酒店回复: Dear Karl, Thank you for taking the time to leave my staff and I a review. We would like to apologize for not meeting your expectations this stay and hope you give us another chance in the future!
2.0分
其他
原文
翻译提供方：Google
厕所很脏，没有清洁人员，不得不搬到另一个较小的房间。
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酒店回复: Dear Nikolaus, Thank you for taking the time to leave my staff and I a review. We are sorry to hear your stay was less than enjoyable and hope you will give us another chance in the future!
5.0分
其他
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We were celebrating our 40th Anniversary and just taking some time in Western Ne where we got engaged. Lovely hotel. Enjoyed our stay and went on to the Black Hills.
Thank you we will come again.
Linda and John Urick
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酒店回复: Dear John, Thank you for taking the time to leave my staff and I a review. We are pleased to hear you enjoyed your stay and hope to see you again in the future!
4.0分
情侣出游
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Jetted tub didn't work so we had to switch rooms. Actually the 2nd room we got was way nicer than the first and didn't stink. Overall a decent pass through stop.
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酒店回复: Dear Benjamin, Thank you for taking the time to leave my staff and I a review. We hope you enjoyed your stay with us and look forward to seeing you again in the future!
3.0分
其他
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Tired hotel but adequate
We pulled back the curtain which clearly the cleaner never had and there was a mass of cobwebs in corners .. similar with shower curtain which hadnt been pulled away from the wall as a big load of black hair residing there .. room was comfortable but had random stuff in fridge and someones slider shoes left on floor. Moved chair a little and again no ones done that much as debris under there
Pillows are cushion size and difficult to get comfy with .. bed was okay
Breakfast was adequate but no juice or hot water available to make tea, had to have coffee which was not that good.
Hotel is tired and if youre looking for a favourable eco rating then stop using paper plates, cups and major aaaaargh .. plastic cutlery .. buy a dishwasher and use proper plates and cutlery .. then you get good eco rating
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酒店回复: Dear Graham, Thank you for taking the time to leave my staff and I a review. We are sorry to hear your stay was less than enjoyable and hope you give us another chance in the future!
2.0分
其他
Broken chair, not room service. No coffee in the room. Just run down and no attention to any detail.
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酒店回复: Dear Eric, Thank you for taking the time to leave my staff and I a review. We apologize for not meeting your expectations this stay and hope you give us another chance in the future!
4.0分
家庭亲子
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The room was very nice and clean and the bed comfortable. The breakfast eggs were cold but everything else was nice. Our toilet was running slow and backed up and we alerted staff who took care of it.
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酒店回复: Dear Gloria, Thank you for taking the time to leave my staff and I a review. We are happy to hear you enjoyed your stay with us and hope to see you again in the future!
1.0分
商务出差
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I can tell they didn’t change the sheets on one of the beds in our room and there is no elevator which is not ideal if you are traveling with luggage.Rude front desk staff Stay anywhere else but here we only did because everywhere else was sold out.I would have rather camped in my truck.
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酒店回复: Dear Daniel, Thank you for taking the time to leave my staff and I a review. We apologize for not meeting your expectations during your stay and hope you give us another chance in the future!
5.0分
其他
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Clean and Spacious
No complaints, everyting was good. Loved the courtyard in the middle, the pool and hot tub were nice. The only issue we had was the key card did not always work trying to get in the building from the back door.
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酒店回复: Dear John, Thank you for taking the time to leave my staff and I a review. We are happy to hear you enjoyed your stay with us and look forward to seeing you again!
3.0分
家庭亲子
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The property is fine, just a little dated. There are outside doors and interior doors on the first floor, so good access in emergencies. The staff was very nice, and the hot breakfast was way more than expected, both which were great. The heavy doors slam hard when they are just let go, so a little noisy when folks are coming and going.
A decent property that needs upgrades with decor, quieter doors, and especially water pressure in the shower. We happen to hit a local festival, which limited our options, which is what led us to this property.
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酒店回复: Dear Brian, Thank you for taking the time to leave my staff and I a review. We hope you enjoyed your stay and look forward to seeing you again in the future!
酒店的外门锁不上——坏了，所以任何人都可以从后门进来！！！
早餐非常简陋。咖啡淡得可以透过咖啡阅读《查德隆时报》。这是我们在美国喝过的最难喝的咖啡。早餐时空调坏了。楼上的木地板每次有人上楼都会嘎吱作响。房间里的咖啡机也坏了。就我们支付的价格而言，它完全是高估了，而且完全不合理。这是我们此行唯一一家不会再次预订的酒店。
厕所很脏，没有清洁人员，不得不搬到另一个较小的房间。
We were celebrating our 40th Anniversary and just taking some time in Western Ne where we got engaged. Lovely hotel. Enjoyed our stay and went on to the Black Hills.
Thank you we will come again.
Linda and John Urick
Jetted tub didn't work so we had to switch rooms. Actually the 2nd room we got was way nicer than the first and didn't stink. Overall a decent pass through stop.
Tired hotel but adequate
We pulled back the curtain which clearly the cleaner never had and there was a mass of cobwebs in corners .. similar with shower curtain which hadnt been pulled away from the wall as a big load of black hair residing there .. room was comfortable but had random stuff in fridge and someones slider shoes left on floor. Moved chair a little and again no ones done that much as debris under there
Pillows are cushion size and difficult to get comfy with .. bed was okay
Breakfast was adequate but no juice or hot water available to make tea, had to have coffee which was not that good.
Hotel is tired and if youre looking for a favourable eco rating then stop using paper plates, cups and major aaaaargh .. plastic cutlery .. buy a dishwasher and use proper plates and cutlery .. then you get good eco rating
Broken chair, not room service. No coffee in the room. Just run down and no attention to any detail.
The room was very nice and clean and the bed comfortable. The breakfast eggs were cold but everything else was nice. Our toilet was running slow and backed up and we alerted staff who took care of it.
I can tell they didn’t change the sheets on one of the beds in our room and there is no elevator which is not ideal if you are traveling with luggage.Rude front desk staff Stay anywhere else but here we only did because everywhere else was sold out.I would have rather camped in my truck.
Clean and Spacious
No complaints, everyting was good. Loved the courtyard in the middle, the pool and hot tub were nice. The only issue we had was the key card did not always work trying to get in the building from the back door.
The property is fine, just a little dated. There are outside doors and interior doors on the first floor, so good access in emergencies. The staff was very nice, and the hot breakfast was way more than expected, both which were great. The heavy doors slam hard when they are just let go, so a little noisy when folks are coming and going.
A decent property that needs upgrades with decor, quieter doors, and especially water pressure in the shower. We happen to hit a local festival, which limited our options, which is what led us to this property.