酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the odor in your room and for not having sheets for the pull-out bed which would typically be stored in the closet.Regarding the televisions, they are designed to be programmed separately, I apologize for the technical difficulties.I appreciate your comments and will use them to improve our service. I hope to have the opportunity to welcome you back in the future
酒店回复: Thank you for taking the time to share your experience. I'm sorry to hear about the problems you encountered during your stay. I apologize for the inconvenience and hope to better serve you in the future.
5.0分
情侣出游
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一流的酒店!很容易看出管理层付出了额外的努力来提高这家酒店的标准。我再来这个地区时一定会住在这里。
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酒店回复: HelloThank you for your positive review. It makes me incredibly happy you had an enjoyable stay.Happy New Year!
4.0分
朋友出游
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住得很愉快。干净安静,游泳池也干净漂亮。房间温度有点问题,但住一晚没什么大不了的。
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酒店回复: Thanks for your positive feedback. I'm glad you had an enjoyable stay.
4.0分
其他
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非常干净。员工很棒。早餐有很多选择。健身和泳池区域较小。总体来说,适合短期住宿。
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酒店回复: Thanks for your feedback. Glad to hear you had an ejoyable experience.
What a wonderful hotel. O only stopped for one night on a trip to Niagara Falls but its was so nice I would definitely recumbent. Good breakfast options too. Spotlessly clean.
酒店回复: Thanks for the positive feedback.
5.0分
家庭亲子
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I liked the area where the hotel is positioned. However, the hotel needs to mark how to get into their parking lot better.
One could easily go into the dairy queen, taco bell, or BJ's parking lot instead of the hotel parking lot
我们的房间有一股像健身房脚臭一样的气味。房间没有准备好墨菲床(没有床单和毯子)。
真的很困惑为什么我们的房间里有两台电视!!真的挺让人困惑的,因为孩子们以为他们可以在一台电视上看一些东西,在另一台电视上看不同的东西。
住宿体验不佳,如果您想找更好的选择,请前往街上的假日酒店,我之前在那里住过,那里的体验简直是天壤之别。酒店不仅陈旧闷热,健身房也只有壁橱那么大;空调也坏了,我房间夏天的温度从未低于 74 华氏度 (24 度)。他们整晚都把指示灯对着窗户,而且没有深色百叶窗!!!这意味着 1. 我们没有任何隐私 2. 我们的房间 24/7 都被外面的灯光或阳光照得通亮,导致睡眠质量很差。此外,维修人员把我们吵醒了,当我打开门时,那个年轻人非常疲惫,无法告诉我他为什么敲门,只是僵住了,这非常可疑。清洁女工上午10点和11点敲了我们两次门,我们提醒她中午退房,但她11点15分就进了我们的房间,当我们再次告诉她12点退房时,她表现得很惊讶!!我知道她很着急,但我们希望在退房前能有隐私,尤其是在我们已经提醒过的情况下。最后,清洁人员在电话里大声喊叫,把他们的谈话内容暴露在外,让所有人都听到,这严重缺乏专业素养。我建议员工们应该在这家酒店待一个周末,才能意识到它有多糟糕,以及高层和管理层需要做多少工作。如果你想度过一个安静的周末,请另寻他处,不要住在这里,多花100美元找更高评级的酒店。别犯我的错误。
一流的酒店!很容易看出管理层付出了额外的努力来提高这家酒店的标准。我再来这个地区时一定会住在这里。
住得很愉快。干净安静,游泳池也干净漂亮。房间温度有点问题,但住一晚没什么大不了的。
非常干净。员工很棒。早餐有很多选择。健身和泳池区域较小。总体来说,适合短期住宿。
浴室很脏,地板上、淋浴间里、梳妆台上(包括洗手池)都有头发。床罩也铺得不太整齐。我再也不会住那里了。附近还有两家汽车旅馆。
我们一家人去的,我们度过了愉快的时光,服务很棒
一切都很棒
What a wonderful hotel. O only stopped for one night on a trip to Niagara Falls but its was so nice I would definitely recumbent. Good breakfast options too. Spotlessly clean.
I liked the area where the hotel is positioned. However, the hotel needs to mark how to get into their parking lot better.
One could easily go into the dairy queen, taco bell, or BJ's parking lot instead of the hotel parking lot