酒店回复: We are glad our friendly team helped turn your experience around after the check-in delay. We appreciate your feedback and hope to welcome you back for a smoother visit next time!
1.0分
其他
原文
翻译提供方：Google
晚上没有任何干扰，这是一个非常无聊的地方去睡觉。
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酒店回复: Thank you for sharing your observations about the evening environment at our resort. We strive to create a serene and peaceful atmosphere that allows guests to rest undisturbed throughout the night. While many appreciate the quiet and calm surroundings, we understand that this may feel less engaging for some seeking more lively nighttime options. Your feedback is important as it helps us reflect on how to balance tranquility with guest preferences. We appreciate your honesty and hope to welcome you back for a stay that aligns more closely with your expectations.
3.0分
情侣出游
原文
翻译提供方：Google
有一点点蚂蚁，床垫有点不舒服
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酒店回复: We regret that some of your stay was not what you had expected. We take pest complaints very seriously and have forwarded your comments to the correct team members for immediate action. We want to assure you that we have strict procedures in place to keep pests away, including working closely with a professional pest control company. We hope you’ll consider booking with us again next time you visit the area.
5.0分
家庭亲子
原文
翻译提供方：Google
美丽的日落
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酒店回复: Dear Samanda, Seeing such a positive rating is always a delight, as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Marriott Sanibel Harbour Resort & Spa soon!Scott MelchiorGeneral Manager
我们抵达酒店时，告知他们这是我们结婚十周年纪念日。酒店为我们提供了在店期间全程有效的自助早餐券，以及水疗中心的折扣。他们还送来了巧克力草莓、葡萄酒，并附上一张温馨的卡片祝我们周年快乐。度假村里有很多活动，我们整个周末都待在酒店里没出去。
总的来说，这是一家不错的酒店，非常干净。
设施很棒，设备齐全。员工非常友好。
太棒了
环境很好，游泳池漂亮，坐看朝阳夕阳🌇；
可能受疫情影响，几年耽搁了设备设施升级；设备有些老了，部分卫生不好！
服务还是不错的。
绝佳的景色和位置。阳台可欣赏日落美景，甚至还能看到海豚。
入住时等了很久，车辆、住客都堆积在大门口，酒店大堂门口是代泊车、第一次去的话并不知情，为此等很久、一片混乱。入住后感觉员工很热情、心情稍平复
晚上没有任何干扰，这是一个非常无聊的地方去睡觉。
有一点点蚂蚁，床垫有点不舒服
美丽的日落