酒店回复: Arlin, it’s wonderful to hear you had such an enjoyable stay at Embassy Suites by Hilton West Palm Beach Central with your family. The team is delighted that you appreciated the attention from Emily and found the amenities, including breakfast and the evening gathering, to your liking. We’re thrilled you extended your stay and look forward to welcoming you and your loved ones back in the future!
5.0分
其他
原文
翻译提供方：Google
在我看来，这是一家五星级酒店，非常干净，员工非常友好。
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酒店回复: Luis, it’s wonderful to hear you had such a positive experience at Embassy Suites by Hilton West Palm Beach Central. The team is thrilled you appreciated the cleanliness and their warm service. We're looking forward to welcoming you back soon.
5.0分
家庭亲子
原文
翻译提供方：Google
我会再次入住非常好
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酒店回复: Mariela, thank you for sharing your feedback. We're pleased to know you had a positive experience and look forward to welcoming you back on your next visit.
1.0分
其他
原文
翻译提供方：Google
粗鲁的客户服务
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酒店回复: Amber, thank you for sharing your comments. The feedback regarding interactions with team members will be taken into consideration, as the goal is always to create a welcoming environment for all guests.
5.0分
家庭亲子
原文
翻译提供方：Google
没有任何
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酒店回复: Yasser, thank you for choosing Embassy Suites by Hilton West Palm Beach Central. The team is thrilled you enjoyed your stay and hopes to welcome you again soon.
4.0分
家庭亲子
原文
翻译提供方：Google
好服务
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酒店回复: Lydia, gracias por hospedarse con nosotros en Embassy Suites by Hilton West Palm Beach Central. El equipo se complace en saber que apreció el servicio y espera darle la bienvenida pronto.
5.0分
家庭亲子
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Breakfast was great! Made to order omelets were great. Good variety of food. Room was clean and neat. Bathroom was updated and clean. Enjoyed the evening reception with 2 complimentary drinks. Enjoyed this hotel.
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酒店回复: Phyllis, thank you for sharing your feedback. We're pleased to know you enjoyed many aspects of your stay, from breakfast and evening reception to your refreshed room. Your comments help us continue to enhance the guest experience. We hope to welcome you again soon.
5.0分
情侣出游
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Good location if attending an event at the iTHINK amphitheater. Room was clean. 2 free drinks at the bar was a nice touch not sure if it’s for all guests or part of being a Hilton honors member. Breakfast is included which is also a bonus but didn’t make it in time.
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酒店回复: Lillian, thank you for sharing your feedback. We're glad to hear you enjoyed our location and the complimentary drinks at the bar. We appreciate your comments and will share them with our team so we can keep finding ways to make your experience even better.
5.0分
家庭亲子
Excellent great stay! Breakfast was delicious and fresh! Front desk staff was so friendly and helpful. Definitely stay here again!!
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酒店回复: jodi, thank you for staying with us at Embassy Suites by Hilton West Palm Beach Central. The team is delighted you enjoyed the morning meal and experienced such attentive service during your visit. We can’t wait to welcome you back for another fantastic stay!
1.0分
商务出差
Air cond in the whole building not working, rooms like a sauna. Staff just shrugged and said it has been a problem lately.
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酒店回复: Douglas, thank you for taking the time to share your feedback. The comfort of every guest is very important, and the team acknowledges your comments regarding the building environment. Your input will be considered as improvements are made.
我和家人一起度过了五天，感觉棒极了。服务无微不至。Emily 小姐西班牙语说得很好，非常周到。这家酒店非常适合全家放松身心，我一定会再次入住。我们住了三个晚上，之后又住了两个晚上。酒店包含早餐，种类丰富，种类繁多。酒店每天下午 5 点到 6 点半都有欢乐小屋，每人可免费享用两杯饮料，想喝什么就喝什么。酒店还提供各种小吃，种类丰富，每天都有变化：薯条、蔬菜、饼干配意面。房间设施齐全，热水充足，空调凉爽，而且他们每天都会打扫，我一定会再次入住👌🤗🤗🤗🤗
在我看来，这是一家五星级酒店，非常干净，员工非常友好。
我会再次入住非常好
粗鲁的客户服务
没有任何
好服务
Breakfast was great! Made to order omelets were great. Good variety of food. Room was clean and neat. Bathroom was updated and clean. Enjoyed the evening reception with 2 complimentary drinks. Enjoyed this hotel.
Good location if attending an event at the iTHINK amphitheater. Room was clean. 2 free drinks at the bar was a nice touch not sure if it’s for all guests or part of being a Hilton honors member. Breakfast is included which is also a bonus but didn’t make it in time.
Excellent great stay! Breakfast was delicious and fresh! Front desk staff was so friendly and helpful. Definitely stay here again!!
Air cond in the whole building not working, rooms like a sauna. Staff just shrugged and said it has been a problem lately.