Clean room. Front desk recommended nice restaurant fir dinner. Morning shuttle could be a bit more organized. Driver passed by and had to turn around.
4.0分
家庭亲子
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Great reception, very efficient and straightforward. Lots of great perks with this hotel like a courtesy shuttle and breakfast included, but most importantly: close to the airport!
5.0分
其他
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Staff was super helpful in organizing the shuttle, quick with check in and efficient and friendly during the check in/out process. The room was clean and comfortable.
3.0分
商务出差
It was pretty basic. Bathroom had some damage on the wall by where the tub connects and it was not repaired and looked bad.
2.0分
家庭亲子
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We booked a newly renovated room, but it looked quite worn out! The curly-haired guy at the front desk was unfriendly and unwelcoming, which was unusual. The room itself was spacious with high ceilings, and the bed was comfortable. The main issue was the air conditioner — it was extremely loud, like a truck engine running! It was impossible to get any sleep.
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酒店回复: Thank you for the review of your stay.I have addressed your issue with the 2nd shift FD Clerk.I will meet later today with my Chief Engineer about the HVAC in that room as well.I am sorry that you think it looks "worn out" we just finished our renovations in April.
5.0分
其他
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Staff was great; rooms were clean and very nice suites. Great, close proximity to restaurants and a parking garage facility. We were able to leave our car while away on our trip and use shuttles to and from the airport from and to the hotel. Reasonable long-term parking fees at parking garage.
酒店回复: Thank you for the kind review!Come back & see us anytime.
我想特别强调一下酒店的地理位置，它毗邻坦帕国际机场和周边购物中心。
我还想提一下部分员工的服务态度，他们似乎不愿帮助顾客，好像提供信息或协助顾客是施舍似的，这种态度令人无法接受。
另外，还有客房清洁服务的问题；预订信息上写着每日清洁，但实际情况并非如此。清洁服务仅在入住第二天进行，这给我和我的家人带来了不便，因为我们使用了房间的厨房。
我选择这家喜达屋是因为它名气不错，但很不幸，我被安排在二楼和三楼。那几层楼简直太吵闹了，整晚都有人跑来跑去、跺脚，简直无法忍受，我完全不推荐这家酒店。
员工必须意识到，顾客是他们工作的意义所在。他们需要接受适当的培训并遵守纪律。
不
Clean room. Front desk recommended nice restaurant fir dinner. Morning shuttle could be a bit more organized. Driver passed by and had to turn around.
Great reception, very efficient and straightforward. Lots of great perks with this hotel like a courtesy shuttle and breakfast included, but most importantly: close to the airport!
Staff was super helpful in organizing the shuttle, quick with check in and efficient and friendly during the check in/out process. The room was clean and comfortable.
It was pretty basic. Bathroom had some damage on the wall by where the tub connects and it was not repaired and looked bad.
We booked a newly renovated room, but it looked quite worn out! The curly-haired guy at the front desk was unfriendly and unwelcoming, which was unusual. The room itself was spacious with high ceilings, and the bed was comfortable. The main issue was the air conditioner — it was extremely loud, like a truck engine running! It was impossible to get any sleep.
Staff was great; rooms were clean and very nice suites. Great, close proximity to restaurants and a parking garage facility. We were able to leave our car while away on our trip and use shuttles to and from the airport from and to the hotel. Reasonable long-term parking fees at parking garage.