酒店回复: Me desagrada que eso les paso. Hemos puesto camaras y luces para mas vigilancia. Tambien los constructores puede estacionar adelate del hotel. Perdon por lo que les paso.
4.0分
家庭亲子
The front desk staff was excellent and provided an early ckech-in. The room was not spotless but adequately clean.
酒店回复: Thank you!
2.0分
家庭亲子
展开
Difficult to find entrance.. Parking too far from hotel, toilet not working properly, toilet too low very difficult to get on and off. Molding coming off. Hotel was just not safe for senior citizens.
展开
酒店回复: Thank you for bringing these serious issues to our attention. Please accept our sincere apologies for the numerous shortcomings you experienced during your stay, particularly the issues related to safety, accessibility, and maintenance. We take your feedback, especially regarding safety for senior citizens, very seriously
5.0分
其他
Great Stay
We came with our daughter to a youth conference and we enjoyed everything about this hotel. We would definitely stay again.
酒店回复: Thank you for your review!
4.0分
其他
I was not told that the room will not be cleaned. Room didn't feel clean for the second night.
展开
酒店回复: We do have a policy of every other day for stayover service. However we will clean daily if requested. I am very sorry you were not offered the daily cleaning.
5.0分
其他
展开
I got in late, the guy at the front desk was super nice and friendly. It was much appreciate after the day I had. The AC was cold, the water pressure was food and I slept like a rock.
酒店回复: Thank you!
4.0分
其他
展开
The mattress was very comfortable, the room smelled very nice & was clean (except one wash cloth that I wouldn't use, because it had something red on it) & the check-in/check-out was easy. All of the staff we interacted with was very friendly as well. I just wished they had cinnamon buns, or at least a better variety of breakfast danish, instead they had the same items all 3 days.
展开
酒店回复: Thank you for your feedback! We're glad to hear you enjoyed the comfortable mattress, the clean and pleasant-smelling room, and the friendly staff. We're also happy that the check-in and check-out process was easy for you.We sincerely apologize for the dirty washcloth and have already shared this with our housekeeping team to ensure it doesn't happen again. We also appreciate your comments about the breakfast variety and will take your suggestions into consideration as we review our menu options.
4.0分
家庭亲子
展开
Wasnt crazy about the breakfast, fake eggs every day, omelet was good and with pork sausage, I didnt care for the chicken sausage, . I was looking forward to the weekend for sausage and biscuits, but they didnt have any, guess it was the other place, we had them. but coffee was good. it was clean, workers were very friendly.
展开
酒店回复: Thanks for your feedback. We will be offering biscuits and gravy starting in Nov.
4.0分
其他
Room noise
Everything was good except there was a real loud humming noise about every two to five minutes all nite long!
酒店回复: Thank you for your review.
3.0分
家庭亲子
展开
The check-in and check-out staff were friendly, but the room had a strange smell. It was supposed to be a non-smoking room, but it seemed to smell like cigarettes.
停车场没有保安，更不用说摄像头了。他们偷走了我们所有的工具，而且我们的卡车所在位置没有摄像头。
The front desk staff was excellent and provided an early ckech-in. The room was not spotless but adequately clean.
Difficult to find entrance.. Parking too far from hotel, toilet not working properly, toilet too low very difficult to get on and off. Molding coming off. Hotel was just not safe for senior citizens.
Great Stay
We came with our daughter to a youth conference and we enjoyed everything about this hotel. We would definitely stay again.
I was not told that the room will not be cleaned. Room didn't feel clean for the second night.
I got in late, the guy at the front desk was super nice and friendly. It was much appreciate after the day I had. The AC was cold, the water pressure was food and I slept like a rock.
The mattress was very comfortable, the room smelled very nice & was clean (except one wash cloth that I wouldn't use, because it had something red on it) & the check-in/check-out was easy. All of the staff we interacted with was very friendly as well. I just wished they had cinnamon buns, or at least a better variety of breakfast danish, instead they had the same items all 3 days.
Wasnt crazy about the breakfast, fake eggs every day, omelet was good and with pork sausage, I didnt care for the chicken sausage, . I was looking forward to the weekend for sausage and biscuits, but they didnt have any, guess it was the other place, we had them. but coffee was good. it was clean, workers were very friendly.
Room noise
Everything was good except there was a real loud humming noise about every two to five minutes all nite long!
The check-in and check-out staff were friendly, but the room had a strange smell. It was supposed to be a non-smoking room, but it seemed to smell like cigarettes.