酒店回复: Dear John,I want to start by saying thank you for choosing the Holiday Inn Express Salado-Belton for your stay. I would like to add thank you for taking the time to provide feedback on your stay.We want to apologize that there was not a TV in your room. We aren't too sure what happened, but we are actively looking into this, as no TV's have been reported missing to our front desk, housekeeping, management, or maintenance teams.Thirdly, we apologize that the room was not clean. We have taken your feedback to our housekeeping staff and are using it to improve.Again, thank you for choosing holiday Inn Express Salado-Belton and we sincerely hope you will give us a chance the next time you are staying in the area to prove that your stay was an exception.Thank you,BW
1.0分
其他
原文
翻译提供方：Google
为我们保留了错误的房间
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酒店回复: Dear Valued Guest Patricia,Thank you for staying at the Holiday Inn Express Salado-Belton. We want to sincerely apologize for the inconvenience this caused you. We always strive to accommodate our guests with each and every need especially when it comes to the correct room types. We hope the next time you stay with us we can make it right!
4.0分
家庭亲子
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Staff was welcoming. Breakfast was yummy. Room was clean. I was surprised there was no “real” tv. Only streaming options. I suppose for the cost, maybe that was to be expected.
4.0分
其他
Good overnight stop
Good highway adjacent hotel. Slightly dated - but for one overnight it is consistent with what you can expect of the brand .
4.0分
情侣出游
The tv was broken but everything else was ok. There was a lack of enough outlets, but they are remodeling.
5.0分
其他
We will be back
We love Salado and stay at this hotel each time we visit. It is everything we look for in a hotel.
5.0分
其他
The room was spacious and clean.
The hotel was quiet. The room was close to the morning breakbast lounge, which is convenient.
性价比低
就这个价格来说，我本来以为设施会更新一些。从外部装饰上的污渍，到房间空调，再到床垫，一切都需要更新。与我们住过的其他智选假日酒店相比，这家酒店的服务水准完全不在一个水平。房间里有一股霉味（可能是因为空调老旧）。考虑到这个价格，我不会再选择住在这里了。
酒店老旧了。有些地方需要清洁。床垫又旧又破，睡起来很不舒服。马桶离地面太低，起身很困难。
工作人员粗鲁
没有电视。房间很脏
为我们保留了错误的房间
Staff was welcoming. Breakfast was yummy. Room was clean. I was surprised there was no “real” tv. Only streaming options. I suppose for the cost, maybe that was to be expected.
Good overnight stop
Good highway adjacent hotel. Slightly dated - but for one overnight it is consistent with what you can expect of the brand .
The tv was broken but everything else was ok. There was a lack of enough outlets, but they are remodeling.
We will be back
We love Salado and stay at this hotel each time we visit. It is everything we look for in a hotel.
The room was spacious and clean.
The hotel was quiet. The room was close to the morning breakbast lounge, which is convenient.