酒店回复: Thank you for taking the time to review our hotel, we will use your feedback as a learning tool to improve our level of customer service. We look forward to seeing you again on your next visit to Summerville.
1.0分
其他
Bathroom was dirty, mold. Tub was very slippery we asked for a bath mat but never got one. Refrigerator hummed. My bedsheet had a blood spot on it.
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酒店回复: Thank you for your review of our hotel, I have shared your comments with my entire staff to ensure we handle situations like this differently in the future. We look forward to providing you with exceptional service on your next visit to Summerville.
5.0分
情侣出游
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The front desk person was very friendly and efficient. Room was very clean looked like it had been updated recently. The breakfast area was clean and well- stocked. The only complaints are that there was no hot food except for a waffle maker and no flavored coffee creamer. Overall a very positive experience. Would stay again.
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酒店回复: Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.
4.0分
其他
Nellie & Karen both need a raise! EXCELLENT EMPLOYEES!! Comfortable bed. Hotel is a little older but clean.
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酒店回复: Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.
3.0分
其他
Very noisy, next to major road ways. Uncomfortable pillows. Very limited breakfast selection… only waffles and cereal.
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酒店回复: Thank you for taking the time to review our hotel, we will use your feedback as a learning tool to improve our level of customer service. We look forward to seeing you again on your next visit to Summerville.
5.0分
情侣出游
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The front desk team was very polite and even suggested a couple of places to visit while we were on our vacation. We only stayed for one night but it was very pleasant.
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酒店回复: Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.
5.0分
其他
Room was very clean ! House keeping
lady opened our door for us as our hands were full! So very kind and thoughtful!
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酒店回复: Thank You for reviewing our hotel, we are glad to hear from all of our guests. We look forward to providing you with exceptional service on your next visit to Summerville.
5.0分
其他
Excellent stay
Very enjoyable stay. Staff is cordial, friendly abd accommodating. Clean room and good location. Highly recommend it.
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酒店回复: Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4.0分
家庭亲子
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The place was very clean and staff was friendly. Robert Pineda who greets you with a smile at the front desk was an exceptional host. Anything my husband and I asked about the hotel or area was answered with a warm kind smile. In today’s world you can’t always find that.
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酒店回复: Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
各方面都不错，对于自驾的人是不错的选择。
不
Bathroom was dirty, mold. Tub was very slippery we asked for a bath mat but never got one. Refrigerator hummed. My bedsheet had a blood spot on it.
The front desk person was very friendly and efficient. Room was very clean looked like it had been updated recently. The breakfast area was clean and well- stocked. The only complaints are that there was no hot food except for a waffle maker and no flavored coffee creamer. Overall a very positive experience. Would stay again.
Nellie & Karen both need a raise! EXCELLENT EMPLOYEES!! Comfortable bed. Hotel is a little older but clean.
Very noisy, next to major road ways. Uncomfortable pillows. Very limited breakfast selection… only waffles and cereal.
The front desk team was very polite and even suggested a couple of places to visit while we were on our vacation. We only stayed for one night but it was very pleasant.
Room was very clean ! House keeping
lady opened our door for us as our hands were full! So very kind and thoughtful!
Excellent stay
Very enjoyable stay. Staff is cordial, friendly abd accommodating. Clean room and good location. Highly recommend it.
The place was very clean and staff was friendly. Robert Pineda who greets you with a smile at the front desk was an exceptional host. Anything my husband and I asked about the hotel or area was answered with a warm kind smile. In today’s world you can’t always find that.