We had a horrible experience and will not come back unless someone can for once act like they care about the experience we had, everyone we have spoke to has brushed us and our concerns off , our kids were not able to watch tv the whole time and no one seemed worried about it. Our jacuzzi in the tub did not work our first night there. The door to separate the bathroom and the living room would not shut. We were also charged fees on our card on file that we was not told about at check in . The kids splash pad barely worked . I definitely would not recommend this hotel to anyone , and we would like a partial refund for all of the stuff that did not work at our 2 night stay and the staff that did not care to make this a priority and good experience for me and my family. We are highly upset and not satisfied at all.
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酒店回复: It’s always our aim to make sure guests have a positive experience and we hate to hear this did not ring true to your recent stay. All feedback is appreciated, and we thank you for sharing your rating with us.
5.0分
其他
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Best weekend resort!
It was my birthday weekend on May 10 and May 11, 2025. Check in was excellent; staff was very friendly and professional. Will come back and stay again it was cozy during our stay! Would recommend to family, friends and colleagues.
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酒店回复: We're delighted to hear you enjoyed your stay! It's an honor to provide families with memorable vacations, especially for special celebration times and traditions! We hope you'll make us a new family favorite, and we look forward to seeing you again soon!
4.0分
其他
Maintenance
Elevators were down for a couple days. Didn't have water for a day. Staff were nice.
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酒店回复: Our guest experience is priority and we’re sorry for any shortcomings encountered during your stay. We’d love to have you back! Thank you for your rating.
5.0分
其他
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Excellent resort
I enjoyed everything about our stay from checking in to checking out. The resort exceeded my expectations. I will be returning later this summer
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酒店回复: It's our goal to make sure guests have plenty of fun things to do, space to explore, and friendly smiles to see. Thanks for sharing your rating with us. We hope to see you back soon!
4.0分
其他
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Deposit Hell
It was a good stay. It was peaceful. The view was great. My only
Complaint is that resort fee is $15 per day which is fine. They charge $100 deposit and it is refunded upon check out. Its been 3 weeks and still no refund. I've called 4xs and was told they are working on it. The charge is still pending so they never even processed it. Otherwise perfect little spot and I'd recommend it but if they don't give me my money then its a no.
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酒店回复: It’s always our aim to make sure owners and guests have positive experiences, and your feedback is much appreciated. Thank you for sharing your rating with us.
5.0分
家庭亲子
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Beachfront, area is under construction so is difficult to walk around, hopefully it gets better after the construction.
Room was comfortable and spacious.
I would definitely return.
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酒店回复: It's our goal to make sure guests have plenty of fun things to do, space to explore, and friendly smiles to see. Thanks for sharing your rating with us. We hope to see you back soon!
5.0分
家庭亲子
Great hotel I highly recommend. Great staff Great location and the room and views was awesome.
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酒店回复: Reviews like this mean the world to us. Thanks for making our day! We hope we'll have the opportunity to provide you another great vacation soon.
5.0分
其他
The room, balcony and pool were great. The people were friendly
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酒店回复: It never gets better for us than to hear that our guests had a great time! Come and see us again soon! Thanks for your rating.
5.0分
其他
Very clean spacious no-frills hotel… Operates way more like a condo than a hotel. No breakfast or anything but the place was large and very clean.
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酒店回复: Thank you for letting us know you had a great experience with us. We’re thrilled to see this rating and hope you’ll be back to see us again soon!
5.0分
情侣出游
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Directly on the beach, sunset views from the balcony accompanied by a great play list were appreciated. In suite laundry, although noisy, was useful. Easy access to an amazing beach and a short walk to the pier were also superb.
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酒店回复: We share your love of the natural beauty surrounding us! Thank you for taking time to offer your rating. We hope we'll see you again soon.
We had a horrible experience and will not come back unless someone can for once act like they care about the experience we had, everyone we have spoke to has brushed us and our concerns off , our kids were not able to watch tv the whole time and no one seemed worried about it. Our jacuzzi in the tub did not work our first night there. The door to separate the bathroom and the living room would not shut. We were also charged fees on our card on file that we was not told about at check in . The kids splash pad barely worked . I definitely would not recommend this hotel to anyone , and we would like a partial refund for all of the stuff that did not work at our 2 night stay and the staff that did not care to make this a priority and good experience for me and my family. We are highly upset and not satisfied at all.
Best weekend resort!
It was my birthday weekend on May 10 and May 11, 2025. Check in was excellent; staff was very friendly and professional. Will come back and stay again it was cozy during our stay! Would recommend to family, friends and colleagues.
Maintenance
Elevators were down for a couple days. Didn't have water for a day. Staff were nice.
Excellent resort
I enjoyed everything about our stay from checking in to checking out. The resort exceeded my expectations. I will be returning later this summer
Deposit Hell
It was a good stay. It was peaceful. The view was great. My only
Complaint is that resort fee is $15 per day which is fine. They charge $100 deposit and it is refunded upon check out. Its been 3 weeks and still no refund. I've called 4xs and was told they are working on it. The charge is still pending so they never even processed it. Otherwise perfect little spot and I'd recommend it but if they don't give me my money then its a no.
Beachfront, area is under construction so is difficult to walk around, hopefully it gets better after the construction.
Room was comfortable and spacious.
I would definitely return.
Great hotel I highly recommend. Great staff Great location and the room and views was awesome.
The room, balcony and pool were great. The people were friendly
Very clean spacious no-frills hotel… Operates way more like a condo than a hotel. No breakfast or anything but the place was large and very clean.
Directly on the beach, sunset views from the balcony accompanied by a great play list were appreciated. In suite laundry, although noisy, was useful. Easy access to an amazing beach and a short walk to the pier were also superb.