酒店回复: Thank you for sharing your experience. We're truly sorry to hear about the lack of housekeeping service during your stay. This is far from the standard we aim to provide, and we sincerely apologize for the inconvenience and frustration it caused. Your comments have been shared with our team for immediate review, and we appreciate you bringing this to our attention.
4.0分
商务出差
原文
翻译提供方：Google
地方安静，服务良好。
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酒店回复: Thank you for your kind words! We’re delighted to hear you enjoyed the peaceful atmosphere and our attentive service. We look forward to welcoming you back soon!
4.0分
其他
My only complaint was that the television and AC/heating didn't work correctly. Seems like maintenance should be consistent
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酒店回复: Thank you for sharing your feedback. We’re glad you enjoyed your stay overall, and we sincerely apologize for the issues you experienced with the TV and AC/heating. That’s certainly not the level of consistency we aim to provide.We’ve shared your comments with our maintenance team so we can address these concerns promptly. We appreciate you bringing this to our attention and hope to provide you with a smoother experience on your next visit.
5.0分
家庭亲子
Excellent customer service, good breakfast, everything is clean and it has a great location. All the staff are super friendly. Congratulations!
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酒店回复: Thank you for the fantastic review! We’re delighted to hear that you enjoyed our excellent customer service, clean accommodations, and convenient location. It’s wonderful to know the breakfast and our friendly team helped make your stay even better. We truly appreciate your kind words and hope to welcome you back again soon!
5.0分
家庭亲子
Staff was amazing and friendly. Very clean rooms and breakfast was great as well. I do love the coffee machine, it ground the coffee fresh every time.
酒店回复: Thank you for your fantastic review!
3.0分
其他
The hotel was nice overall, but I got three bed bug bites during my stay, which completely ruined the experience.
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酒店回复: Thank you for your open and honest feedback. We will be sure to have our pest control team come out to evaluate the room.
5.0分
其他
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Great Experience
My Stay Was Perfect!! Clean, Inviting Hotel. Staff Was Very Friendly and Check In Was Quick and Easy. Room Was Very Clean And Smelled Great. Bathroom Was Clean And Well Stocked. Hot Breakfast Was Very Good With Great Options.
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酒店回复: Thank you for such a fantastic review! We hope to welcome you on future visits in the area.
5.0分
其他
Nice place
Quiet, clean, very convenient halfway point for my trip. Will be staying here again
酒店回复: Thank you for your review! We are excited to welcome you back!
对我来说，不推荐。
前台服务人员非常棒，他们极其友好、高效且乐于助人。但酒店本身却存在诸多不足。一楼的制冰机坏了，三楼的制冰机里长满了霉菌，霉菌会飘进制出的冰块里。泳池周围有碎石，而且没有毛巾。房间里的毛巾也不够用。酒店周边环境也不太好，我们在泳池边休息时，不断听到隔壁空置房源的监控摄像头发出入侵警报。
******* 把钱退给我！他们甚至不让我入住，所以我不得不换一家酒店。
房间里没有服务，毛巾不干净，三天没铺床，每天都要问，却得不到服务，酒店很差
地方安静，服务良好。
My only complaint was that the television and AC/heating didn't work correctly. Seems like maintenance should be consistent
Excellent customer service, good breakfast, everything is clean and it has a great location. All the staff are super friendly. Congratulations!
Staff was amazing and friendly. Very clean rooms and breakfast was great as well. I do love the coffee machine, it ground the coffee fresh every time.
The hotel was nice overall, but I got three bed bug bites during my stay, which completely ruined the experience.
Great Experience
My Stay Was Perfect!! Clean, Inviting Hotel. Staff Was Very Friendly and Check In Was Quick and Easy. Room Was Very Clean And Smelled Great. Bathroom Was Clean And Well Stocked. Hot Breakfast Was Very Good With Great Options.
Nice place
Quiet, clean, very convenient halfway point for my trip. Will be staying here again