For $187 we thought it would be a nicer hotel. It was set up like it used to be a sketchy motel that was remodeled. You access the rooms from the outside which I don’t like. Old furniture, sheets were kinda dirty with dead skin and crumbs. The only positive was the free breakfast was pretty good.
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酒店回复: Thank you for your honest feedback. We’re truly sorry to hear that your stay didn’t meet your expectations. Following Storm Helene, we were proud to assist by hosting FEMA guests during a very challenging time for our community. However, we understand that the high volume of use did take a toll on some aspects of the property.That said, we’re excited to share that brand-new furniture is arriving next week as part of our continued efforts to improve the guest experience. Cleanliness is a top priority, and we’re addressing your concerns with our housekeeping team to ensure this does not happen again.We’re glad you enjoyed the complimentary breakfast and truly appreciate you taking the time to share your thoughts. Your feedback helps us do better.
5.0分
情侣出游
Had wonderful service at front desk check-in and out. The Breakfast was excellent. Hot breakfast, waffles, fruit and cereal.
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酒店回复: Thank you for your wonderful feedback! We're delighted to hear that our front desk team provided excellent service during your check-in and check-out. We're also glad you enjoyed the hot breakfast selection, including the waffles, fruit, and cereal. We look forward to welcoming you back on your next visit!
4.0分
情侣出游
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Staff that we dealt with was friendly and helpful. Breakfast was very good. The only issue we had were the beds. Comfy, but HIGH, and many times when we tried to get on the bed, it SLID way across the floor !! We laughed about it, but really, it could have caused a fall !!
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酒店回复: Thank you for the kind words! I'm so glad you found our staff friendly and enjoyed the breakfast — we always aim to start your day off right.I appreciate you pointing out the issue with the high beds and how easily they moved. I understand how that could be both frustrating and a potential safety concern. We're looking into solutions to better secure the beds and make them more accessible for all guests.Thanks again for your feedback — and your sense of humor! We hope to welcome you back for an even more comfortable stay next time.
3.0分
其他
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The room was mostly good. The bathroom door, however, got in the way. Also, the floor was dirty. The guest next door had a pit bull that barked and was intimidating. Around 9 pm, a bunch of young men on the second floor were hanging over the railing drinking and making a lot of noise.
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酒店回复: Thank you for your feedback. I’m glad to hear parts of your stay were good, but I’m truly sorry for the issues you experienced. I apologize for the inconvenience caused by the bathroom door and the condition of the floor — these are concerns we take seriously and will address immediately.Regarding the noise and the neighboring pet, I understand how that could have made your stay uncomfortable. We're currently reviewing our policies and reinforcing quiet hours to ensure all guests can enjoy a peaceful environment.Your comments help us improve, and I appreciate you bringing these matters to our attention. I hope we’ll have the opportunity to provide you with a better experience in the future.
5.0分
家庭亲子
Staff was friendly. Room was clean. Didn’t know about $100 deposit but they accepted cash. Wasn’t an issue. For the price you can’t beat it.
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酒店回复: Thank you for your kind words! We're glad to hear you had a pleasant stay and appreciated the cleanliness of the room and the friendliness of our staff. We apologize for any surprise regarding the deposit, but we're happy it worked out smoothly. Your feedback means a lot, and we hope to welcome you back again soon!
5.0分
其他
Great stay!
The room was clean! The bed was nice and the staff was helpful and friendly!
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay, found the room clean and the bed comfortable, and that our staff made a positive impression. Your feedback means a lot to us, and we look forward to welcoming you back again soon!
跟汽车旅馆一样，安全感差一点，早餐太简单，主要价格低！
我和男朋友在这里住了一晚，因为我们要等朋友们，他们会在阿什维尔的一个更大的地方集合，一起开始我们的旅行。这儿的价格非常划算，物超所值！前台的工作人员帮我们办理入住手续非常迅速。我们的房间很干净，地理位置也很好。去阿什维尔市中心吃晚餐和购物都很快。这是一个很棒的经济型酒店选择！我下次还会再来。
好好好，不错
舒适，位置优越，性价比很高。提供全套早餐。
For $187 we thought it would be a nicer hotel. It was set up like it used to be a sketchy motel that was remodeled. You access the rooms from the outside which I don’t like. Old furniture, sheets were kinda dirty with dead skin and crumbs. The only positive was the free breakfast was pretty good.
Had wonderful service at front desk check-in and out. The Breakfast was excellent. Hot breakfast, waffles, fruit and cereal.
Staff that we dealt with was friendly and helpful. Breakfast was very good. The only issue we had were the beds. Comfy, but HIGH, and many times when we tried to get on the bed, it SLID way across the floor !! We laughed about it, but really, it could have caused a fall !!
The room was mostly good. The bathroom door, however, got in the way. Also, the floor was dirty. The guest next door had a pit bull that barked and was intimidating. Around 9 pm, a bunch of young men on the second floor were hanging over the railing drinking and making a lot of noise.
Staff was friendly. Room was clean. Didn’t know about $100 deposit but they accepted cash. Wasn’t an issue. For the price you can’t beat it.
Great stay!
The room was clean! The bed was nice and the staff was helpful and friendly!