酒店回复: Dear Guest, Thank you for the great rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We love offering something for every traveler with our exceptional service and amenities. It was our pleasure serving you at Wingate Inn by Wyndham Fletcher at Asheville Airport, and we hope to see you again soon. Best Regards,Elisa CamposGeneral Manager
1.0分
商务出差
ROACHES! Bugs all over the bathroom and by the bed. I kept no food in the room. I couldn’t get out of there quick enough. NEVER AGAIN!!
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酒店回复: Dear Guest, We truly apologize for providing you with anything less than a pleasant experience. Please be assured that our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. Your comments will be shared with our team to ensure we are handling issues of this nature with care and empathy. We hope you will give us another chance so that we can make your next stay with us outstanding in every respect.Best Regards,Elisa CamposGeneral Manager
5.0分
其他
This place has it all. You can walk to the airport. It has a pool, fitness room, clean bedrooms, friendly staff. It's not expensive.
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酒店回复: Dear Guest, We are thrilled that your time with us was so amazing. We believe our dedicated staff, airport location, and amenities such as a relaxing pool and gym create a memorable experience for our valued guests. Thank you for taking the time to share your review of our property. We look forward to hosting you again at Wingate Inn by Wyndham Fletcher at Asheville Airport.Best Regards,Elisa CamposGeneral Manager
1.0分
情侣出游
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I am disappointed in this as a wingate property. It was subpar at best. The rooms were not up to the standards of a wingate property and the staff was not very welcoming. I was told there would be no problems when I checked out early but they lied. Won’t be staying here again.
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酒店回复: Dear Guest, Please accept our apologies for any disappointment you felt during your stay. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the issues you described with our front desk associates. We also regret not meeting all of your expectations with our accommodations, and we appreciate your patience. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to Fletcher.Best Regards,Elisa CamposGeneral Manager
机场出来凌晨12点多了，还有酒店的接驳车等待在机场了，太贴心了，房间很大，床也很大，很中规中矩的美式酒店
酒店在机场附近，有方便的接送机服务。酒店干净卫生，早餐标准化的。前台服务也很好。希望下次有机会再入住，可以好好欣赏一下附近的风景。
好好好好好好好好号好好好好好好好好好好好好好好好好好好号好好好好好好好好好好好号码好好好好好好好好好号码好好好好好好好
价格非常实惠。食物美味，有全城最好喝的现煮咖啡，房间干净，毛巾和床上用品都很整洁。员工友善，交通便利，离主要办公区很近，步行几分钟就能到机场。停车位安全，灯光明亮。最重要的是，我很喜欢这里的整体氛围！
吃饭太不方便了
这里环境优美，舒适宁静，是个绝佳的去处。服务一流，员工非常友善。员工会说西班牙语，这让沟通更加顺畅。
都好
ROACHES! Bugs all over the bathroom and by the bed. I kept no food in the room. I couldn’t get out of there quick enough. NEVER AGAIN!!
This place has it all. You can walk to the airport. It has a pool, fitness room, clean bedrooms, friendly staff. It's not expensive.
I am disappointed in this as a wingate property. It was subpar at best. The rooms were not up to the standards of a wingate property and the staff was not very welcoming. I was told there would be no problems when I checked out early but they lied. Won’t be staying here again.