Great property just a quick shuttle to the airport. Nice restaurant with a nice patio overlooking the reservoir.
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酒店回复: Dear Kathy,We’re glad you enjoyed your stay and deemed our location convenient! It’s wonderful to hear you liked our restaurant and patio view, perfect for a relaxing moment before or after travel. We look forward to welcoming you back to Kansas City Airport Marriott soon.Sincerely,Brian LattureGeneral Manager
3.0分
其他
The fridge in the room was leaking there was no microwave and the tub barely drained. I feel like I overpaid.
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酒店回复: Dear Michael,Thank you for sharing your feedback. It’s disappointing to hear that several aspects of your room didn't meet your expectations. Comments like yours help guide improvements to ensure guests receive the comfort and functionality expected, and our goal is always to provide value that aligns with the experience. We hope to welcome you back for a more satisfying stay in the future.Sincerely, Brian Latture General Manager
3.0分
家庭亲子
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Room was not cleaned. Hair in the shower, mirrors were dirty, Coffee/ water spots and floor not cleaned. Property is beautiful and the check in staff was very nice
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酒店回复: Dear La Shawnda, Thank you for sharing your feedback. We’re truly sorry that the room did not meet our standards, as the shower, mirrors, and floors were not properly cleaned. This is not the experience we want for our guests and we’ll address this with our housekeeping team right away. We’re glad to hear that you enjoyed the beauty of the property and had a positive check-in experience. We hope to welcome you back for a much better stay. Sincerely,Brian LattureGeneral Manager
4.0分
商务出差
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The location,convience, front desk,and shuttle earn 5 stars. The restraunt service was extremely slow and average. One female server would open the patio door only to walk in front of an exiting guest while they waited. Some training might be in order.
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酒店回复: Dear Tonalea,Thank you for your feedback. We are delighted you found our location, team, and amenities to your liking. However, we are disappointed that your experience at our restaurant did not meet your expectations. Your comments have been noted and will be discussed further with the rest of the team so we can ensure a better guest experience. Come back soon!Sincerely, Brian Latture General Manager
5.0分
其他
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Highly recommend
It was a short stay, but lovely. Super close to the airport and very convenient shuttle that runs regularly. The room was well appointed and comfortable. The restaurant was really good and so was the service.
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酒店回复: Thank you for the high recommendation! We're glad your stay at Kansas City Airport Marriott was lovely and that you enjoyed our convenient shuttle, comfortable room, and great dining experience. Our team looks forward to welcoming you back soon!Sincerely, Brian Latture General Manager
5.0分
其他
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Zac checked us in. He remembers us from previous stays! Always so polite and accommodating.
That kind of service, brings us back time after time!
Thanks Zachary!
Annette and Barry
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酒店回复: Thank you for returning to Kansas City Airport Marriott and taking a moment to share your perfect rating! Zac’s warm and thoughtful service clearly makes a lasting impression, and he will be thrilled to know his efforts are appreciated. Familiar faces like yours truly make our day, and we look forward to your next visit!Sincerely,Brian LattureGeneral Manager
很棒的酒店，位置很好，离机场很近。早餐很丰盛，价格也合理。推荐去TWA博物馆看看，不远。
服务很好
去MCI机场很方便。
餐厅的景色非常好（我们在外面吃晚餐，湖景非常好）。
接待员非常友善，让我们度过了舒适的时光。
非常感谢
Great property just a quick shuttle to the airport. Nice restaurant with a nice patio overlooking the reservoir.
The fridge in the room was leaking there was no microwave and the tub barely drained. I feel like I overpaid.
Room was not cleaned. Hair in the shower, mirrors were dirty, Coffee/ water spots and floor not cleaned. Property is beautiful and the check in staff was very nice
The location,convience, front desk,and shuttle earn 5 stars. The restraunt service was extremely slow and average. One female server would open the patio door only to walk in front of an exiting guest while they waited. Some training might be in order.
Highly recommend
It was a short stay, but lovely. Super close to the airport and very convenient shuttle that runs regularly. The room was well appointed and comfortable. The restaurant was really good and so was the service.
Zac checked us in. He remembers us from previous stays! Always so polite and accommodating.
That kind of service, brings us back time after time!
Thanks Zachary!
Annette and Barry