Staff (Seth) was great. Tub in 303 needs something in the bottom for traction. Someone is going to fall and file a lawsuit.
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酒店回复: Thank you for your feedback, Daniel. We're happy you enjoyed your stay and that Seth provided great service. We will look into the issue with the tub in room 303 to ensure guest safety.
4.0分
情侣出游
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Everything was great except for the noise from other rooms and kids running around the hall. It was a very busy hotel. Also, our room was near the elevator and ice machine which were very loud
5.0分
其他
staff was friendly, one thing. I like the coffee was always ready for serving very clean locations. Rooms were clean. I will stay there again..
4.0分
家庭亲子
Staff was very helpful in person but they never replied to my ******* message prior to arrival.
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酒店回复: Thank you for staying with us and your positive feedback about our staff. I apologize for the lack of response to the ******* message. We are trying to get stronger with improving our communication on *******.
5.0分
家庭亲子
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The kids loved the pool and we really loved the good breakfasts! The rooms were great and most of all, the staff (especially Seth, but everyone as well) was amazing and helped us feel comfortable and well cared for during our stay. Will definitely recommend!
4.0分
家庭亲子
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My son and I had a lovely stay at this hotel. The seasonal decorations were fun and inviting. The omelets for breakfast were super yummy. Coffee station was great. My only warning is the slippery bathtub. Please be careful, you may want to put a towel in the bottom of your tub when you stay there. I had a pretty significant fall and I'm 47. I'm thankful it was me and not an older individual. Other than that it was a wonderful experience and easy to get to everyone we wanted to go. Thank you!
5.0分
情侣出游
The elevators were broken. Staff very cooperative with storage of e-bikes.. Worked out well.
5.0分
家庭亲子
Good solid breakfast, food was tasty and there was plenty. No lines for breakfast. Hot tub was clean and not over crowded
5.0分
家庭亲子
We’ve stayed there several times when we go and do some events at arrowhead Stadium. They are easy to work with with either a early check-in or a late check-in.
房间不错，床很舒服，浴室干净宽敞，但遗憾的是早餐只能用纸盘和餐具享用。
Staff (Seth) was great. Tub in 303 needs something in the bottom for traction. Someone is going to fall and file a lawsuit.
Everything was great except for the noise from other rooms and kids running around the hall. It was a very busy hotel. Also, our room was near the elevator and ice machine which were very loud
staff was friendly, one thing. I like the coffee was always ready for serving very clean locations. Rooms were clean. I will stay there again..
Staff was very helpful in person but they never replied to my ******* message prior to arrival.
The kids loved the pool and we really loved the good breakfasts! The rooms were great and most of all, the staff (especially Seth, but everyone as well) was amazing and helped us feel comfortable and well cared for during our stay. Will definitely recommend!
My son and I had a lovely stay at this hotel. The seasonal decorations were fun and inviting. The omelets for breakfast were super yummy. Coffee station was great. My only warning is the slippery bathtub. Please be careful, you may want to put a towel in the bottom of your tub when you stay there. I had a pretty significant fall and I'm 47. I'm thankful it was me and not an older individual. Other than that it was a wonderful experience and easy to get to everyone we wanted to go. Thank you!
The elevators were broken. Staff very cooperative with storage of e-bikes.. Worked out well.
Good solid breakfast, food was tasty and there was plenty. No lines for breakfast. Hot tub was clean and not over crowded
We’ve stayed there several times when we go and do some events at arrowhead Stadium. They are easy to work with with either a early check-in or a late check-in.