The pool and hot tub were closed due to a burst pipe but other that our stay was great, as usual. Friendly, helpful staff, clean rooms, comfortable beds, excellent breakfast.
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酒店回复: Thank you for your kind words and for being a loyal guest! We’re so glad you enjoyed our staff, clean rooms, and breakfast. We apologize for the pool and hot tub closure and look forward to having everything ready for your next stay.
4.0分
其他
Clean and quiet good breakfast was disappointed the pool waant up and running for our kids but life happens. We will return in a few months to visit.
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酒店回复: Thank you for your kind words about our cleanliness, peaceful atmosphere, and breakfast offerings. We sincerely apologize for the pool being unavailable during your stay, as it's currently closed for renovation through the end of September. We truly appreciate your understanding and look forward to welcoming you and your family back soon!
4.0分
家庭亲子
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It was poor planned in accommodating rooms. I have booked 3 rooms under one reservation and got all 3 rooms seperate.. one room on different floor.
I was expecting all room side by side or atleast on same floor.
Need to improve in planning in accomodation.
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酒店回复: Thank you for taking the time to share your feedback. We truly appreciate your stay with us and are sorry to hear that the room placement did not meet your expectations.Please accept our sincere apologies for the inconvenience caused by your rooms not being located together. During your stay, the hotel was at full occupancy, and room assignments were based on the availability of checked-out rooms at the time. While we always do our best to accommodate special requests, in high-demand situations, this is not always possible.We understand how important it is for groups traveling together to be close by, and we’re genuinely sorry that we were unable to fulfill this aspect of your stay.We hope to have another opportunity to welcome you back in the future and provide a more seamless experience.
2.0分
其他
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Booked because they had a pool and hot tub, paid more than other hotels for this. Checked in and found out the pool was closed, no email in advance to let me know, asked for a discount or credit for not having a pool, clerk laughed at me and said NO!
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酒店回复: Thank you for your feedback, and we’re sorry to hear about your disappointment. Our website was updated on July 17, 2025, to reflect that the pool and hot tub were no longer available, prior to your reservation. We understand your frustration and appreciate you bringing this to our attention.
5.0分
情侣出游
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We stayed in Ramada for two nights to attend a family wedding. I had requested a King room but it was so spacious with a sofa and two arm chairs that I thought we must have been given a King Suite. However, such was not the case. It was a regular King bed room and it was lovely! One thing that not so good was the TV… it did not have good clarity. The morning breakfast was quite substantial although I thought fresh fruit such as bananas, apples and mini oranges would have been nice.
5.0分
情侣出游
We enjoyed our stay. The staff was excellent. We'll be back.
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酒店回复: Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay and that our team made a positive impression. It truly means a lot to us.We look forward to welcoming you back on your next visit!
5.0分
商务出差
Hedwig is so friendly and makes me feel very valued as a loyal customer.
5.0分
商务出差
It was great. Just need a fan and some towels in the gym :)
5.0分
其他
Easy parking and quiet large comfortable rooms
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酒店回复: Thank you for your review! We’re glad you enjoyed the easy parking, And our comfortable rooms. We look forward to welcoming you back soon!
3.0分
其他
Front desk lady was miserable and not friendly. She also did not speak nicely to other staff. This was my second stay and she was the same both times
The pool and hot tub were closed due to a burst pipe but other that our stay was great, as usual. Friendly, helpful staff, clean rooms, comfortable beds, excellent breakfast.
Clean and quiet good breakfast was disappointed the pool waant up and running for our kids but life happens. We will return in a few months to visit.
It was poor planned in accommodating rooms. I have booked 3 rooms under one reservation and got all 3 rooms seperate.. one room on different floor.
I was expecting all room side by side or atleast on same floor.
Need to improve in planning in accomodation.
Booked because they had a pool and hot tub, paid more than other hotels for this. Checked in and found out the pool was closed, no email in advance to let me know, asked for a discount or credit for not having a pool, clerk laughed at me and said NO!
We stayed in Ramada for two nights to attend a family wedding. I had requested a King room but it was so spacious with a sofa and two arm chairs that I thought we must have been given a King Suite. However, such was not the case. It was a regular King bed room and it was lovely! One thing that not so good was the TV… it did not have good clarity. The morning breakfast was quite substantial although I thought fresh fruit such as bananas, apples and mini oranges would have been nice.
We enjoyed our stay. The staff was excellent. We'll be back.
Hedwig is so friendly and makes me feel very valued as a loyal customer.
It was great. Just need a fan and some towels in the gym :)
Easy parking and quiet large comfortable rooms
Front desk lady was miserable and not friendly. She also did not speak nicely to other staff. This was my second stay and she was the same both times