当我们要求换房间时，工作人员非常乐于助人，因为酒店后面有火车经过，而我们的房间就在铁轨旁边。欧陆式早餐非常令人失望。不符合我通常住的 HI 酒店的标准。床太不舒服了。
1.0分
其他
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不干净的地方
房间太恶心了。至今仍未收到退款。前台工作人员态度很防御，没有道歉。
1.0分
情侣出游
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Hotel was horrible so was staff. It was under construction and no mention of this was made when booking. Elevators broken gym closed makeshift restaurant and front desk staff could have cared less. Asked for money back and was given attitude from Nicole at front desk.
4.0分
家庭亲子
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Was under construction so there was no bar or breakfast area. Also did away with the continental breakfast. For 185 a night the least i should get is free breakfast.
2.0分
其他
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Misleading
I booked this hotel for the pool only to check in and be told it’s closed for remodeling. I wasted my money and my rewards. Daughter was very disappointed.
2.0分
其他
Not Impressed
Stayed for one night after the masters. Young man checking us in was very rude. Pillows are terrible!
2.0分
其他
Property was going under renovations, so I gave them some grace. The staff was great and the rooms were clean, but they’re doing a horrible job at
从百慕大前往佐治亚参加我的大学返校节。提前预订了 3 个房间，其中一间是为我 42 年来未曾见过的巴哈马前室友预订的。
经过一整天的飞行和汽车旅行后，我们到达时发现我们收到的一间房间钥匙已经不存在了，因为他们正在进行装修。第二间房间是无障碍房间，钥匙无法使用，因此我们回到前台，经理（仍在酒店，因为区域总监正在评估设施）告诉我们，除了我们通过 ******* 确认的三间房间中的两间外，其他房间都已满员。通过 ******* 预订没有任何区别，我们离开时被告知要寻找一家新酒店，我们不应该使用第三方预订，因为那总是会带来问题。
因此，我无法告诉您有关房间或酒店状况的任何信息，除了 Kenyetta 和 Damion 非常棒，因为我已预先安排了送货。他们超出了职责范围，尽管我们没有房间或住在那里。
没有得到我们预订的房间，并且在办理入住手续时除了*******总费用外还被收取了15美元的“杂费”
火车整夜不间断运行。我到达时他们没有为我预订房间。我不得不为同一间房间多付 50 美元。我发电子邮件给的任何人都不会回复。再也不会找你了。
当我们要求换房间时，工作人员非常乐于助人，因为酒店后面有火车经过，而我们的房间就在铁轨旁边。欧陆式早餐非常令人失望。不符合我通常住的 HI 酒店的标准。床太不舒服了。
不干净的地方
房间太恶心了。至今仍未收到退款。前台工作人员态度很防御，没有道歉。
Hotel was horrible so was staff. It was under construction and no mention of this was made when booking. Elevators broken gym closed makeshift restaurant and front desk staff could have cared less. Asked for money back and was given attitude from Nicole at front desk.
Was under construction so there was no bar or breakfast area. Also did away with the continental breakfast. For 185 a night the least i should get is free breakfast.
Misleading
I booked this hotel for the pool only to check in and be told it’s closed for remodeling. I wasted my money and my rewards. Daughter was very disappointed.
Not Impressed
Stayed for one night after the masters. Young man checking us in was very rude. Pillows are terrible!
Property was going under renovations, so I gave them some grace. The staff was great and the rooms were clean, but they’re doing a horrible job at