酒店回复: Hello Kumiko,We are delighted to hear that you and your daughter enjoyed the pool and breakfast during your stay with us to visit the zoo. It's always rewarding to know that families have a pleasant experience with us. We hope to welcome you back when you plan your next trip to Omaha.
酒店回复: Hello Takehiro,We appreciate your feedback about your recent stay. Our team will look into the shower knob and breakfast quality to ensure a better experience for future guests.
2.0分
其他
Pool needs serious repairs ! Rebar is exposed several inches above tbe surface in many locations ! Spider webs in corners of room .
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酒店回复: Thanks for sharing your concerns on the pool area, so they could be addressed, we appreciate you.
1.0分
家庭亲子
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Thr room was dirty. It took me asking for towels,twice, even though i followed instructions to set the dirties outaide my room. The hot tub was cold. The pool area was disgusting. The omly thing i was impressed with was mthe staff member who checked me inn Wednesday night.
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酒店回复: Sorry about the issues with your room, towels, and pool area, we appreciate you sharing your concerns so they could be addressed,
5.0分
家庭亲子
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Had lower expectations due to the price. But, this was amazing, especially for the kids. The pool area is fun for ages 10 and below. It was cold in the pool room, but the kids were fine with it, and there is a hot tub. Everything worked. The breakfast was surprisingly good with diverse options. The staff all around were friendly. There is constant free coffee available at the hotel. Sure, it's an older hotel and it shows. But for the value, a no brainer for a deal. Exceeded expectations, would stay again.
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酒店回复: Glad you enjoyed our hot breakfast buffet, the kids enjoyed the pool, and the staff took care of your needs, we appreciate you.
2.0分
其他
The pool floor was disgusting - dirty and also a dead worm. Breakfast was kinda blah - hallways dingy as were the rooms. Overall wasn’t the best experience.
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酒店回复: Sorry about the issues with the pool area, breakfast, your room and the hallways, thanks for sharing so they could be addressed.
1.0分
其他
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We had stayed here a couple of times before without any issues. The staff is always kind. Breakfast is good and the bed is comfortable. However, this time we had cockroaches that we found crawling in our room, along with dead roaches that were in the corner of the bathroom. I complained about the cockroaches and asked to be put on a different floor on the other side of the hallway so that we were not sharing any wall space. This is only because we were under the assumption that they had sprayed for bugs and it was being taken care of.When we moved to the new room, the beds were dirty, but made up. There were hairs all over the mattress and dirty dishes and food left in the refrigerator and the carpet had not been vacuumed. Since I booked through a third-party, I was not able to get a refund, but we did leave that night!
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酒店回复: Sorry about the issues with your rooms, thanks for sharing your concerns so they could be addressed, we appreciate you.
1.0分
家庭亲子
Hotel definitely needs an update/refresh! Chair in room was so worn, I wouldn’t use it. Long black hair is shower and looked dirty, glad it was only one night…
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酒店回复: Sorry we did not meet your needs, thanks for sharing your concerns so they could be addressed, we appreciate you.
跟预定的照片不太一致，但孩子的游泳吃有儿童滑梯孩子喜欢。
服务一流。
全天供应咖啡。早餐选择丰富，只是没有培根。
水疗中心和泳池因为有儿童游乐区，所以有点吵。
酒店舒适。
我住在这里是为了参观动物园。
游泳池非常适合小孩子，我 4 岁的女儿似乎玩得很开心。
早餐也很好有很多种类可供选择。
当我去奥马哈旅行时，我想再次住在这里。
该设施的价格是正常的。作为一个男人，我得用很大的力气才能拉淋浴把手，而且早餐对于汽车旅馆来说很一般。
Pool needs serious repairs ! Rebar is exposed several inches above tbe surface in many locations ! Spider webs in corners of room .
Thr room was dirty. It took me asking for towels,twice, even though i followed instructions to set the dirties outaide my room. The hot tub was cold. The pool area was disgusting. The omly thing i was impressed with was mthe staff member who checked me inn Wednesday night.
Had lower expectations due to the price. But, this was amazing, especially for the kids. The pool area is fun for ages 10 and below. It was cold in the pool room, but the kids were fine with it, and there is a hot tub. Everything worked. The breakfast was surprisingly good with diverse options. The staff all around were friendly. There is constant free coffee available at the hotel. Sure, it's an older hotel and it shows. But for the value, a no brainer for a deal. Exceeded expectations, would stay again.
The pool floor was disgusting - dirty and also a dead worm. Breakfast was kinda blah - hallways dingy as were the rooms. Overall wasn’t the best experience.
We had stayed here a couple of times before without any issues. The staff is always kind. Breakfast is good and the bed is comfortable. However, this time we had cockroaches that we found crawling in our room, along with dead roaches that were in the corner of the bathroom. I complained about the cockroaches and asked to be put on a different floor on the other side of the hallway so that we were not sharing any wall space. This is only because we were under the assumption that they had sprayed for bugs and it was being taken care of.When we moved to the new room, the beds were dirty, but made up. There were hairs all over the mattress and dirty dishes and food left in the refrigerator and the carpet had not been vacuumed. Since I booked through a third-party, I was not able to get a refund, but we did leave that night!
Hotel definitely needs an update/refresh! Chair in room was so worn, I wouldn’t use it. Long black hair is shower and looked dirty, glad it was only one night…