堂去房间/浴室等地方,都需要父母陪同。这真是太荒谬了。另外,酒店有一个室外BB场,但我不敢用。我们的孩子晚上9点30分还在外面玩。很正常的游戏。经理却让我们保持安静。我们当时就在外面!!!孩子们感觉很不受欢迎。任何不礼貌的打喷嚏或咳嗽,管理人员都会盯着我们。我再也不会住这家酒店了。
我在Residence Inn酒店住得非常愉快。工作人员非常友好专业,热情周到。住宿干净舒适。早餐很棒,有很多选择。在我经历一些不愉快的经历时,他们对我和我的狗都关怀备至,尊重有加。我强烈推荐这家酒店!
房间问题
我们入住的第一晚并不愉快。我们被分配到的房间弥漫着浓重的宠物尿味,楼上的一家子让孩子们跑来跑去,直到晚上11点左右。前台说他们会打电话通知他们,安静时间已经结束。经理同意我们换到另一间房间,房间气味清新,楼上也没有孩子乱跑。对我来说,房间里的灯光有点暗。我不喜欢浴室里的淋浴/马桶组合。楼层中间的排水管状况很糟糕,坐在马桶上的时候很明显。房间设施齐全。工作人员非常友好热情。他们竭尽全力让您住得愉快!!早餐相当不错,每天都有不同的蛋白质。我唯一遇到的问题是食物没有我想象的那么热。总的来说,住宿体验还不错。
带厨房的房间
房间宽敞,配有厨房。我们住了三晚,非常方便。早餐、床和室内装饰都达到了万豪酒店的标准。如果可以的话,建议预订一间远离高速公路的房间,这样可以减少噪音,晚上睡得更好。
洗手间只有一台能用的洗衣机,我们不得不去自助洗衣店。这对我们来说很不方便。
我们每年都住在这里,已经住7年了。直到今年,我们一直都很满意。
孩子们跑来跑去,狗叫,我们觉得很吵。早上,早餐区有孩子用手摸食物,周围没有家长,他们就四处乱逛。
很棒的住宿体验
我们非常喜欢房间,非常舒适。工作人员热情友好。唯一不满意的是浴室里有烟味,但一会儿散了,一会儿又回来了。所以感觉就像有人在酒店的其他地方吸烟,然后烟味从通风口飘了进来?我们推荐这家酒店,以后在附近找酒店时一定会再来。
房子有点老旧了。有一些翻新,但还需要更多。
对于我们要去的地方来说很方便
和妻子一起去参加摔跤狂热大赛,从比赛场地开车过来只需 15-20 分钟,早餐很丰盛,会考虑再次入住