酒店回复: Thank you for your feedback! We're so glad you were pleased with the location and cleanliness of our hotel. We take great pride in maintaining a welcoming and spotless environment for all our guests. We hope to see you again soon!¡Gracias por su comentario! Nos alegra saber que quedó satisfecho con la ubicación y la limpieza de nuestro hotel. Nos esforzamos por mantener un ambiente acogedor y impecable para todos nuestros huéspedes. ¡Esperamos recibirlo nuevamente muy pronto!
5.0分
其他
The Staff made this hotel exceptional from beginning to end of our stay - welcoming, friendly, helpful, and accommodating,
酒店回复: Thank you for staying with us.
5.0分
家庭亲子
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Check in was a breeze. Shay is very pleasant. I thought I had issue with A/C but it was fixed immediately. This location is walking distance to restaurants and stores. I would recommend staying here
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酒店回复: Thank you so much for staying with us.I will relay this wonderful feedback to Shay
3.0分
其他
Sheets were dirty. I went to the front desk and told them, but housekeeping had to be called again around 4 pm. They then brought new sheets and made the bed.
酒店回复: Thank you for staying with us.
4.0分
其他
Breakfast was always delicious and hot with a wide variety! So many shops close by and hotel front desk personnel was super!
酒店回复: Thank you so much for staying with us
5.0分
家庭亲子
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The staff was outstanding. We stayed for 3 days for my nephew's graduation from basic training. Shay at the front desk went above and beyond to make our stay wonderful. The rooms were clean and had everything we needed. The location was great! So many dining and shopping areas right by the hotel. With such a busy neighborhood I was surprised at how quiet the rooms were at night. Don't hesitate to stay here!
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酒店回复: Thank you so much for sharing your wonderful feedback. We are thrilled to hear that you enjoyed your stay with us.We hope to have the pleasure of welcoming you back again!
5.0分
商务出差
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First room only had a streaming player as TV option and wouldn't get regular channels, staff went and made sure another room had a TV that did and then moved me without hesitation. Great customer service!!
酒店回复: Thank you so much for staying with us.
3.0分
商务出差
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Not so clean
Housekeeping needs to do a better job with changing bed sheets, and cleaning bathroom. Hold washcloth left on the shower rod and a stain in the bed.
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酒店回复: Mr, Garner I want to first apologize for cleanliness of your room, I will speak with our leadership team to ensure this will never happen again,Thank you so much for staying with us.
卫生一般 镜子对着床 早餐九点就在匆匆收拾 体验感很一般
一切都很壮观
位置和清洁度
The Staff made this hotel exceptional from beginning to end of our stay - welcoming, friendly, helpful, and accommodating,
Check in was a breeze. Shay is very pleasant. I thought I had issue with A/C but it was fixed immediately. This location is walking distance to restaurants and stores. I would recommend staying here
Sheets were dirty. I went to the front desk and told them, but housekeeping had to be called again around 4 pm. They then brought new sheets and made the bed.
Breakfast was always delicious and hot with a wide variety! So many shops close by and hotel front desk personnel was super!
The staff was outstanding. We stayed for 3 days for my nephew's graduation from basic training. Shay at the front desk went above and beyond to make our stay wonderful. The rooms were clean and had everything we needed. The location was great! So many dining and shopping areas right by the hotel. With such a busy neighborhood I was surprised at how quiet the rooms were at night. Don't hesitate to stay here!
First room only had a streaming player as TV option and wouldn't get regular channels, staff went and made sure another room had a TV that did and then moved me without hesitation. Great customer service!!
Not so clean
Housekeeping needs to do a better job with changing bed sheets, and cleaning bathroom. Hold washcloth left on the shower rod and a stain in the bed.