酒店回复: Héctor, es maravilloso saber que la pasaste muy bien en Hampton Inn Asheboro. Nos alegra que nuestra conveniente ubicación haya satisfecho tus necesidades y esperamos darte la bienvenida nuevamente.
1.0分
其他
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Last stay after 10 years of good visits.
When we first arrived, we were given a room very close to the public computer and bathrooms. We have had a bad experience with people coming and going in those rooms before so we asked to be moved further down the hallway. Tracia had a little bit of an attitude about it was cheerfully moved our rooms. We walked in and the floor was dirty, the bathroom toilet paper holder was missing and the toilet paper was sitting on the bathroom counter. Overall the room seemed ill kept. We have been visiting your area every year for the last 10 years and have not ever had a problem with this hotel. I have to say this will be our last stay in the hotel. Things are obviously worn and that was not much of a concern because there were dumpsters in the parking lot which tells me you are working on some updates. The lack of cleanliness was not acceptable.
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酒店回复: Aileen, thank you for sharing your feedback. The team appreciates your loyalty over the past decade and regrets that this recent visit did not meet your expectations. Your observations regarding room presentation and interactions with colleagues have been noted, as maintaining a welcoming environment is important. The property is in the process of improvements, and comments like yours are helpful during this transition. The team values your input and wishes you all the best in future travels.
4.0分
其他
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Watch the products in the little store they have.. I bought 3 sodas and 2 were expired.. one 6 months past its date and one a month past its date at 4$ each I was a little upset… the gentleman we had when checking in wasn’t personable at all he was kinda acting like his job was an inconvenience and we checked in at 4:15… Breakfast was great pool and hot tub were good and room was spotless and comfortable…
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酒店回复: Shannon, thank you for sharing feedback about your experience. Your comments regarding the experience with the lobby shop and the check-in process have been noted. It's wonderful to hear you enjoyed the breakfast, pool, and a pristine, comfortable room during your time at Hampton Inn Asheboro. The team appreciates your input and looks forward to welcoming you again.
2.0分
家庭亲子
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The king suite I reserved through ******* was NOT available. I was told by the front desk person that ******* booked a room that wasn’t even available at that particular location. I was given a regular king room with a broken jetted tub the first night. After telling me there was no suite available during my stay, they gave me a Jr. king suite for the next two nights. It was nothing like the one ******* advertised, but slightly better than the standard king room. I will not be using ******* in the future because I was very disappointed in this experience.
4.0分
家庭亲子
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My family ad I had a splendid stay here!! The pool was amazing, our daughter LOVED it!! Only misfortune was to have no shampoo or conditioner upon arrival... 🙄
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酒店回复: Thomas, it’s wonderful to hear you and your family enjoyed your visit to Hampton Inn Asheboro, especially the pool. The team appreciates your feedback about the bath amenities and will use your comments to improve. Everyone looks forward to welcoming you back for another enjoyable stay.
5.0分
其他
Every employee was very friendly and helpful.Rooms were clean and nice.
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酒店回复: Susan, the team is thrilled you enjoyed your stay at Hampton Inn Asheboro. It’s wonderful to know the colleagues made your experience welcoming and that you found your accommodations comfortable. Thank you for choosing Hampton Inn Asheboro, and we hope to welcome you again soon.
4.0分
家庭亲子
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My room was very clean but the mattress on pull out couches (I had 3 rooms) was horrible. The spring would stick you in the back. They need to be replaced. They were so bad couldn’t sleep at night for what I paid for the room. They should’ve been in better shape. I don’t know if I’ll be back there to stay or not. It wasn’t for that. It would’ve been perfect.
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酒店回复: Linda, thank you for taking the time to share your feedback. The team appreciates your recognition of the clean accommodations. Your comments regarding the extra bedding have been noted, and the team is always striving to enhance guest comfort. It is hoped you will consider staying again in the future.
1.0分
朋友出游
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Most disappointing hotel stay in years by far. Won’t pick on the little things. Travel soccer team descended on hotel for weekend and ran amok with minimal adult or staff oversight. Room above mine was stomping and running terribly around for hours. When brought to staff’s attention they did something to minimize but did not eliminate. Ended up in a handicap accessible room
( which I normally would have asked to move but I didn’t)
Anyway last day in room had brutally bright strobe light flashing numerous times during day. Went to desk to check out and evidently was a “handicap” accessory that inexplicably went off randomly during my stay (and it was brutal!!!!!). Front desk had no answer other that maintenance would check out next day (after I had checked out) and the blinding clicking light went off twice during the night waking me from a deep sleep. To boot, was unable to adjust A/C to a comfortable temp and I sweated much of the night. The TV was terrible. I am not one to often write negative reviews but this Hampton Inn was pretty disappointing
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酒店回复: Stewart, thank you for sharing your feedback. The team appreciates you bringing your concerns to their attention and is sorry to hear the experience did not meet your expectations. Efforts were made to address the disturbances you experienced during your stay. The team is always looking for ways to create a better environment for all guests. Your comments regarding the lighting feature and other in-room issues have been noted for future consideration. Thank you for taking the time to write a review.
5.0分
家庭亲子
Friendly staff . Easy check-in. Clean hotel . Conveniently located near Asheboro Zoo.
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酒店回复: sonja, it’s wonderful to hear you had a great time at Hampton Inn Asheboro. The team is so glad you found the hotel spotless, the check-in effortless, and the location convenient for your visit to the zoo. We're looking forward to welcoming you back soon.
临时订的，感觉比较像快捷酒店。
一切都接近
Last stay after 10 years of good visits.
When we first arrived, we were given a room very close to the public computer and bathrooms. We have had a bad experience with people coming and going in those rooms before so we asked to be moved further down the hallway. Tracia had a little bit of an attitude about it was cheerfully moved our rooms. We walked in and the floor was dirty, the bathroom toilet paper holder was missing and the toilet paper was sitting on the bathroom counter. Overall the room seemed ill kept. We have been visiting your area every year for the last 10 years and have not ever had a problem with this hotel. I have to say this will be our last stay in the hotel. Things are obviously worn and that was not much of a concern because there were dumpsters in the parking lot which tells me you are working on some updates. The lack of cleanliness was not acceptable.
Watch the products in the little store they have.. I bought 3 sodas and 2 were expired.. one 6 months past its date and one a month past its date at 4$ each I was a little upset… the gentleman we had when checking in wasn’t personable at all he was kinda acting like his job was an inconvenience and we checked in at 4:15… Breakfast was great pool and hot tub were good and room was spotless and comfortable…
The king suite I reserved through ******* was NOT available. I was told by the front desk person that ******* booked a room that wasn’t even available at that particular location. I was given a regular king room with a broken jetted tub the first night. After telling me there was no suite available during my stay, they gave me a Jr. king suite for the next two nights. It was nothing like the one ******* advertised, but slightly better than the standard king room. I will not be using ******* in the future because I was very disappointed in this experience.
My family ad I had a splendid stay here!! The pool was amazing, our daughter LOVED it!! Only misfortune was to have no shampoo or conditioner upon arrival... 🙄
Every employee was very friendly and helpful.Rooms were clean and nice.
My room was very clean but the mattress on pull out couches (I had 3 rooms) was horrible. The spring would stick you in the back. They need to be replaced. They were so bad couldn’t sleep at night for what I paid for the room. They should’ve been in better shape. I don’t know if I’ll be back there to stay or not. It wasn’t for that. It would’ve been perfect.
Most disappointing hotel stay in years by far. Won’t pick on the little things. Travel soccer team descended on hotel for weekend and ran amok with minimal adult or staff oversight. Room above mine was stomping and running terribly around for hours. When brought to staff’s attention they did something to minimize but did not eliminate. Ended up in a handicap accessible room
( which I normally would have asked to move but I didn’t)
Anyway last day in room had brutally bright strobe light flashing numerous times during day. Went to desk to check out and evidently was a “handicap” accessory that inexplicably went off randomly during my stay (and it was brutal!!!!!). Front desk had no answer other that maintenance would check out next day (after I had checked out) and the blinding clicking light went off twice during the night waking me from a deep sleep. To boot, was unable to adjust A/C to a comfortable temp and I sweated much of the night. The TV was terrible. I am not one to often write negative reviews but this Hampton Inn was pretty disappointing
Friendly staff . Easy check-in. Clean hotel . Conveniently located near Asheboro Zoo.