We arrived at 2:45 for 3 o’clock check in and our room was not ready yet so we waited for 15 minutes and it was ready at 3 PM. The one downfall of this place is a large courtyard with grills and fire pits that sits right outside of a lot of of the rooms. There was a large group who was sitting outside until 4 AM laughing and carrying on. There’s also a basketball net out there and somebody was shooting layups at 7 AM and all you could hear was the ball bouncing. Staff was very nice. Breakfast was average parking was easy.
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酒店回复: Thank you for taking the time to share your experience about your recent stay at our hotel. We apologize for the noise of the courtyard during your stay. We have strict hours of courtyard operation and will remind our staff of these policies. We sincerely appreciate your feedback and are delighted to hear you enjoyed your stay otherwise! We hope to welcome you home again soon!
5.0分
其他
Stay was great. Only negatives were the pillows are like egg shells and A/C unit is loud going on and off.
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酒店回复: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are delighted to hear you enjoyed your stay! We hope to welcome you home again soon!
4.0分
家庭亲子
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Wonderful staff and service. Pool and hot tub were not working which was disappointing to our son and general maintenance could be improved (closet doors off track and unusable, no dishwasher pods for dishwasher, etc) but overall convenient and good stay.
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酒店回复: Thank you for staying with us! We are sorry for the inconveniences during your stay with us. We appreciate your feedback and opinion on areas of improvement. We look forward to seeing you again soon!
3.0分
其他
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Place could use a deep clean behind furniture. Carpets need to be cleaned or replaced. Furniture needs to be cleaned or replaced. Bugs in the ceiling light fixture. Mattresses need replacing can feel springs popping.
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酒店回复: Thank you for staying with us! We are sorry for the inconveniences during your stay with us. We appreciate your feedback and opinion on areas of improvement. We look forward to seeing you again soon!
5.0分
商务出差
Very Nice Place
Very friendly desk clerk. Clean rooms. Clean overall. Hot tub and pool area were good.
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酒店回复: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are delighted to hear you enjoyed your stay! We hope to welcome you home again soon!
5.0分
其他
Great customer service
Angela was extremely accommodating to us and the guests who were in town for our son’s wedding.
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酒店回复: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are delighted to hear you enjoyed your stay! We hope to welcome you home again soon!
2.0分
商务出差
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Staff was great. Hotel is clean but needs updated and lots of work. Shower was meh. Pool and hot tub was down the 5 days we were there. Need to sell beer and wine in the shop but overpriced items, go next door to get better deals and a bar. Worst "hot breakfast" I've ever had. Food was terrible everyday, cold and tasted funny, fruit was way over ripe, and missing a lot of items.
5.0分
其他
Room was clean everything worked bed was very comfy
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酒店回复: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are delighted to hear you enjoyed your stay! We hope to welcome you home again soon!
1.0分
家庭亲子
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The rooms are outdated. We stayed for two nights. The first night the heater didnt work. Following night it was making loud banging sounds. Unfortunately, wouldn't recommend to stay. So, disappointing.
我真的很喜欢这家酒店，一切都安静舒适
We arrived at 2:45 for 3 o’clock check in and our room was not ready yet so we waited for 15 minutes and it was ready at 3 PM. The one downfall of this place is a large courtyard with grills and fire pits that sits right outside of a lot of of the rooms. There was a large group who was sitting outside until 4 AM laughing and carrying on. There’s also a basketball net out there and somebody was shooting layups at 7 AM and all you could hear was the ball bouncing. Staff was very nice. Breakfast was average parking was easy.
Stay was great. Only negatives were the pillows are like egg shells and A/C unit is loud going on and off.
Wonderful staff and service. Pool and hot tub were not working which was disappointing to our son and general maintenance could be improved (closet doors off track and unusable, no dishwasher pods for dishwasher, etc) but overall convenient and good stay.
Place could use a deep clean behind furniture. Carpets need to be cleaned or replaced. Furniture needs to be cleaned or replaced. Bugs in the ceiling light fixture. Mattresses need replacing can feel springs popping.
Very Nice Place
Very friendly desk clerk. Clean rooms. Clean overall. Hot tub and pool area were good.
Great customer service
Angela was extremely accommodating to us and the guests who were in town for our son’s wedding.
Staff was great. Hotel is clean but needs updated and lots of work. Shower was meh. Pool and hot tub was down the 5 days we were there. Need to sell beer and wine in the shop but overpriced items, go next door to get better deals and a bar. Worst "hot breakfast" I've ever had. Food was terrible everyday, cold and tasted funny, fruit was way over ripe, and missing a lot of items.
Room was clean everything worked bed was very comfy
The rooms are outdated. We stayed for two nights. The first night the heater didnt work. Following night it was making loud banging sounds. Unfortunately, wouldn't recommend to stay. So, disappointing.