The property was super nice, clean friendly staff and very convenient to different things. Very nice neighborhood for kids. The room itself was clean, the rooms could use some painting and updating based on other suites I have stayed at with my family.
4.0分
商务出差
I loved our suite. The tub had a grab bar and the tub was not slick. The thing I did not like was neighbor that slammed Doors all night.
5.0分
家庭亲子
Juice machine ran watery and dripped. Food options were delicious and variety. Room was clean and quiet.
5.0分
其他
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When I left my iPad in my room at check out I was contacted by Briana Graham in housekeeping. Briana went out of her way to make sure that it was retuned to me. Please acknowledge her efforts and thank her for me.
3.0分
家庭亲子
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overall Im conflicted about my stay. breakfast was great, and also they do a dinner Monday/Tuesday/Wednesday, which was a great perk. but the housekeeping while even light was not great, we had to go down to the front desk multiple times for things that should have been replenished. staff in general were just not friendly. the room when first go in seems clean but if you look closer especially in the kitchen it’s definitely not as clean as it should be.
the mattress also dipped and sank, so was not the best.
i loved the location as it was so close for college drop off and was quiet.
pool was great. other than the broken ladder.
not sure i would stay again.
5.0分
其他
I would like to give a shout out to the desk clerk Daquan who was extremely helpful. the Social was also a pleasant surprise.
5.0分
家庭亲子
This is the best hotel suites in mayfield Cleveland ohio. Very clean, decent breakfast and friendly staff.
5.0分
其他
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Highly Recommend
We stayed for the Morgan Wallen concert in Cleveland this past weekend. We were only about 25 min. away from venue. Clean, super friendly staff, great atmosphere and close to shopping and food. Super satisfied with our stay!
5.0分
其他
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Home away from home.
I didn’t utilize the food option included in our stay, I had a kitchen, and was visiting family so I didn’t need it, though it looked fine. There were lots of young families, kids galore, having fun and loving it. Not a problem, just happy kids waiting to splash, dash, and play. Yet the evening was quiet and restful.
5.0分
其他
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The suite was nice and comfortable for three.
The staff were very personable and professional. The front desk staff member, Zee, was especially helpful and sincere when upon checkout I let her know about the kitchen sink not draining properly and an issue with the dishwasher. She apologized for any inconvenience it may have caused and immediately credited my bill for the issue.
The property was super nice, clean friendly staff and very convenient to different things. Very nice neighborhood for kids. The room itself was clean, the rooms could use some painting and updating based on other suites I have stayed at with my family.
I loved our suite. The tub had a grab bar and the tub was not slick. The thing I did not like was neighbor that slammed Doors all night.
Juice machine ran watery and dripped. Food options were delicious and variety. Room was clean and quiet.
When I left my iPad in my room at check out I was contacted by Briana Graham in housekeeping. Briana went out of her way to make sure that it was retuned to me. Please acknowledge her efforts and thank her for me.
overall Im conflicted about my stay. breakfast was great, and also they do a dinner Monday/Tuesday/Wednesday, which was a great perk. but the housekeeping while even light was not great, we had to go down to the front desk multiple times for things that should have been replenished. staff in general were just not friendly. the room when first go in seems clean but if you look closer especially in the kitchen it’s definitely not as clean as it should be.
the mattress also dipped and sank, so was not the best.
i loved the location as it was so close for college drop off and was quiet.
pool was great. other than the broken ladder.
not sure i would stay again.
I would like to give a shout out to the desk clerk Daquan who was extremely helpful. the Social was also a pleasant surprise.
This is the best hotel suites in mayfield Cleveland ohio. Very clean, decent breakfast and friendly staff.
Highly Recommend
We stayed for the Morgan Wallen concert in Cleveland this past weekend. We were only about 25 min. away from venue. Clean, super friendly staff, great atmosphere and close to shopping and food. Super satisfied with our stay!
Home away from home.
I didn’t utilize the food option included in our stay, I had a kitchen, and was visiting family so I didn’t need it, though it looked fine. There were lots of young families, kids galore, having fun and loving it. Not a problem, just happy kids waiting to splash, dash, and play. Yet the evening was quiet and restful.
The suite was nice and comfortable for three.
The staff were very personable and professional. The front desk staff member, Zee, was especially helpful and sincere when upon checkout I let her know about the kitchen sink not draining properly and an issue with the dishwasher. She apologized for any inconvenience it may have caused and immediately credited my bill for the issue.