People running above us at night and than start at 6 am.people partying after quiet time. Told from desk every morning. Stayed in a sweet and still didn’t not adjust rates or discounts. Very disappointed
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酒店回复: Hello Heather,Thank you for sharing your feedback. We understand that disruptions can impact your experience and we appreciate you bringing this to our attention during your stay. Your concerns regarding noise and communication with our front desk are important to us. We will ensure your comments are shared with the appropriate team to review the situation further. We hope you will consider staying with us again in the future for a more enjoyable experience.
5.0分
其他
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Great Stay
We always at this hotel when visiting family in Prince Frederick. It’s comfortable, there are shops and restaurants nearby, the people are very friendly and the breakfast is great!
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酒店回复: Hello Katherine, Thank you for sharing your positive experience! We are delighted to hear that you enjoy the comfort of our hotel and the convenient location near shops and restaurants. It's great to know that our friendly staff and breakfast options have made your stays more enjoyable. We look forward to welcoming you back on your next visit to Prince Frederick, where you can continue to create wonderful memories with your family.
5.0分
商务出差
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Very nice
Visited this hotel for an event in the area. They were very welcoming and nice! The hotel was very clean. I just wish the breakfast was open longer.
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酒店回复: Hello Kevin, Thank you for your positive feedback regarding the welcoming atmosphere and cleanliness of our hotel. We're glad you enjoyed your stay during the event. Your suggestion about extending breakfast hours is appreciated and will be shared with our management team for consideration in the future. We hope to have the opportunity to welcome you back on your next visit.
2.0分
其他
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Not my fav place
Bed comfort wasn’t great, The noise levels are really loud at this location… I’ve stayed here a couple times and always get waken up in the early hours of the night. I also took a dip in the pool and found they don’t have good upkeep with cleaning - there was hair and algae at the bottom of the pool I could feel from the bottom of my feet. I will not be coming back to this location.
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酒店回复: Hello Brandi,Thank you for sharing your feedback regarding your recent stay. We value your input on the bed comfort, noise levels, and pool maintenance, as we strive to provide a satisfactory experience for all our guests. Your concerns have been noted, and we encourage you to reach out to management directly to discuss your experience further. We appreciate you taking the time to help us improve.
5.0分
其他
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Front desk staff was very friendly. Room was very clean. Bed was comfortable. I will return. I recommend booking this hotel. Its very close to a plethora of fast food, restaurants, and shops
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酒店回复: Hello Robin,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay, found the room clean, and appreciated our friendly front desk staff. It's great to know that the convenient location and comfortable accommodations contributed to your experience. We look forward to welcoming you back for another enjoyable visit in the future!
4.0分
情侣出游
Hotel was great, bed was comfy, breakfast was great, but some amenities in the bathroom were a bit crooked and poorly designed.
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酒店回复: Hello Jack,Thank you for your feedback on your recent stay. We're delighted to hear that you enjoyed the comfy bed and great breakfast. We appreciate your observations regarding the bathroom amenities, as they help us understand our guests' experiences better. Your comments will be shared with our team for future considerations. We hope to welcome you back again to enjoy another stay with us.
3.0分
其他
Poorly maintained.
Rooms were clean but in need of much delayed maintenance.
Many repairs poorly done makes property look shoddy
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酒店回复: Hello Dale,Thank you for your feedback regarding the maintenance of our property. We appreciate your comments about the cleanliness of the rooms, and we'll make sure to share your insights with our management team for review. Your observations are valuable as they help us strive for improvements and enhance the overall guest experience in the future. Thank you for bringing this to our attention.
5.0分
其他
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Staff was amazing, polite, courteous, and very helpful.
Pool area could've been a little cleaner, and the outdoor area was in need of groundskeeping, grass was extremely high all around the building under the benches you couldn't even sit.
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酒店回复: Hello Frank,Thank you for your feedback regarding your recent stay. We're glad to hear that our staff left a positive impression on you with their courteousness and helpfulness. Your comments about the pool area and outdoor groundskeeping will be shared with our maintenance team to ensure we improve our outdoor spaces for future guests. We appreciate your insights and hope to welcome you back soon for a more enjoyable experience in all aspects.
4.0分
家庭亲子
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It was a great stay because of the staff, but the bathroom didn’t have a working ventilation fan.
We didn’t feel the need to complain since we spent our stay doing tourist stuff.
Thank you.
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酒店回复: Hello Abdullah, Thank you for your feedback and for highlighting our staff's efforts! We're glad to hear you enjoyed your stay despite the issue with the bathroom ventilation. Your experience will be shared with our management team to ensure we continue to provide a comfortable environment for all our guests. We hope you had a wonderful time exploring the area and look forward to welcoming you back in the future.
4.0分
其他
Super nice staff!!
Clean, great breakfast, super helpful staff. Best hotel offering in Prince Frederick!
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酒店回复: Dear Guest,Thank you for your kind words! We’re pumped to hear that you enjoyed our clean facilities, breakfast, and the helpfulness of our staff. Your feedback is greatly appreciated and helps us maintain our high standards. We hope to welcome you back in the future for another pleasant stay!
People running above us at night and than start at 6 am.people partying after quiet time. Told from desk every morning. Stayed in a sweet and still didn’t not adjust rates or discounts. Very disappointed
Great Stay
We always at this hotel when visiting family in Prince Frederick. It’s comfortable, there are shops and restaurants nearby, the people are very friendly and the breakfast is great!
Very nice
Visited this hotel for an event in the area. They were very welcoming and nice! The hotel was very clean. I just wish the breakfast was open longer.
Not my fav place
Bed comfort wasn’t great, The noise levels are really loud at this location… I’ve stayed here a couple times and always get waken up in the early hours of the night. I also took a dip in the pool and found they don’t have good upkeep with cleaning - there was hair and algae at the bottom of the pool I could feel from the bottom of my feet. I will not be coming back to this location.
Front desk staff was very friendly. Room was very clean. Bed was comfortable. I will return. I recommend booking this hotel. Its very close to a plethora of fast food, restaurants, and shops
Hotel was great, bed was comfy, breakfast was great, but some amenities in the bathroom were a bit crooked and poorly designed.
Poorly maintained.
Rooms were clean but in need of much delayed maintenance.
Many repairs poorly done makes property look shoddy
Staff was amazing, polite, courteous, and very helpful.
Pool area could've been a little cleaner, and the outdoor area was in need of groundskeeping, grass was extremely high all around the building under the benches you couldn't even sit.
It was a great stay because of the staff, but the bathroom didn’t have a working ventilation fan.
We didn’t feel the need to complain since we spent our stay doing tourist stuff.
Thank you.
Super nice staff!!
Clean, great breakfast, super helpful staff. Best hotel offering in Prince Frederick!