酒店回复: Thank you for your review! We value your feedback and have shared it with the kitchen and the supervisor.
3.0分
其他
Bed was very hard, it smelled bad and we were right next to the ice maker and elevator which was horrible
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酒店回复: We are so sorry that you did not enjoy your stay with us. We hope that you give us another opportunity to serve you if you are in the area again.
4.0分
商务出差
Quick easy and friendly check in. Clean room. Great stay for a business trip. Plenty of restaurants and easily accessible.
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酒店回复: Thank you so much for sharing your experience with us! We look forward to seeing you in the future!
2.0分
家庭亲子
Didn’t have a crib or pack n play. Had to buy one. My child literally can’t sleep without one
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酒店回复: Thank you for your review. While do have 2 cribs on property, they are first come first serve. We do apologize that this caused an inconvenience for you,
5.0分
其他
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Room was totally spotless, the welcome message on the TV was a WONDERFUL touch and the food for breakfast was plentiful and delicious, the fruit laid out as well a nice touch. I will absolutely be back next year.
酒店回复: THANK YOU! We can't wait to see you again next year!!
4.0分
其他
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Good hotel although could use some updated rooms and a fan in the bathroom. Staff is nice. It's a little too expensive but I'd stay here again if I find myself in Glen Burnie someday.
酒店回复: Thank you so much for your review!
5.0分
其他
The staff was friendly, the breakfast was amazing but our beds were extremely hard and in several places the wallpaper was peeling off.
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酒店回复: Thank you for your review and feedback. We have looked into your comments and are correcting the issues you brought up. We hope to see you again soon.
2.0分
其他
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The staff were very nice and the hotel was fine for cleanliness.
It is dilapidated, and all the furniture was threadbare, scraped, stained, chipped, etc. This must’ve been a Budget Inn location before it was a Hampton Inn. It is certainly the most outdated Hampton Inn I’ve ever been to.
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酒店回复: Thank you for your review of your recent stay. While we are an older hotel, we do take pride in our cleanliness and appreciate you noticing how much work our team does to ensure it is the cleanest. We appreciate your feedback regarding the condition of the hotel and will make sure it is discussed with the appropriate team. Thank you again for your review!
3.0分
其他
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This used to be my go-to place when I was coming home for a short stay. But after my last day I'm doubting this. The hotel is conveniently located. There are a lot of places to eat nearby. Quick access to the highways as well. But this time my room was very humid. And the carpet was wet. I stretch every morning when I get up and it was kind of gross to lay on that damp carpet to do my stretches. Additionally my medications which I take with me got flaky and wet from the humidity in the room which was totally unacceptable. I like the location. I like your free breakfast. But I don't know what is going on with the upkeep on the rooms. Also I walked around in the room barefoot and every time I got in the shower there were dark footprints from the dirt on my feet. So I suspect that the carpet is not very clean as well. They really need to address some of these things.
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酒店回复: Thank you for your review and your feedback. The feedback was given to the department heads so that the issues can be resolved. Again, thank you for your review!
一切都很好。前台工作人员很友好。我住得很愉快。
没水=没淋浴……不过早餐很棒
主要缺点——就在我早上9点准备刮胡子洗澡的时候(前一天漫长的旅行之后),水却很凉,而且只有涓涓细流。真是让人抓狂。根本没法洗澡。就在我10:30准备离开房间的时候,水又恢复正常了。退房的时候,我注意到前台有一封信,解释了停水的原因。如果有人从门缝下塞了一封信,或者前一天晚上入住时就收到通知,我早上8点就会去洗澡,以免水受到影响。这件事真的给我留下了不好的印象,毕竟我本来住得很愉快。我打算预订房间,10月6日星期一再来,希望以后不会再遇到同样的问题。
次要缺点——早餐室的地板黏得难以置信。虽然这可能存在安全隐患,但我认为应该有人花5分钟拖地。我感觉一路上都带着黏糊糊的东西回到房间。好的一面是,你们的早餐选择令人印象深刻。我现在住在宾夕法尼亚州埃克斯顿的一家汉普顿酒店,你们的早餐要好得多。即使只剩几分钟,炒鸡蛋也已经补充了……真是令人印象深刻。5*
Bed was very hard, it smelled bad and we were right next to the ice maker and elevator which was horrible
Quick easy and friendly check in. Clean room. Great stay for a business trip. Plenty of restaurants and easily accessible.
Didn’t have a crib or pack n play. Had to buy one. My child literally can’t sleep without one
Room was totally spotless, the welcome message on the TV was a WONDERFUL touch and the food for breakfast was plentiful and delicious, the fruit laid out as well a nice touch. I will absolutely be back next year.
Good hotel although could use some updated rooms and a fan in the bathroom. Staff is nice. It's a little too expensive but I'd stay here again if I find myself in Glen Burnie someday.
The staff was friendly, the breakfast was amazing but our beds were extremely hard and in several places the wallpaper was peeling off.
The staff were very nice and the hotel was fine for cleanliness.
It is dilapidated, and all the furniture was threadbare, scraped, stained, chipped, etc. This must’ve been a Budget Inn location before it was a Hampton Inn. It is certainly the most outdated Hampton Inn I’ve ever been to.
This used to be my go-to place when I was coming home for a short stay. But after my last day I'm doubting this. The hotel is conveniently located. There are a lot of places to eat nearby. Quick access to the highways as well. But this time my room was very humid. And the carpet was wet. I stretch every morning when I get up and it was kind of gross to lay on that damp carpet to do my stretches. Additionally my medications which I take with me got flaky and wet from the humidity in the room which was totally unacceptable. I like the location. I like your free breakfast. But I don't know what is going on with the upkeep on the rooms. Also I walked around in the room barefoot and every time I got in the shower there were dark footprints from the dirt on my feet. So I suspect that the carpet is not very clean as well. They really need to address some of these things.