酒店回复: Dear C Peter, Thank you for taking the time to let us know about your recent stay. Your experience of the room cleanliness not being satisfactory is below our standards. We are ensuring that procedures are being placed to prevent this issue from occurring again in the future. We sincerely apologize for the inconvenience and experience you had with us.
2.0分
其他
原文
翻译提供方：Google
酒店很旧，需要更新。床很舒服，但由于年代久远，感觉不干净。我们只在这里住了一晚。我不推荐。
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酒店回复: Dear Guest,Thank you for taking the time to let us know about your experience while staying with us. Your experience of the upkeep of the room/hotel is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent dissatisfaction from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
4.0分
其他
Overall everything was very good. However, the sofa bed itself need some cleaning as it was stained.
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酒店回复: Dear Vivian, Thank you for taking the time to provide your feedback. We have shared the information with the leadership team. Warm Regards, Gm
5.0分
商务出差
The staff was very professional and personable. Everyone I encountered treated me like a VIP. I really enjoyed my time there.
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酒店回复: Dear Phillip,Thank you for taking the time to let us know about your recent stay. We enjoyed having you as our guest. We appreciate your kind words and will express your gratitude to the entire staff. Again, thank you for choosing to stay with us on property.
5.0分
商务出差
Nice place
Everything was really good, front desk man was very polite and helpful. Nice to see customer service is important. Breakfast was very good.
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酒店回复: Dear Ty,Thank you for taking the time to let us know about your recent stay. Your kind words give us the motivation we need to ensure we are giving the best hospitality and customer service we can to each guest. We will share your kind words with the entire team as a way of celebrating meeting a goal of excellent customer service. We hope to see you again soon!
3.0分
家庭亲子
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We were there for 2 nights and booked 2 rooms. One of the keys did not work, it was already 9PM. I had to ask couple of times
to fix the issue, eventually the door lock was not working.The lady in the front was not friendly.
Near to highway and a lot of noise during night.
4.0分
其他
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Nice hotel for families
We had a nice stay except that when I placed the reservation, I chose a king bed and almost certain I did but got a queen bed. When I asked they said that’s all they have…would be really nice if the offered king beds in suites. Overall the stay was good. Room was spacious, breakfast was good. Parking was close. Didn’t get use the pool so can’t comment on that. Closehotel with good amenities
5.0分
商务出差
Friendly smile ,and going above and beyond to help you.
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酒店回复: Dear Traveler,Thank you for your rating, We are pleased to see that you enjoyed your visit with us and that you were met with great customer service. We appreciate you staying with us. Warm Regards,
5.0分
情侣出游
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Excellent property we’ve stayed here several times passing through. Very quiet tucked away from the highway, lots of food options within a couple minute drive, staff is wonderful, rooms super quiet and spacious.
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酒店回复: Dear Joseph, Thank you for your feedback. We are pleased to see that you enjoyed your visit with us. Thank you for allowing us the opportunity to accommodate you. Warm regards, Latesha S
5.0分
其他
My stay was great! Check-in was easy, staff was more than welcoming. Price was reasonable. Overall grade A
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酒店回复: Dear Erin,Thank you for taking the time to let us know about your recent stay. We are pleased to know we were able to extend our hospitality to you while you were with us. Your kind words will be shared with the entire staff as a way of celebrating meeting our guest needs. Again, thank you for choosing to stay with us.
第一个房间里有吸烟者，我们不得不换房间。第二个房间里满是人类粪便。我们打开窗户出去散步（顺便说一下，冬天）。回来后，情况稍好一些。经过进一步检查，房间简直太恶心了。衣柜底部到处都是头发，脏盘子都收起来了。我们凌晨 4 点离开时，感觉非常恶心。
酒店很旧，需要更新。床很舒服，但由于年代久远，感觉不干净。我们只在这里住了一晚。我不推荐。
Overall everything was very good. However, the sofa bed itself need some cleaning as it was stained.
The staff was very professional and personable. Everyone I encountered treated me like a VIP. I really enjoyed my time there.
Nice place
Everything was really good, front desk man was very polite and helpful. Nice to see customer service is important. Breakfast was very good.
We were there for 2 nights and booked 2 rooms. One of the keys did not work, it was already 9PM. I had to ask couple of times
to fix the issue, eventually the door lock was not working.The lady in the front was not friendly.
Near to highway and a lot of noise during night.
Nice hotel for families
We had a nice stay except that when I placed the reservation, I chose a king bed and almost certain I did but got a queen bed. When I asked they said that’s all they have…would be really nice if the offered king beds in suites. Overall the stay was good. Room was spacious, breakfast was good. Parking was close. Didn’t get use the pool so can’t comment on that. Closehotel with good amenities
Friendly smile ,and going above and beyond to help you.
Excellent property we’ve stayed here several times passing through. Very quiet tucked away from the highway, lots of food options within a couple minute drive, staff is wonderful, rooms super quiet and spacious.
My stay was great! Check-in was easy, staff was more than welcoming. Price was reasonable. Overall grade A