酒店回复: Thank you for taking the time to fill out our survey. We apologize that housekeeping disturbed you. so often. As I said to you at checkout, we used that as a learning experience and training exercise. Going over even the most basic of things can help improve guest experiences and we appreciate you bringing that to our attention. Thank you for choosing Hampton Inn and we hope that the next time your travels bring you this way, that you will see a positive difference in your stay. Have a wonderful week!
酒店回复: Thank you for your feedback! We look forward to seeing you soon.
5.0分
情侣出游
展开
Check in process was easy and the staff was so pleasant. Fresh fruit and cookies offered upon arrival. Plenty of parking and clean rooms. Only negative was there was no fan in bathroom.
展开
酒店回复: Thank you for your kind review of Hampton Inn High Point! It's lovely to hear that your check-in was easy and our staff made a pleasant impression. We're also glad you enjoyed the fresh fruit and cookies, found plenty of parking, and appreciated your clean room.Your feedback about the absence of a bathroom fan has been noted. We appreciate you sharing your experience, and we hope to welcome you back again for another comfortable stay.
5.0分
家庭亲子
We stay here frequently when visiting family. It’s always clean and well maintained. Staff is always super friendly, courteous and professional!
展开
酒店回复: Thank you for your review! We appreciate you choosing us time and time again! We are truly blessed to have a staff that truly cares about our customers!
5.0分
其他
展开
It was a great experience. Because of extensive traffic, we did not arrive until 1:00am. Thankfully, I kept the hotel apprised of our late anticipated arrival. Once we arrived, they were sold out but staff worked diligently to accommodate us,
展开
酒店回复: Thank you for your amazing review! We always strive to accommodate our guests! We are pleased that you enjoyed your stay with us and hope to see you again!
5.0分
其他
The staff was incredibly nice! The breakfast was great too, surprisingly great! The whole hotel was clean and quiet.
展开
酒店回复: It's wonderful to hear you enjoyed your stay at the Hampton Inn High Point! We truly appreciate your kind words about our incredibly nice staff, and we're glad you found our complimentary breakfast to be surprisingly great.It's also great to know you experienced a clean and quiet environment throughout the hotel. We hope to welcome you back again very soon!
5.0分
其他
Speaking with Steph at the front counter, she is smart and funny and so helpful! Definitely a great asset to your hotel.
展开
酒店回复: Thank you for sharing such wonderful feedback about Steph! It's great to hear that her kind demeanor made a positive impression during your visit to Hampton Inn. She is most definitely one of my favorite humans too! We certainly agree that she is a valuable asset to our team.We truly appreciate you highlighting her excellent service and will be sure to pass on your kind words. We look forward to welcoming you back again soon!
2.0分
家庭亲子
展开
another disappointing stay at a Hilton Property Hampton Inn - we have tried to frequent Hilton as Hilton Priority Members - you can't seem to get it right - no matter where we stay
展开
酒店回复: It is genuinely concerning to hear about your recent disappointing stay with us at Hampton Inn High Point, especially as a valued Hilton Priority Member. We truly regret that your experience did not meet the high standards you expect and deserve, and we sincerely apologize that you feel we have not been able to deliver a consistently positive experience.Please know that we take your feedback very seriously, and your loyalty is important to us. We are committed to providing exceptional service and comfort, and we hope you will consider giving us another opportunity to demonstrate our dedication to your satisfaction on a future visit.
离高点家具展很近，很方便。
我们的房间非常干净，床也很舒服，早餐更是美味可口！！!
当我们还在睡觉时，打扫房间的人两次开门打扰我们，然后又去敲了几次门，因为他们不遵守时间表😡😡😡😡
我入住的时间很晚。前台经理仍然很和蔼可亲。一切都井然有序、干净整洁。其他客人也都很友好。我把钥匙放在前台，当我准备去取钥匙时，另一位客人告诉我我的钥匙就在前面等着我。强烈推荐。
Check in process was easy and the staff was so pleasant. Fresh fruit and cookies offered upon arrival. Plenty of parking and clean rooms. Only negative was there was no fan in bathroom.
We stay here frequently when visiting family. It’s always clean and well maintained. Staff is always super friendly, courteous and professional!
It was a great experience. Because of extensive traffic, we did not arrive until 1:00am. Thankfully, I kept the hotel apprised of our late anticipated arrival. Once we arrived, they were sold out but staff worked diligently to accommodate us,
The staff was incredibly nice! The breakfast was great too, surprisingly great! The whole hotel was clean and quiet.
Speaking with Steph at the front counter, she is smart and funny and so helpful! Definitely a great asset to your hotel.
another disappointing stay at a Hilton Property Hampton Inn - we have tried to frequent Hilton as Hilton Priority Members - you can't seem to get it right - no matter where we stay