酒店回复: Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share this with the hotel ownership team.
4.0分
商务出差
原文
翻译提供方:Google
包含的午餐很好。
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
3.0分
家庭亲子
Old building. Not the worst condition but could use some TLC. Staff was friendly. Brief walk to dining. Safe area.
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酒店回复: Thank you staying with us. We are starting our renovation this winter and hope you give us another chance to provide you with a comfortable and clean stay should your travels bring you back to the area.
3.0分
其他
Older hotel, needs updated. The manager let me know they are going to update their facilities soon so that was really nice. Staff was so kind
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酒店回复: Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
4.0分
情侣出游
Staff was great. Rooms were very nice and clean. Only dislike was the pool was not open. Close to restaurants.
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酒店回复: Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
4.0分
其他
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Comfortable beds, clean rooms and great shower! No one was available at check in when we arrived. Just a sign asking for guests to have a seat and wait. Seemed weird and even though a phone number was given it was only to be used for "immediate" service. We waited for a while and after another family arrived we were going to call before someone came to the desk.
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酒店回复: Thank you for your review. Unfortunately sometimes the front desk gets called away to assist another guest etc. I do apologize for your wait.
2.0分
其他
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Upon checking in and going in room, the room smelled musty and stuffy. We turned the AC down and it did not improve as the night went on. There was no handsoap in the bathroom, the tub had a dinge to it, the floor was not very clean and the shower curtain was wet and smelled musty. The sheets on the bed was very itchy and scratchy, no bugs, just not comfortable. The room was uncomfrtable all night as the AC didnt cool offThe niext morning when we checked out and went to breakfast, there were not many options for "breakfast" including bagels that were rock hard and english muffins that were chewy even after toasted. Overall, this location was not to the "Marriott Standards". I have been a Marriott member for over 30 years and would not return to this location or recommend this location.
5.0分
家庭亲子
Daughter's and I stayed here after Riot Fest. Property was clean and safe.
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
我住的房间墙壁上和淋浴间底部全是黑色的头发。床上用品很脏,有男士古龙水的味道。房间里也满是灰尘。门缝很大,关不严。这样你就可以看到走廊或房间里的情况,这取决于你在哪一边。这也使得破门而入变得非常容易。浴室门后面还有一个生锈的螺丝,无缘无故地露了出来。整个酒店都急需翻新。我在这里过新年。我大约凌晨 1 点到达我的房间。参加完新年派对后,只需要一个地方休息。我可不想在凌晨 1 点累得筋疲力尽。而且,直到第二天早上醒来洗澡时,我才注意到淋浴间太脏了。我只想要一个干净安全的住处。这家酒店简直糟透了。
我在入住前阅读了负面评论,不得不说它们确实一针见血。酒店非常老旧,应该推倒或者改建成 Motel6。我之所以住在这家酒店,是因为我迫切需要万豪积分,否则我绝对会住在城里的汉普顿或希尔顿花园酒店,因为不幸的是 30 英里内没有其他万豪酒店。缺点:1.下午晚些时候到达时接待处没有人,大约 5 分钟后,我拨打了酒店总机,结果电话在我面前响了。幸运的是,不久之后就有人来了。2.房间里有一股霉味。3.你真的可以看到 314 房间里面,因为门和门框之间有一个很大的缝隙。对于大多数人来说,这无疑是雪上加霜,他们想逃离这家酒店,但幸运的是我的房间没有。4.早餐区只有一个大衣柜那么大。榨汁机不能用,但有标牌说可以从食品储藏室的冷藏室里榨果汁。5.大楼里唯一的制冰机不能用。 6. 电梯不是世界上最平稳的,我有点担心会卡住,所以我决定在剩下的 3 个晚上走楼梯。7. 水槽上没有肥皂,我问了接待处,说他们已经出去了,要用固定在淋浴墙上的沐浴露管。8. 请相应地计划您的淋浴,因为水非常软,您将花费额外的 15 分钟来洗掉肥皂。对于习惯了软水的人来说......这可能不是问题。9. 健身中心有 2 台跑步机,但只有一台可以使用。优点.....以及获得 2 星而不是 1 星的原因:1. 总体来说很安静(可能是因为没有住满),我的房间面向繁忙的道路,但我并不觉得有什么困扰(噪音很小)所以晚上睡得相当好。
泳池和制冰机都坏了。房间里发现了蚂蚁。工作人员很友好。
包含的午餐很好。
Old building. Not the worst condition but could use some TLC. Staff was friendly. Brief walk to dining. Safe area.
Older hotel, needs updated. The manager let me know they are going to update their facilities soon so that was really nice. Staff was so kind
Staff was great. Rooms were very nice and clean. Only dislike was the pool was not open. Close to restaurants.
Comfortable beds, clean rooms and great shower! No one was available at check in when we arrived. Just a sign asking for guests to have a seat and wait. Seemed weird and even though a phone number was given it was only to be used for "immediate" service. We waited for a while and after another family arrived we were going to call before someone came to the desk.
Upon checking in and going in room, the room smelled musty and stuffy. We turned the AC down and it did not improve as the night went on. There was no handsoap in the bathroom, the tub had a dinge to it, the floor was not very clean and the shower curtain was wet and smelled musty. The sheets on the bed was very itchy and scratchy, no bugs, just not comfortable. The room was uncomfrtable all night as the AC didnt cool offThe niext morning when we checked out and went to breakfast, there were not many options for "breakfast" including bagels that were rock hard and english muffins that were chewy even after toasted. Overall, this location was not to the "Marriott Standards". I have been a Marriott member for over 30 years and would not return to this location or recommend this location.
Daughter's and I stayed here after Riot Fest. Property was clean and safe.