酒店回复: Steve, Thank you for choosing the Holiday Inn in Waco. We are pleased you enjoyed your stay, and we hope to see you back soon. Until then, we wish you safe travels.
5.0分
其他
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Nice, quiet, safe, and convenient area. Breakfast is extra but the room had a fridge, microwave and coffeemaker. Staff were very friendly. Will stay here again.
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酒店回复: Thank you for choosing the Holiday Inn in Waco. We are pleased you enjoyed your stay, and we hope to see you back soon. Until then, we wish you safe travels.
2.0分
情侣出游
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The cleanliness was not great. The shower was dirty and stained which made it uncomfortable to use. So I had to go down the street to buy flip flops to use in the shower. Also, they offer jetted hot tub. I turned it on after filling with water a dark brown puff of film (what I assume is from bodies) came out. Immediately determined I will not use that. I feel that if you offer a jetted hot tub it needs to be sterilized and jets cleaned after each room stay
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酒店回复: I am sorry that you had a bad experience in my hotel. The stain at the bottom of the shower is a stain. It is not dirty. Those showers have been cleaned over five hundred times. They are not dirty.
4.0分
其他
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The receptionist was courteous and helpful.
The room was clean and the mattress comfortable.
Unfortunately, the heater was not fonctionning properly, the room was too cold and the bathtowels had a bad smell.
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酒店回复: Thank you for choosing the Holiday Inn in Waco. We are pleased you enjoyed your stay, and we hope to see you back soon. Until then, we wish you safe travels.
4.0分
商务出差
Overall 4 stars.
Room was a little small but the hotel was in a great area, surrounded by many places to eat.
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酒店回复: Thank you for choosing the Holiday Inn in Waco. We are pleased you enjoyed your stay, and we hope to see you back soon. Until then, we wish you safe travels.
2.0分
情侣出游
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Was checked into a room that was 81 degrees upon entering. Was told that it should have not been on inventory due to the a/c being bad, and not reported to front desk. Had to move into a handicap room that the shower drains into the floor next to toilet, due to this being a handicap room. Would have had a better stay at the local Motel 6.
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酒店回复: Thank you for taking the time to report the issues you experienced. I will be looking into this personally.
4.0分
其他
Rooms were great! The pool was not open for repairs which can happen anywhere. It did surprise us that they wanted $17/each for breakfast at their buffet.
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酒店回复: Robert, I am glad you enjoyed your stay. Unfortunately the content and price of the breakfast is controlled by the Holiday Inn brand. We wish you safe travels.
5.0分
其他
everything was just great only thing we have to pay for breakfast now, the breakfast was used to be free
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酒店回复: Wilfred, Thank you for choosing the Holiday Inn in Waco. Holiday Inn hotels have always had a full restaurant and no meal has ever been complimentary. We are pleased you enjoyed your stay, and we hope to see you back soon. Until then, we wish you safe travels.
1.0分
家庭亲子
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I book this because it said breakfast so I thought it mean it was included but no you have to pay for breakfast. The curtains in shower did not help with water spilling out. And there was a loud noise the fridge was making
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酒店回复: Kattie, I am sorry you didn't understand about the breakfast. We wish you safe travels.
不愧是假日酒店旗下的，韦科西北假日酒店及套房提供的早餐非常干净整洁。
简直太棒了
Nice, quiet, safe, and convenient area. Breakfast is extra but the room had a fridge, microwave and coffeemaker. Staff were very friendly. Will stay here again.
The cleanliness was not great. The shower was dirty and stained which made it uncomfortable to use. So I had to go down the street to buy flip flops to use in the shower. Also, they offer jetted hot tub. I turned it on after filling with water a dark brown puff of film (what I assume is from bodies) came out. Immediately determined I will not use that. I feel that if you offer a jetted hot tub it needs to be sterilized and jets cleaned after each room stay
The receptionist was courteous and helpful.
The room was clean and the mattress comfortable.
Unfortunately, the heater was not fonctionning properly, the room was too cold and the bathtowels had a bad smell.
Overall 4 stars.
Room was a little small but the hotel was in a great area, surrounded by many places to eat.
Was checked into a room that was 81 degrees upon entering. Was told that it should have not been on inventory due to the a/c being bad, and not reported to front desk. Had to move into a handicap room that the shower drains into the floor next to toilet, due to this being a handicap room. Would have had a better stay at the local Motel 6.
Rooms were great! The pool was not open for repairs which can happen anywhere. It did surprise us that they wanted $17/each for breakfast at their buffet.
everything was just great only thing we have to pay for breakfast now, the breakfast was used to be free
I book this because it said breakfast so I thought it mean it was included but no you have to pay for breakfast. The curtains in shower did not help with water spilling out. And there was a loud noise the fridge was making