Bed bugs, said I would get a refund and didn’t. Employees even stated they wouldn’t let their family stay there. Enough said
3.0分
其他
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The property was under renovation. With that in mind, the room was not clean. This Hampton Inn does not meet the standard I experience at other Inns by Hilton.
I travel to Kentucky often. I will not stay at this property again.
1.0分
其他
Shades were broken; phone didn’t work; peeling paint; receptionist unapologetic
4.0分
朋友出游
Front desk staff was very helpful, hotel nice clean and quiet. Would def stay here again.
1.0分
其他
Pool not open staff was rude it was very dirty stuff all over blankets and walls
3.0分
其他
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The property, and room were clean, but there was a beer bottle cap under the table. Check in staff was friendly, and helpful.
I was frustrated with the side end doors to the building the key card for entry would not always work and I was told that at check in. This is frustrating because I travel with a service pet and we prefer the stairs so 1, exercise and 2 we don't like waiting for the elevator & 3 some guest are afraid of dogs. My closet door in the room would NOT open, the remote to the TV was extremely difficult to use/understand & the front desk staff didn't know how to use it and was unable to help because she was the only one at the front desk. That is unsafe for a female to be the only one at the front desk. However, overall my stay was great and I would book a room here again, as well as recommend this location
4.0分
其他
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Excellent, even by Hampton Inn standards!
We had a wonderful stay, and Autumn at the front desk was a sweetheart! She was very helpful when we had to transfer to this Hampton Inn from the Baymont dump across the street.
4.0分
家庭亲子
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Room and bathroom nice, updated, clean. Breakfast was small, not many healthy items. Coffee was not great and no cream! Just the pump bottles of flavored cream, yuck. Great location, 13-15 minute drive to KY Expo.
5.0分
商务出差
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Nice, easy location, which makes it simple to find and quick to get back on the road. Sadly, I can hear the road and the generators of trucks parked across the street
5.0分
其他
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The checkin was friendly and helpful. Told me everything l needed to.know. There wasnt a feeezer in room, and they stored my freezer block in their freezer until morning. Breakfast was better than some other hotels.
Bed bugs
Bed bugs, said I would get a refund and didn’t. Employees even stated they wouldn’t let their family stay there. Enough said
The property was under renovation. With that in mind, the room was not clean. This Hampton Inn does not meet the standard I experience at other Inns by Hilton.
I travel to Kentucky often. I will not stay at this property again.
Shades were broken; phone didn’t work; peeling paint; receptionist unapologetic
Front desk staff was very helpful, hotel nice clean and quiet. Would def stay here again.
Pool not open staff was rude it was very dirty stuff all over blankets and walls
The property, and room were clean, but there was a beer bottle cap under the table. Check in staff was friendly, and helpful.
I was frustrated with the side end doors to the building the key card for entry would not always work and I was told that at check in. This is frustrating because I travel with a service pet and we prefer the stairs so 1, exercise and 2 we don't like waiting for the elevator & 3 some guest are afraid of dogs. My closet door in the room would NOT open, the remote to the TV was extremely difficult to use/understand & the front desk staff didn't know how to use it and was unable to help because she was the only one at the front desk. That is unsafe for a female to be the only one at the front desk. However, overall my stay was great and I would book a room here again, as well as recommend this location
Excellent, even by Hampton Inn standards!
We had a wonderful stay, and Autumn at the front desk was a sweetheart! She was very helpful when we had to transfer to this Hampton Inn from the Baymont dump across the street.
Room and bathroom nice, updated, clean. Breakfast was small, not many healthy items. Coffee was not great and no cream! Just the pump bottles of flavored cream, yuck. Great location, 13-15 minute drive to KY Expo.
Nice, easy location, which makes it simple to find and quick to get back on the road. Sadly, I can hear the road and the generators of trucks parked across the street
The checkin was friendly and helpful. Told me everything l needed to.know. There wasnt a feeezer in room, and they stored my freezer block in their freezer until morning. Breakfast was better than some other hotels.