酒店回复: 感谢您选择入住 Even Sarasota/Lakewood Ranch。非常感谢您抽出时间撰写评论。我们期待您的再次光临!
5.0分
情侣出游
原文
翻译提供方:Google
非常好
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酒店回复: Hi Julio,Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us. Your feedback is greatly appreciated and motivates us to continue delivering excellent service.-The Staff at EVEN Hotels Sarasota - Lakewood Ranch
5.0分
其他
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The staff at this property was the nicest staff I have ever dealt with at a hotel and I travel a lot ! I can’t say enough good things about my stay there . They always had flavored water , home backed cookies and all kinds of tea available complimentary 24 hrs a day !
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酒店回复: Hi Glenn,Thank you for your wonderful feedback! We're thrilled to hear that our staff made such a positive impression during your stay. It's great to know you enjoyed the flavored water, home-baked cookies, and tea. We look forward to welcoming you back on your next visit.- The Staff at EVEN Hotels Sarasota - Lakewood Ranch
2.0分
家庭亲子
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The toilet pump was broken, we noticed this when we used the toilet around 3 am. Every time we used the bathroom we had to open the tank and adjust the pump. When we went to breakfast the server ignore us for about 10 minutes, we first order my son’s breakfast and mine and late my husband came to the table order his breakfast. 15 minutes later my husband was serve. My son and I had to wait 30 minutes more and tables that order after us were served before us. We had to constantly as for stuff like salt and ketchup to the server. He never came so I had to go to the bar and get it. There was no hair drier in the bedroom had to ask for one at the lobby. Overall we will not be staying at this property in the near future.
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酒店回复: Hi Karina,Thank you for sharing your experience with us. We're sorry to hear about the issues you encountered during your stay, including the bathroom maintenance and breakfast service delays. Your feedback is valuable, and we will address these concerns with our team to improve our guest experience. We hope you might reconsider and give us another opportunity in the future.- The Staff at EVEN Hotels Sarasota - Lakewood Ranch
3.0分
家庭亲子
Staff was not very serviceable. Fireplace was not working, clean room and space was great, we were next to the ice maker machine and that was not fun …
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酒店回复: Hi Lisseth,Thank you for sharing your feedback. We're glad to hear you appreciated the cleanliness of your room and space. We apologize for the inconvenience with the fireplace and the noise from the ice maker. Your comments are valuable to us, and we'll use them to improve our guest experience.- The Staff at EVEN Hotels Sarasota - Lakewood Ranch
5.0分
其他
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Nice hotel, nice staff and good location
I’m confined to a wheelchair and have stayed in many other hotels. The Even has a large accessible bathroom and the room is easy to get around. The only problem is the bed is too high as it’s that way you n most hotels. I wish that some of these hotels would consult with people in wheelchairs when they build a so called accessible room
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酒店回复: Hi Jerome,Thank you for sharing your experience with us. We're glad to hear that you found our accessible bathroom and room layout accommodating. We appreciate your feedback regarding the bed height and understand the importance of consulting with wheelchair users to enhance accessibility. Your insights are valuable and will be considered for future improvements.- The Staff at EVEN Hotels Sarasota - Lakewood Ranch
5.0分
其他
Hi there - everyone is so kind and extremely helpful.
I have been their a week now and extended my stay through the weekend!!
So very nice AND really quiet.
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酒店回复: Hi Gwendolyn,Thank you for your wonderful review! We're thrilled to hear that you've had such a positive experience with our team and that you find our hotel both nice and quiet. It's great to know you've extended your stay, and we hope you continue to enjoy your time with us.- The Staff at EVEN Hotels Sarasota - Lakewood Ranch
湖景很棒,非常漂亮。
亲切的前台人员
我们报告了电动窗帘坏了,但他们一直没有修理,空调漏水到房间里,弄湿了地毯,潮湿的气味很难闻。
房间干净宽敞,整体酒店状况非常好。
非常好
The staff at this property was the nicest staff I have ever dealt with at a hotel and I travel a lot ! I can’t say enough good things about my stay there . They always had flavored water , home backed cookies and all kinds of tea available complimentary 24 hrs a day !
The toilet pump was broken, we noticed this when we used the toilet around 3 am. Every time we used the bathroom we had to open the tank and adjust the pump. When we went to breakfast the server ignore us for about 10 minutes, we first order my son’s breakfast and mine and late my husband came to the table order his breakfast. 15 minutes later my husband was serve. My son and I had to wait 30 minutes more and tables that order after us were served before us. We had to constantly as for stuff like salt and ketchup to the server. He never came so I had to go to the bar and get it. There was no hair drier in the bedroom had to ask for one at the lobby. Overall we will not be staying at this property in the near future.
Staff was not very serviceable. Fireplace was not working, clean room and space was great, we were next to the ice maker machine and that was not fun …
Nice hotel, nice staff and good location
I’m confined to a wheelchair and have stayed in many other hotels. The Even has a large accessible bathroom and the room is easy to get around. The only problem is the bed is too high as it’s that way you n most hotels. I wish that some of these hotels would consult with people in wheelchairs when they build a so called accessible room
Hi there - everyone is so kind and extremely helpful.
I have been their a week now and extended my stay through the weekend!!
So very nice AND really quiet.