酒店回复: Lynn, thank you for sharing your feedback. We regret that your recent visit wasn't what you’ve come to expect from staying with us over the years. Your comments about the guest room and the common areas are important to us, and we appreciate you bringing them to our attention. We hope for the opportunity to provide you with a better experience next time.
5.0分
商务出差
原文
翻译提供方：Google
一切都接近
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酒店回复: Héctor, es maravilloso saber que la pasaste muy bien en Hampton Inn Asheboro. Nos alegra que nuestra conveniente ubicación haya satisfecho tus necesidades y esperamos darte la bienvenida nuevamente.
5.0分
家庭亲子
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Breakfast was good, and staff were great about keeping everything replenished. The room was clean and comfortable. Staff were all friendly and very quick to accommodate requests. My kids loved the indoor pool. Would definitely stay again.
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酒店回复: Merri-Anne, thank you for your kind words! We're so glad you and your family enjoyed your stay at Hampton Inn Asheboro, especially the breakfast and indoor pool. It's wonderful to know our team helped make your visit comfortable and welcoming. We hope to see you again soon!
5.0分
其他
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Getaway Stay
Room was clean, needed additional wash cloths as only 2 in room for 3 people (not a big deal front desk handled). The check in was great, received a complimentary voucher for a free appetizer to a local restaurant. Breakfast was good, lots of variety. Check out was simple, just didn't receive a receipt.
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酒店回复: Nina, thank you for sharing your feedback. We're glad you enjoyed your getaway and appreciated the clean room, smooth check-in, and breakfast options. Your comments about wash cloths and the checkout receipt are helpful, and we'll share them with our team. We hope to welcome you again soon.
3.0分
其他
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Luke warm greeting at check-in. Burn spots on carpet in room. Bathroom door wood paneling coming apart. Bathroom sink drain was clogged but resolved by maintenance. Sheets on bed did not fit right. Disappointed with stay.
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酒店回复: David, thank you for sharing your feedback. We're sorry your visit didn’t meet your expectations, and we appreciate you bringing these concerns to our attention. Your comments have been shared with our team so we can work toward making improvements. We hope you'll consider staying with us again in the future.
2.0分
家庭亲子
Overall a very average stay. Price was on point with what you get. Would likely spend a little more to stay elsewhere next trip.
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酒店回复: Bryant, thank you for sharing your thoughts with us. We’re sorry to hear your stay didn’t quite measure up to your expectations. Your feedback is important and will be shared with our team as we work to improve the guest experience.
4.0分
其他
Staff was courteous
Would have liked every day room cleaning, trash, and towels for extended stay.
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酒店回复: Thank you for sharing your comments. We’re glad to hear our team made a positive impression during your visit. We appreciate your feedback about housekeeping for extended stays, and our management team will review it as we work to enhance the guest experience.
1.0分
其他
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Last stay after 10 years of good visits.
When we first arrived, we were given a room very close to the public computer and bathrooms. We have had a bad experience with people coming and going in those rooms before so we asked to be moved further down the hallway. Tracia had a little bit of an attitude about it was cheerfully moved our rooms. We walked in and the floor was dirty, the bathroom toilet paper holder was missing and the toilet paper was sitting on the bathroom counter. Overall the room seemed ill kept. We have been visiting your area every year for the last 10 years and have not ever had a problem with this hotel. I have to say this will be our last stay in the hotel. Things are obviously worn and that was not much of a concern because there were dumpsters in the parking lot which tells me you are working on some updates. The lack of cleanliness was not acceptable.
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酒店回复: Aileen, thank you for sharing your feedback. The team appreciates your loyalty over the past decade and regrets that this recent visit did not meet your expectations. Your observations regarding room presentation and interactions with colleagues have been noted, as maintaining a welcoming environment is important. The property is in the process of improvements, and comments like yours are helpful during this transition. The team values your input and wishes you all the best in future travels.
4.0分
其他
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Watch the products in the little store they have.. I bought 3 sodas and 2 were expired.. one 6 months past its date and one a month past its date at 4$ each I was a little upset… the gentleman we had when checking in wasn’t personable at all he was kinda acting like his job was an inconvenience and we checked in at 4:15… Breakfast was great pool and hot tub were good and room was spotless and comfortable…
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酒店回复: Shannon, thank you for sharing feedback about your experience. Your comments regarding the experience with the lobby shop and the check-in process have been noted. It's wonderful to hear you enjoyed the breakfast, pool, and a pristine, comfortable room during your time at Hampton Inn Asheboro. The team appreciates your input and looks forward to welcoming you again.
临时订的，感觉比较像快捷酒店。
房间有点霉味。给我办理入住的女士态度不太好。我所在楼层的制冰机和走廊中间的电梯都坏了；前面的电梯需要清洁。我在这家酒店住了好几年了，感觉它正在走下坡路。
一切都接近
Breakfast was good, and staff were great about keeping everything replenished. The room was clean and comfortable. Staff were all friendly and very quick to accommodate requests. My kids loved the indoor pool. Would definitely stay again.
Getaway Stay
Room was clean, needed additional wash cloths as only 2 in room for 3 people (not a big deal front desk handled). The check in was great, received a complimentary voucher for a free appetizer to a local restaurant. Breakfast was good, lots of variety. Check out was simple, just didn't receive a receipt.
Luke warm greeting at check-in. Burn spots on carpet in room. Bathroom door wood paneling coming apart. Bathroom sink drain was clogged but resolved by maintenance. Sheets on bed did not fit right. Disappointed with stay.
Overall a very average stay. Price was on point with what you get. Would likely spend a little more to stay elsewhere next trip.
Staff was courteous
Would have liked every day room cleaning, trash, and towels for extended stay.
Last stay after 10 years of good visits.
When we first arrived, we were given a room very close to the public computer and bathrooms. We have had a bad experience with people coming and going in those rooms before so we asked to be moved further down the hallway. Tracia had a little bit of an attitude about it was cheerfully moved our rooms. We walked in and the floor was dirty, the bathroom toilet paper holder was missing and the toilet paper was sitting on the bathroom counter. Overall the room seemed ill kept. We have been visiting your area every year for the last 10 years and have not ever had a problem with this hotel. I have to say this will be our last stay in the hotel. Things are obviously worn and that was not much of a concern because there were dumpsters in the parking lot which tells me you are working on some updates. The lack of cleanliness was not acceptable.
Watch the products in the little store they have.. I bought 3 sodas and 2 were expired.. one 6 months past its date and one a month past its date at 4$ each I was a little upset… the gentleman we had when checking in wasn’t personable at all he was kinda acting like his job was an inconvenience and we checked in at 4:15… Breakfast was great pool and hot tub were good and room was spotless and comfortable…