The room is smelling so bad, I sleep for one night. I have to switch to different rooms but only a little better. The staff & service good especially breakfast have a lot of foods and has changed for next day
展开
酒店回复: Dear Xuan,Thank you for taking the time to share your experience with us. We are truly sorry to hear that you encountered an issue with the room odor during your stay. Please know that we take such feedback seriously, and our housekeeping and maintenance teams will review this matter closely to ensure it is addressed.We are glad, however, that you found our staff to be helpful and enjoyed the breakfast variety and service. It’s always encouraging to hear that our team and offerings made a positive impression.We appreciate your feedback and the opportunity to improve, and we hope to provide you with a more comfortable stay in the future.Best regards,Dave PatelHoliday Inn Express Deerfield/Lincolnshire
5.0分
其他
展开
Fantastic stay, but bring matress pad
Our stay was amazing. We really enjoyed the pool hours, it was open 6am until midnight. Room was clean and spacious. Staff was friendly and gave us all the extra blankets and towels we needed. The air conditioning was only in the bedroom of our suite, so it got quite warm in the living area while the kids slept. Also, the mattress was one of the thinnest I've seen on a pull-out bed. But overall a fantastic stay, just bring a mattress pad if you need the pull-out!
展开
酒店回复: Dear Stephanie,Thank you so much for sharing your kind words and detailed feedback! We’re delighted to hear that you had a fantastic stay and enjoyed our friendly staff, spacious rooms, and extended pool hours. It’s great to know that our team was able to provide everything you needed for a comfortable visit.We appreciate your note about the pull-out bed mattress — that’s valuable feedback we’ll share with our management team as we continue working to enhance guest comfort.We look forward to welcoming you and your family back again soon for another great stay!Best regards,Dave PatelHoliday Inn Express & Suites Deerfield / Lincolnshire
5.0分
情侣出游
展开
We liked the larger size refrigerator, and having a microwave in our room. There is also access behind the parking lot to a nice walking path. Good water pressure in the shower.
展开
酒店回复: Dear SharonThank you so much for your wonderful 10/10 review! We’re thrilled to hear you had a great experience with us and truly appreciate you taking the time to share it.We always love to accommodate our guests!Our team works hard to ensure every guest enjoys a comfortable and welcoming stay, and it’s always rewarding to know we met your expectations. We look forward to welcoming you back again soon!Best regards,Dave PatelHoliday Inn Express & Suites Deerfield / Lincolnshire
3.0分
家庭亲子
展开
While not the newest building, it is in good repair and was clean. The breakfast was typical for a modern chain and quite acceptable. However, there's no night-light in the bathroom (which is a typical but minor fault) and the bed was too hard for this aging side-sleeper. Younger people could probably rate this place a 4 or 5.
展开
酒店回复: Dear Karl,Thank you for taking the time to share your feedback with us. We truly appreciate your honesty and the opportunity to learn from your experience. While I’m glad to hear there were some positive aspects of your stay, I’m sorry that we fell short of your expectations in certain areas.Please know that your comments have been shared with our team so we can work on improving the guest experience. We’re committed to making sure your next visit is much more enjoyable and comfortable.Best regards,Dave PatelHoliday Inn Express & Suites Deerfield / Lincolnshire
住宿环境很不错
酒店入口有点难找，因为它在Lake-Cook Road旁边，但位置非常方便。靠近多条高速公路，去市中心、西部或北部都很方便。
房间挺大，卫生舒适，早餐不错，只是设施稍微酒店
非常好
不推荐
酒店设施非常陈旧，包括灯开关和老旧的电源插头。床边也没有地方给手机充电。空调要么太冷，要么太潮湿。浴缸/淋浴间非常小，离地面很近。床上没有毯子，只有一条几乎没什么重量的羽绒被。没有使用游泳池，因为水看起来很浑浊。酒店一楼有股氯气味。
工作人员需要更加友好。
The room is smelling so bad, I sleep for one night. I have to switch to different rooms but only a little better. The staff & service good especially breakfast have a lot of foods and has changed for next day
Fantastic stay, but bring matress pad
Our stay was amazing. We really enjoyed the pool hours, it was open 6am until midnight. Room was clean and spacious. Staff was friendly and gave us all the extra blankets and towels we needed. The air conditioning was only in the bedroom of our suite, so it got quite warm in the living area while the kids slept. Also, the mattress was one of the thinnest I've seen on a pull-out bed. But overall a fantastic stay, just bring a mattress pad if you need the pull-out!
We liked the larger size refrigerator, and having a microwave in our room. There is also access behind the parking lot to a nice walking path. Good water pressure in the shower.
While not the newest building, it is in good repair and was clean. The breakfast was typical for a modern chain and quite acceptable. However, there's no night-light in the bathroom (which is a typical but minor fault) and the bed was too hard for this aging side-sleeper. Younger people could probably rate this place a 4 or 5.