酒店回复: Muchas gracias!! Nos alegra que disfrutaron su estadia! Los esperamos pronto!!
3.0分
情侣出游
原文
翻译提供方:Google
空调噪音很大
酒店回复: Thank you for staying with us and sharing your review.
5.0分
其他
Room was, as always, exceptionally clean and comfortable! Staff welcoming, accomodating and professional.
展开
酒店回复: We are happy that you enjoyed your stay. Thank you for taking the time to leave a review. We look forward to seeing you again soon!
5.0分
其他
展开
Was perfectly satisfied. I am in a wheelchair and the accessible room worked great. Bathroom and shower worked with no problems. Plenty of space in the rooms. Would recommend to anyone needing true accessibility.
展开
酒店回复: We appreciate you taking the time to provide your feedback regarding your recent stay. We are delighted to learn that you enjoyed your experience and look forward to the possibility of welcoming you back in the future.
5.0分
情侣出游
Great location to attend KSU events. Walking distance to lots of restaurants, friendly staff.
展开
酒店回复: We are happy that you enjoyed your stay. We look forward to seeing you again soon!
3.0分
商务出差
展开
They need to make it so you can use the card on file to pay for the deposit. When you travel for business and the business pays for the room. Why should the worker have to use their card for the deposit ??
3.0分
其他
展开
The staff was great, except for one person, Zaniah, who had a terrible attitude and was less than personable to customers. The other employee, Seniah, was awesome and smiled as she helped customers. Sharleta was working very hard to accommodate people. The manager, Mel, whom I spoke with regarding Zaniah, was very understanding and handled the situation well and offered apologies for my inconvenience and his staffs actions
展开
酒店回复: Thank you for your review. We're happy to hear the overall stay was good.
3.0分
商务出差
展开
Would stay again, but will bring our own cushions!
Let's clarify a few things: The hotel staff? Fantastic. The room layout? Literally the BEST my friends and I have been in — with 2 separate bedrooms an a common area. Clean and well furnished bathrooms. A great kitchen. ALL AMAZING.
But, here's where we are going to be nitpicky.
1. The couch and chair in the common area are AWFUL. Slippery-slidy pleather with the couch cushions "leaning in" to the middle of the couch itself unless you "perch" on the edge of the underlying metal bars. The chair cusion does the same thing off the edge of the chair. Just weird.
2. NOT the fault of the hotel, but didn't make for a great stay: one evening the fire alarm was pranked 3x, going until 1:30 AM.
3. I know this is a personal gripe... but 2 mornings in a row, the breakfast bar egg option were egg-and-cheese omelets. I hate cheese in my eggs, so, it made for some less than stellar. Pair this with a pancake maker that produces hard-as-nails pancakes... ew.
展开
酒店回复: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the fire alarm incident. While it was an unfortunate disruption, we’re pleased to hear that you enjoyed your overall stay. We look forward to welcoming you back in the future.
5.0分
其他
Great stay
Super chill place. No complaints other than someone pulled fire alarm 3 times in 2 hours.
酒店回复: Thank you for your feedback we will share this with the Team
酒店有厨房,员工非常棒,欧陆式早餐无可挑剔。如果您想找一个舒适放松的住处,我绝对推荐这家酒店,这里还有篮球场、泳池和健身房。
超级舒适,宽敞,早餐不错,位于市中心,床很舒服,除了沙发床。
空调噪音很大
Room was, as always, exceptionally clean and comfortable! Staff welcoming, accomodating and professional.
Was perfectly satisfied. I am in a wheelchair and the accessible room worked great. Bathroom and shower worked with no problems. Plenty of space in the rooms. Would recommend to anyone needing true accessibility.
Great location to attend KSU events. Walking distance to lots of restaurants, friendly staff.
They need to make it so you can use the card on file to pay for the deposit. When you travel for business and the business pays for the room. Why should the worker have to use their card for the deposit ??
The staff was great, except for one person, Zaniah, who had a terrible attitude and was less than personable to customers. The other employee, Seniah, was awesome and smiled as she helped customers. Sharleta was working very hard to accommodate people. The manager, Mel, whom I spoke with regarding Zaniah, was very understanding and handled the situation well and offered apologies for my inconvenience and his staffs actions
Would stay again, but will bring our own cushions!
Let's clarify a few things: The hotel staff? Fantastic. The room layout? Literally the BEST my friends and I have been in — with 2 separate bedrooms an a common area. Clean and well furnished bathrooms. A great kitchen. ALL AMAZING.
But, here's where we are going to be nitpicky.
1. The couch and chair in the common area are AWFUL. Slippery-slidy pleather with the couch cushions "leaning in" to the middle of the couch itself unless you "perch" on the edge of the underlying metal bars. The chair cusion does the same thing off the edge of the chair. Just weird.
2. NOT the fault of the hotel, but didn't make for a great stay: one evening the fire alarm was pranked 3x, going until 1:30 AM.
3. I know this is a personal gripe... but 2 mornings in a row, the breakfast bar egg option were egg-and-cheese omelets. I hate cheese in my eggs, so, it made for some less than stellar. Pair this with a pancake maker that produces hard-as-nails pancakes... ew.
Great stay
Super chill place. No complaints other than someone pulled fire alarm 3 times in 2 hours.