This was a decent hotel stay. The staff were friendly. There was nothing special about the suite that we stayed in.
4.0分
其他
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Great Stay with a Maintenance Issue
We were given an upgraded suite, we stayed for a week.
The only issue was a plugged condensate line in the air conditioner. The air conditioner leaked on the carpet. Their answer was a small fan to dry the carpet as it leaked. To my knowledge, they never fixed the issue.
We did not consider the maintence issue a show stopper, since the motel was full and we enjoyed the suite.
4.0分
家庭亲子
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Stayed at the Fairfield Marriott San Antonio Boerne with my mom and brothers after traveling for two weeks up north. The clerk who checked me into our room upon arrival on September 25 after 9pm wasn’t very pleasant however, all other staff members were very friendly and greeted us each time we came and left, they went above and beyond. We saw the same clerk who previously checked us in (I did not her her name) on the second night of our stay at the front desk and she didn’t seem very happy to be there but the young man who was behind the desk with her was great!
Our stay was comfortable and the parking lot felt safe as it was very well lit up.
5.0分
其他
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The property is undergoing renovations. The room was large, well appointed, and exceded expectations. D was on duty and she was a delight. Very personable, professioal, and hospitable. Very comfortable accomodations located in a great neighborhood.
5.0分
其他
Friendly staff, choice selection of breakfast and comfortable stay.
5.0分
其他
Check in was pleasant and easy. The room was immaculate and smelled great. We got great rest and loved pool and hot tub. Would really liked to stay again!
3.0分
情侣出游
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I was not impressed with the quality of this hotel. The first room we were given had mildew spots on the wall and across the ceiling, and the bathroom floor was sticky. It was also a handicap room so it didn’t have a bathtub/shower combo but rather a roll-in shower. They tried to tell us the room
Would be bigger, but it just looked gross and I couldn’t see how it was any bigger. The second room was cleaner but it all seems old and like it needs to be dehumidified and updated. The bedding was clean, but the bed was not
Comfortable. I chose a Marriott brand thinking it would ensure a level of quality that didn’t bear out. The staff was really nice. The breakfast hostess was especially delightful—she was a shining light in the place.
5.0分
其他
Room was clean, comfy and bigger than I expected.
5.0分
家庭亲子
Great staff that was extra friendly. Room temperature was perfect and property plus the pool was clean
5.0分
家庭亲子
Hotel well kept and clean; Hotel people were nice, especially the lady who took care breadfast.
This was a decent hotel stay. The staff were friendly. There was nothing special about the suite that we stayed in.
Great Stay with a Maintenance Issue
We were given an upgraded suite, we stayed for a week.
The only issue was a plugged condensate line in the air conditioner. The air conditioner leaked on the carpet. Their answer was a small fan to dry the carpet as it leaked. To my knowledge, they never fixed the issue.
We did not consider the maintence issue a show stopper, since the motel was full and we enjoyed the suite.
Stayed at the Fairfield Marriott San Antonio Boerne with my mom and brothers after traveling for two weeks up north. The clerk who checked me into our room upon arrival on September 25 after 9pm wasn’t very pleasant however, all other staff members were very friendly and greeted us each time we came and left, they went above and beyond. We saw the same clerk who previously checked us in (I did not her her name) on the second night of our stay at the front desk and she didn’t seem very happy to be there but the young man who was behind the desk with her was great!
Our stay was comfortable and the parking lot felt safe as it was very well lit up.
The property is undergoing renovations. The room was large, well appointed, and exceded expectations. D was on duty and she was a delight. Very personable, professioal, and hospitable. Very comfortable accomodations located in a great neighborhood.
Friendly staff, choice selection of breakfast and comfortable stay.
Check in was pleasant and easy. The room was immaculate and smelled great. We got great rest and loved pool and hot tub. Would really liked to stay again!
I was not impressed with the quality of this hotel. The first room we were given had mildew spots on the wall and across the ceiling, and the bathroom floor was sticky. It was also a handicap room so it didn’t have a bathtub/shower combo but rather a roll-in shower. They tried to tell us the room
Would be bigger, but it just looked gross and I couldn’t see how it was any bigger. The second room was cleaner but it all seems old and like it needs to be dehumidified and updated. The bedding was clean, but the bed was not
Comfortable. I chose a Marriott brand thinking it would ensure a level of quality that didn’t bear out. The staff was really nice. The breakfast hostess was especially delightful—she was a shining light in the place.
Room was clean, comfy and bigger than I expected.
Great staff that was extra friendly. Room temperature was perfect and property plus the pool was clean
Hotel well kept and clean; Hotel people were nice, especially the lady who took care breadfast.