Clean room very professional staff manager up front at the desk greeting guests on a Saturday. Large rooms and very quiet
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酒店回复: Thank you for sharing your experience with us. We are happy to hear that you had a good experience with us. If your travels bring you back to the area, we would love to welcome you back.
5.0分
其他
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My vehicle broke down and I was having an incredibly bad day. The lady at check in named Hope was absolutely perfect. She was so welcoming and sympathetic to my day. Her customer service and beautiful smile were literally the only bright point in my day. Thank you
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酒店回复: Thank you for sharing your experience with us. We are happy to hear that you had a good experience with us. If your travels bring you back to the area, we would love to welcome you back.
3.0分
家庭亲子
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Had some minor issues with some things that when added all together resulted in a not so great experience. Most were rectified. Our toilet was clogged when we got to the room. It was fixed by maintenance the next day but there was an inconvenience factor with that. The water bottle fill station was not working. It was eventually repaired. The closet door came off the track. I was able to repair it. The hallway was too warm and felt stale. The hallway carpets were dirty but was somewhat cleaned the next day. The room AC did not cool the room down to the specified temperature, but it kept running. The room furniture looked pretty beat up, overall.
All the being said, I would stay here again if I had too but I have stayed in other hotels in the area for years with very little problems.
1.0分
家庭亲子
I paid for a hotel
With a working pool and hot tub and this is the second Marriott in 2 months that had no working hot tub and or pool
2.0分
其他
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Unsatisfied customer
Hot tub was closed the whole stay, Pool was closed Saturday without any explanation from front desk..website did not post anything on their home page about closures..I choose this hotel for the convenience of a indoor pool due to my handicap child physical therapy
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酒店回复: Dear David,Thank you for sharing your experience with us. I am very sorry that our pool and hot tub were closed during your stay. Unfortunately, the date of your stay we were forced to close down the pool outside of our control. We realize that this is an inconvenience and greatly apologize for it negatively affecting your stay. My desire is that you would choose to give us another chance to give you the full experience that you deserve.
5.0分
家庭亲子
We enjoyed our stay here after a mother-daughter winery trip!
5.0分
其他
Very nice place to stay. We stay twice a year! Beautiful property. Welcoming staff.
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酒店回复: Thank you for sharing your experience. We are happy to hear that you had a pleasant stay. We would love to welcome you back if your travels bring you to the area again.
2.0分
家庭亲子
The breakfast served was not fresh.
Muffins were cold and smelly.
5.0分
家庭亲子
Amazing stay! Breakfast was great! Pool was great! Kids had a great time
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酒店回复: Thank you for sharing your experience. We are happy to hear that you had a pleasant stay. We would love to welcome you back if your travels bring you to the area again.
4.0分
其他
The fire alarm sounded for 5 minutes at 1:00am in the morning.
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酒店回复: Thank you for sharing your experience. I apologize that you had to experience the fire alarm going off the night of your stay. Unfortunately a guest smoked in their room and it negatively affected every guest staying with us, My hope is that you will give us another chance to give you the experience you deserve.
Clean room very professional staff manager up front at the desk greeting guests on a Saturday. Large rooms and very quiet
My vehicle broke down and I was having an incredibly bad day. The lady at check in named Hope was absolutely perfect. She was so welcoming and sympathetic to my day. Her customer service and beautiful smile were literally the only bright point in my day. Thank you
Had some minor issues with some things that when added all together resulted in a not so great experience. Most were rectified. Our toilet was clogged when we got to the room. It was fixed by maintenance the next day but there was an inconvenience factor with that. The water bottle fill station was not working. It was eventually repaired. The closet door came off the track. I was able to repair it. The hallway was too warm and felt stale. The hallway carpets were dirty but was somewhat cleaned the next day. The room AC did not cool the room down to the specified temperature, but it kept running. The room furniture looked pretty beat up, overall.
All the being said, I would stay here again if I had too but I have stayed in other hotels in the area for years with very little problems.
I paid for a hotel
With a working pool and hot tub and this is the second Marriott in 2 months that had no working hot tub and or pool
Unsatisfied customer
Hot tub was closed the whole stay, Pool was closed Saturday without any explanation from front desk..website did not post anything on their home page about closures..I choose this hotel for the convenience of a indoor pool due to my handicap child physical therapy
We enjoyed our stay here after a mother-daughter winery trip!
Very nice place to stay. We stay twice a year! Beautiful property. Welcoming staff.
The breakfast served was not fresh.
Muffins were cold and smelly.
Amazing stay! Breakfast was great! Pool was great! Kids had a great time
The fire alarm sounded for 5 minutes at 1:00am in the morning.