酒店回复: Thank you for your stay and for sharing your feedback. It was truly our pleasure to host you during your visit, and we look forward to welcoming you back again soon.
5.0分
其他
Pool had sand in it. Bath towels had long hairs in them.
Other than that it was just ok for the price.
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the cleanliness issues you experienced with the pool and towels — this is not the standard we strive to maintain. Your comments have been shared with our team to address these concerns promptly. We appreciate your honesty and hope to have the opportunity to provide you with a more enjoyable stay in the future.
4.0分
其他
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Nice hotel
Decent hotel. Breakfast was good and hot. No shortage of food. Wasn't there long enough to use the pool but it looked nice and well kept. It was close to the highway so easy off and on. Several restaurants within walking distance.
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酒店回复: Thank you for your stay and for sharing your feedback with us. We’re glad to hear you enjoyed our convenient location and that breakfast was a positive part of your experience. It’s also great to know you noticed the care we put into maintaining our pool area. We hope you’ll have the chance to enjoy more of our amenities during your next visit. It was a pleasure to host you, and we look forward to welcoming you back again soon!
4.0分
其他
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Overall it was quite good. The staff were friendly & helpful. The breakfast buffet was good but stopped too early at 9am.
The 24-hour hotel airport shuttle was a lifesaver as there were no taxis available for my 1am arrival.
Unfortunately our room was not cleaned at all during our nearly week long stay. We had to request additional toilet paper and toiletries. These were delivered but the rest of the room was untouched. I don’t know if theirpolicy is for cleaning upon request only, but even hotels that practice that automatically clean every 2-3 days.
The property has changed hands a couple of times since it’s days as a Best Western & I think the new owners are finding their way. Hopefully things will improve.
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酒店回复: Thank you for taking the time to share your detailed feedback with us. We are delighted to know that you found our staff friendly and helpful, and that the 24-hour shuttle service was convenient for your late-night arrival. We are also glad you enjoyed the breakfast buffet, though we appreciate your note about the timing and will review it for possible improvements.We sincerely apologize for the concerns with housekeeping during your stay. Our current policy provides room cleaning upon request for longer stays, but we are sorry if this was not clearly communicated to you and that it caused any inconvenience. Your comments will help us ensure clearer communication and better service for future guests.It was a pleasure to host you, and we hope to welcome you back again soon for an even more enjoyable experience.
4.0分
其他
Nice place to stay for a couple of night the area is a little noisy and have traffic. Great breakfast!
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酒店回复: Thank you for your review! We’re so happy you enjoyed our breakfast and had a nice stay. We’re sorry about the outside noise and will continue doing our best to make every stay as comfortable as possible. We hope to welcome you back soon!
3.0分
家庭亲子
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The air filter in the room needed to be changed and it smelled old because of it. the floors were sticky from the soap they used to clean. Before we checked out they stopped providing internet service to us.
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酒店回复: Thank you for choosing to stay with us and for sharing your feedback. We’re truly sorry to hear about the issues you experienced during your visit, and we sincerely apologize for any inconvenience this may have caused. Please know that we take your comments seriously and will be looking into them to make the necessary improvements. We hope you’ll give us another opportunity to provide you with a smoother, more enjoyable stay in the future. We look forward to welcoming you back again soon.
3.0分
商务出差
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The fire alarm in the room seemed to flash all night and was very distracting. The noise coming off the highway was loud. Sleep did not come easy. The staff, however, was great.
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酒店回复: Thank you for your feedback. We’re very sorry to hear about the issues you experienced with the fire alarm light and the highway noise, and we understand how disruptive that must have been to your rest. Please know that we will look into the fire alarm in your room to ensure it is corrected. We’re glad to hear that our staff made a positive impression during your stay, and we truly appreciate your kind words about them. We hope you’ll consider giving us another chance to provide you with a more comfortable experience in the future.
4.0分
其他
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Excellent customer service
Service was excellent. Pool area needs to be a few degrees warmer and the dead plants made me a little sad. Pillows were comfy. Over all great stay.
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酒店回复: Thank you for your stay and for sharing your detailed feedback. We’re so pleased to hear you enjoyed our service, the comfortable pillows, and that you had a great stay overall. We also appreciate your comments regarding the pool temperature and plants in the pool area—your feedback helps us improve, and we’ll be reviewing these concerns with our team. We hope to welcome you back again soon.
5.0分
商务出差
Enjoyed my stay.
Not a glitzy property but my room was nice and clean, the in-room coffee was delicious and the staff made it five-star. Thank you!
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酒店回复: Thank you for your stay and for sharing such kind feedback. We’re delighted to hear that you enjoyed your clean room, the in-room coffee, and especially that our staff helped make your experience feel five-star. It was our pleasure to host you, and we look forward to welcoming you back again soon!
4.0分
其他
Itbwas Allright..the breakfast was fire.
Webt outide to get my hygiene bag about 11pm
Pretty sure i saw a escort do a date in a car
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酒店回复: Thank you for your stay and for sharing your feedback. We’re glad to hear you enjoyed the breakfast. We are, however, very sorry to learn of your concern about what you observed outside. Please know that the safety and comfort of our guests is very important to us, and we will be reviewing this matter closely with our team. We truly appreciate you bringing it to our attention and hope to welcome you back for a more positive overall experience.
不
Pool had sand in it. Bath towels had long hairs in them.
Other than that it was just ok for the price.
Nice hotel
Decent hotel. Breakfast was good and hot. No shortage of food. Wasn't there long enough to use the pool but it looked nice and well kept. It was close to the highway so easy off and on. Several restaurants within walking distance.
Overall it was quite good. The staff were friendly & helpful. The breakfast buffet was good but stopped too early at 9am.
The 24-hour hotel airport shuttle was a lifesaver as there were no taxis available for my 1am arrival.
Unfortunately our room was not cleaned at all during our nearly week long stay. We had to request additional toilet paper and toiletries. These were delivered but the rest of the room was untouched. I don’t know if theirpolicy is for cleaning upon request only, but even hotels that practice that automatically clean every 2-3 days.
The property has changed hands a couple of times since it’s days as a Best Western & I think the new owners are finding their way. Hopefully things will improve.
Nice place to stay for a couple of night the area is a little noisy and have traffic. Great breakfast!
The air filter in the room needed to be changed and it smelled old because of it. the floors were sticky from the soap they used to clean. Before we checked out they stopped providing internet service to us.
The fire alarm in the room seemed to flash all night and was very distracting. The noise coming off the highway was loud. Sleep did not come easy. The staff, however, was great.
Excellent customer service
Service was excellent. Pool area needs to be a few degrees warmer and the dead plants made me a little sad. Pillows were comfy. Over all great stay.
Enjoyed my stay.
Not a glitzy property but my room was nice and clean, the in-room coffee was delicious and the staff made it five-star. Thank you!
Itbwas Allright..the breakfast was fire.
Webt outide to get my hygiene bag about 11pm
Pretty sure i saw a escort do a date in a car