The staff were friendly and helpful. The room was clean. The beds we're comfortable. The breakfast was good. The only thing
酒店回复: Thank you for your kind review!
5.0分
情侣出游
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Very quick and easy check in/out. Friendly service. Clean room. Great continental breakfast. Area is pretty quiet and there's a decent amount of food options close by!
酒店回复: Thank you so much! Safe travels!
4.0分
其他
The hotel was clean and staff was very friendly. Hotel was located a little too far out of the way which made for expensive ride shares.
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酒店回复: Thank you for taking the time to give us your feedback. We appreciate you!
5.0分
其他
Great hotel stay
It was a very nice day. Everyone was so nice. The room was immaculate. I’ll definitely be back.
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酒店回复: Thank you so much for taking the time to give us your feedback. We appreciate you! Safe travels!
4.0分
家庭亲子
Nice stay. Nothing fancy but comfortable. Breakfast and the kitchen staff was a hit with our group.
酒店回复: Thank you for your feedback!
4.0分
其他
The staff was great and the room was good. The hotel itself was a little run down.
酒店回复: Thank you for your feedback!
2.0分
其他
The rooms could use some carpet cleaning and work on the light fixtures.
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酒店回复: Thank you for bringing that to my attention. I will look up what room and have that addressed immediately. Always feel free to let the front desk know if you are unhappy with your stay or if something is wrong in your room so we can address it immediately. We want you to enjoy your stay. We appreciate your honest feedback! Safe travels!
5.0分
其他
Great stay.
It was a greatstay. Very clean, friendly and professional staff. We would stay again if in the area.
酒店回复: Thank you!
2.0分
其他
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Remote controllers to tv didn't work and they never replaced them. Microwave didn't work without burning popcorn. Breakfast was OK, not great pancake maker was not on because not enough guests they said. Bathroom door wouldn't close so you could see ppl in the bathroom.
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酒店回复: Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NORTH KANSAS CITY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.
4.0分
情侣出游
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Positives: Great breakfast, friendly front desk, cleaning staff, and breakfast area staff are super nice. Rooms are clean. Bed is soft, nice pillows.
Not so good:
Requested room on top floor when booking, when we got there we were not given a top floor. Got room 116, but the carpet was wet due to just being cleaned. They gave us the room next door 114. It was fine, until 5:30 am when toddlers proceeded to run back and forth until we moved out of the room which was around 11 AM.
Back to positive: The front desk was able to move us to the top floor when we complained about the noise. They had a top floor room available, room 325- YAY! At that time all was good with the world.
WEIRD: I don't think this was well thought out. HA!
Overall- it was a nice stay even though we ended up moving twice.
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酒店回复: Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NORTH KANSAS CITY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.
The staff were friendly and helpful. The room was clean. The beds we're comfortable. The breakfast was good. The only thing
Very quick and easy check in/out. Friendly service. Clean room. Great continental breakfast. Area is pretty quiet and there's a decent amount of food options close by!
The hotel was clean and staff was very friendly. Hotel was located a little too far out of the way which made for expensive ride shares.
Great hotel stay
It was a very nice day. Everyone was so nice. The room was immaculate. I’ll definitely be back.
Nice stay. Nothing fancy but comfortable. Breakfast and the kitchen staff was a hit with our group.
The staff was great and the room was good. The hotel itself was a little run down.
The rooms could use some carpet cleaning and work on the light fixtures.
Great stay.
It was a greatstay. Very clean, friendly and professional staff. We would stay again if in the area.
Remote controllers to tv didn't work and they never replaced them. Microwave didn't work without burning popcorn. Breakfast was OK, not great pancake maker was not on because not enough guests they said. Bathroom door wouldn't close so you could see ppl in the bathroom.
Positives: Great breakfast, friendly front desk, cleaning staff, and breakfast area staff are super nice. Rooms are clean. Bed is soft, nice pillows.
Not so good:
Requested room on top floor when booking, when we got there we were not given a top floor. Got room 116, but the carpet was wet due to just being cleaned. They gave us the room next door 114. It was fine, until 5:30 am when toddlers proceeded to run back and forth until we moved out of the room which was around 11 AM.
Back to positive: The front desk was able to move us to the top floor when we complained about the noise. They had a top floor room available, room 325- YAY! At that time all was good with the world.
WEIRD: I don't think this was well thought out. HA!
Overall- it was a nice stay even though we ended up moving twice.