酒店回复: We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,
2.0分
家庭亲子
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The property was in ok condition, carpet hasn’t been clean and years!! I asked the Housekeeper that was cleaning on the 3rd fl, not to go in my room they did not LISTEN! They ran out of wash clothes and tiles until the next day thank GOD we had extra! Front desk staff was very RUDE!! Every morning when went downstairs to eat breakfast a group of older women would be at the front desk gossiping in front of guest which was very inappropriate! It was a young gentleman that worked the 3-11 shift (Front Desk) that was really nice! But sorry I’ll never stay here again
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酒店回复: Thank you for your feedback regarding your recent stay at the Hampton Inn Southlake. We value your comments as they help us improve our guest experience
3.0分
其他
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The shower head is really the only major issue I have. The water was all over the floor. Also the rooms could use an upgrade but it was very clean and the staff was really nice
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酒店回复: Thank you for your feedback regarding your recent stay at the Hampton Inn Southlake. We value your comments as they help us improve our guest experience
5.0分
其他
Beautiful room, well lit,maintained property.Lakiyah at the front desk was friendly and Professional, overall great stay!
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酒店回复: Thank you for your feedback regarding your recent stay at the Hampton Inn Southlake. We value your comments as they help us improve our guest experience
5.0分
其他
Love it
Very clean and safe. This will be my go to hotel when I need a room in the area.
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酒店回复: Thank you for your feedback regarding your recent stay at the Hampton Inn Southlake. We value your comments as they help us improve our guest experience
5.0分
其他
Super weekend
We had an amazing stay. Our adventures of seeing how much the area has changed in the past 50 years. We will stay here again.
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酒店回复: Thank you for sharing your feedback about your stay at the Hampton Inn Southlake. We truly appreciate hearing from our guests and use your input to continue enhancing our service
棒棒棒棒棒
不好
前门无法正常打开
电梯每次使用时都会发出奇怪的声音
淋浴不能正常工作
早餐晚了半小时
我们不会再住那里了
我们每年都会经过那里
整个地方都需要升级
房间里有一股漂白剂的味道，浓得我眼泪都流出来了。浴室的天花板上全是漂白剂。电梯似乎年久失修，运行不稳定。
房间太糟糕了，没有肥皂供客人洗澡，凌晨三点之前就被房间地板下像直升机一样震动的声音吵醒了。
有点旧，不太干净，但工作人员和位置都很好
The property was in ok condition, carpet hasn’t been clean and years!! I asked the Housekeeper that was cleaning on the 3rd fl, not to go in my room they did not LISTEN! They ran out of wash clothes and tiles until the next day thank GOD we had extra! Front desk staff was very RUDE!! Every morning when went downstairs to eat breakfast a group of older women would be at the front desk gossiping in front of guest which was very inappropriate! It was a young gentleman that worked the 3-11 shift (Front Desk) that was really nice! But sorry I’ll never stay here again
The shower head is really the only major issue I have. The water was all over the floor. Also the rooms could use an upgrade but it was very clean and the staff was really nice
Beautiful room, well lit,maintained property.Lakiyah at the front desk was friendly and Professional, overall great stay!
Love it
Very clean and safe. This will be my go to hotel when I need a room in the area.
Super weekend
We had an amazing stay. Our adventures of seeing how much the area has changed in the past 50 years. We will stay here again.