酒店回复: Thanks for highlighting the genuine care from our front desk team! We’re pleased they made you feel warmly welcomed and could assist with your questions. We’ll let them know how much you appreciated their service, and we look forward to having you as our guest again soon!
酒店回复: We're sorry to hear about your experience, Jamar. It's concerning to learn of any guest being treated with anything less than the utmost respect and patience, especially from our staff. We’ll certainly address this behavior as it’s not indicative of our standards. We're pleased that the rest of our team made a positive impression and hope you might choose to stay with us again to experience the true level of hospitality we strive for.
从推开酒店大门开始,就被温柔的香氛和暖光氛围包裹,前台小姐姐笑着递上欢欢迎饼干,那句“一路辛苦了”听得人心里暖暖的~
房间比图片更惊喜!超大落地窗正对[城市/风景],傍晚靠在懒人沙发上看日落,连呼吸都跟着慢下来~床品软得像裹着云朵,平时认床的我居然一觉睡到天亮,连空调风声都调得恰到好处,细节控狠狠爱了!
如果硬要说缺点…大概是退房时舍不得走啦!下次来这里,这儿肯定还是我的首选~✨
我预订了四晚的住宿,酒店绝佳的地理位置给我留下了深刻的印象。步行即可到达好几家餐厅,非常方便。不过,我确实有几点建议希望能改进。入住第一晚没有客房清洁服务,而且我觉得自助早餐的选择也有些有限。
非常干净,体验很不错
非常棒的酒店,安静舒适!同时周边购物吃饭非常方便
位置很方便
硬件都很不错,装修很新,附近吃饭购物都很方便。只是中间没人打扫房间。
我觉得还不错
这是一次商务旅行。我们的客户推荐我住这家酒店。整个酒店的质量都很棒。
前台工作人员热情友好,乐于助人,在我抵达时热情接待,并解答了我所有的问题。他们真的很高兴能来这里。这为我的入住体验奠定了基调。
有一次,一位晚上值班的女员工对一位年长的客人非常粗鲁,而且她不懂如何使用信用卡。她对那位先生非常不耐烦,考虑到这种情况,我再也不会住在这家万豪酒店了,其他员工都很棒。