酒店回复: Marcel, thank you for sharing your feedback. We're glad you had a satisfactory experience and hope to welcome you back to the Fairfield Inn & Suites by Marriott Jacksonville West/Chaffee Point in the future.
5.0分
其他
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Compared to our stays at other hotels in the area this stay has been the best! Very clean! Friendly staff! The room was clean and ready and even had the bedding for the pullout sofa for our daughter already in the room.
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酒店回复: Susan, thank you so much for your wonderful feedback! We're delighted to hear your stay at Fairfield Inn & Suites by Marriott Jacksonville West/Chaffee Point stood out and that you found everything spotless and comfortable. It’s great to know our team’s attention to detail helped make your visit extra convenient. We hope to welcome you and your family back again soon!
5.0分
其他
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The property was very clean, the staff was friendly and helpful. It was close to the Jacksonville Equestrian Center so it made getting to our horses quick and easy. We also had two puppies with us and they felt at home in our room. Our house keeper, Jerrica left us the sweetest note after cleaning our room. Overall, our stay was excellent.
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酒店回复: Priscilla, the team at Fairfield Inn & Suites by Marriott Jacksonville West/Chaffee Point is thrilled you enjoyed your stay. It’s wonderful to hear you found the property spotless and appreciated the warm service, as well as the convenient location near the Jacksonville Equestrian Center. We’re glad your puppies felt comfortable too, and Jerrica will be delighted to know her thoughtful gesture made a difference. We look forward to welcoming you back next time!
5.0分
其他
Very clean property with good free breakfast with lots of variety of food choices.
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酒店回复: Susan, thank you for sharing your feedback. We're pleased to hear you enjoyed the cleanliness and variety at breakfast, and we appreciate your comments. Your input helps us continue to enhance our guest experience.
4.0分
其他
Okay Hotel For Overnight Stay
Hotel was ok. The room had a smell so we purchased air fresheners from the Family Dollar nearby.
5.0分
其他
Comfy Cozy
I had a wonderful stay! Room was clean, updated and the bed was really comfortable. Service at the desk was easy and everyone was really friendly
5.0分
家庭亲子
We arrived at 4am since our flight was delayed a few times. Staff was nice and accommodating
4.0分
商务出差
Nice stay. CASSIE at the front desk was amazing. The other front staff could use a little work. The wait for towels was a bit inconvenient.
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酒店回复: Myoshi, thank you for staying with us at Fairfield Inn & Suites by Marriott Jacksonville West/Chaffee Point. The team is pleased to hear that Cassie made such a positive impression during your visit. Your feedback regarding other experiences is appreciated and will be shared with our leadership. We hope to welcome you back soon.
3.0分
其他
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The staff was friendly. The hotel is really outdated. The rooms were really small. compared to some of the other Fairfield ends, i've been. The rooms had no usb ports and actually had a modem outlet. there was not a lot of shelving, like other Fairfield. the bathroom was okay but the shower. It was really outdated. It was a bathtub combination, it was very little room. The water pressure was bad and it made a squeaky noise. my last fairfield, and I stayed in, had a nice giant walk in shower with plenty of water pressure, very modern looking. i Probably wouldn't stay at this one again.
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酒店回复: Donavan, thank you for sharing thoughts about your recent visit. The input regarding your accommodations and amenities is valued, as it allows the team to continually look for areas to improve. It’s great to hear that the team members provided a welcoming environment. Your feedback will be kept in mind moving forward.
接待处很友好而且很棒。房间很旧，有股酸味。空调运行时，似乎会发出很大的噪音和气味。
好的
Compared to our stays at other hotels in the area this stay has been the best! Very clean! Friendly staff! The room was clean and ready and even had the bedding for the pullout sofa for our daughter already in the room.
The property was very clean, the staff was friendly and helpful. It was close to the Jacksonville Equestrian Center so it made getting to our horses quick and easy. We also had two puppies with us and they felt at home in our room. Our house keeper, Jerrica left us the sweetest note after cleaning our room. Overall, our stay was excellent.
Very clean property with good free breakfast with lots of variety of food choices.
Okay Hotel For Overnight Stay
Hotel was ok. The room had a smell so we purchased air fresheners from the Family Dollar nearby.
Comfy Cozy
I had a wonderful stay! Room was clean, updated and the bed was really comfortable. Service at the desk was easy and everyone was really friendly
We arrived at 4am since our flight was delayed a few times. Staff was nice and accommodating
Nice stay. CASSIE at the front desk was amazing. The other front staff could use a little work. The wait for towels was a bit inconvenient.
The staff was friendly. The hotel is really outdated. The rooms were really small. compared to some of the other Fairfield ends, i've been. The rooms had no usb ports and actually had a modem outlet. there was not a lot of shelving, like other Fairfield. the bathroom was okay but the shower. It was really outdated. It was a bathtub combination, it was very little room. The water pressure was bad and it made a squeaky noise. my last fairfield, and I stayed in, had a nice giant walk in shower with plenty of water pressure, very modern looking. i Probably wouldn't stay at this one again.